scholarly journals Views of healthcare consumer representatives on defensive practice: ‘We are your biggest advocate and supporter… not the enemy’

2021 ◽  
Author(s):  
Nola M. Ries ◽  
Briony Johnston ◽  
Jesse Jansen
Keyword(s):  
Healthcare Consumer

Practical reflections on a collaboration with healthcare consumers on the development of a simulation

2020 ◽  
pp. bmjstel-2020-000753
Author(s):  
Benjamin Symon ◽  
Rachel Edwards ◽  
Sonia Jean Twigg ◽  
Martha Carolina Ardila Sarmiento ◽  
Stephanie Barwick
Keyword(s):  
Positive Impact ◽  
Learning Objectives ◽  
Cultural Learning ◽  
Healthcare Team ◽  
Healthcare Staff ◽  
Simulation Design ◽  
Consumer Review ◽  
Scenario Design ◽  
Port Access ◽  
Healthcare Consumer

BackgroundHealthcare simulations generate moments of ‘cultural compression’ through which we transmit core values about our professional identities and the families we care for. The engagement of healthcare consumers in this process is useful to evaluate the values we transmit and ensure authenticity in the narratives we share.MethodsA simulation package on febrile neutropenia and port access was written by healthcare staff in consultation with the parent of a child with leukaemia. Healthcare consumer review was focused on the representation of the simulated parent within the simulation scripts. The child and his mother assisted in the development of supportive video resources on family perspectives on port access and demonstration of the procedure.ResultsThe involvement of healthcare consumers in the development of the scenario had positive impact on the design and the supportive resources, both of which created opportunities for patient advocacy and reinforced the centrality of healthcare consumers within the healthcare team.ConclusionsHealthcare consumer collaboration in scenario design was achievable and impactful without significant increased cost. We hope to promote the benefits of healthcare consumer consultation in simulation design to improve the pursuit of educational and cultural learning objectives.

scholarly journals Assessing Sustainability-Related Systematic Reputational Risk through Voting Results in Corporate Meetings: A Cross-Industry Analysis

2019 ◽  
Vol 11 (5) ◽  
pp. 1287
Author(s):  
Marcos Vizcaíno-González ◽  
Susana Iglesias-Antelo ◽  
Noelia Romero-Castro
Keyword(s):  
Corporate Governance ◽  
Institutional Investors ◽  
Industry Analysis ◽  
Reputational Risk ◽  
Index Model ◽  
Single Index Model ◽  
Systematic Component ◽  
Consumer Services ◽  
Healthcare Consumer ◽  
Corporate Level

This research uses Sharpe’s single-index model to analyze voting results in corporate meetings, thus assessing whether voting results at the corporate level are influenced by aggregated voting results at the industry level. We use a sample of votes regarding managerial proposals concerning executive election and compensation. The companies involved are included in the five most represented industries in NASDAQ, and the analysis focuses on the 2003–2017 period. The votes were disclosed by institutional investors who are especially concerned with corporate governance and sustainability issues, so we consider that they reflect sustainability-driven decisions. Based on previous research linking voting results to reputational consequences, we assess the systematic component of sustainability-related reputational risk within these five industries, finding significant differences among them. Thus, although the systematic component of sustainability-related reputational risk appears to be strong for financial and technological companies, it is weak for healthcare, consumer services, and capital goods companies. Implications for researchers and practitioners are reported.

Use of healthcare consumer voices to increase empathy in nursing students

2018 ◽  
Vol 29 ◽  
pp. 30-34 ◽  
Author(s):  
Penny Heidke ◽  
Virginia Howie ◽  
Tabassum Ferdous
Keyword(s):  
Nursing Students ◽  
Healthcare Consumer

The healthcare consumer

2018 ◽  
pp. 99-118 ◽  
Author(s):  
Martin Powell ◽  
Ian Greener
Keyword(s):  
Healthcare Consumer

Workforce Readiness and Digital Health Integration

2020 ◽  
pp. 170-185 ◽  
Author(s):  
Buddhika Senanayake ◽  
Nirupama Tyagi ◽  
Xiaoyun Zhou ◽  
Sisira Edirippulige
Keyword(s):  
Digital Health ◽  
Diagnostic Testing ◽  
Cost Effective ◽  
Healthcare Services ◽  
Workforce Readiness ◽  
Consumer Perspective ◽  
The Right ◽  
And Training ◽  
Healthcare Consumer

The benefits that digital health may offer include clinical, administrative, research, and educational. Research shows that if used in the right circumstances, digital health may increase access to healthcare services, improve clinical outcomes, safety, and quality of care. Digital health also has the potential to improve organisational efficiencies by reducing duplication and unnecessary diagnostic testing. From a healthcare consumer perspective, there is an expectation that healthcare services need to be provided in a more flexible and cost-effective way as in other spheres such as banking, commerce, and media. This is another important driver for consideration to integrate digital health in healthcare services. As digital health continues to be used in routine healthcare services, practitioners may require new knowledge, skills, and competencies to make the best use of this innovative method. Education and training relating to digital health have been recognised as a priority for developing the future healthcare workforce.

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