Patient satisfaction with US Hemophilia Treatment Center Care, Teams and Services: The First National Survey

Haemophilia ◽  
2020 ◽  
Vol 26 (6) ◽  
pp. 991-998
Author(s):  
Brenda Riske ◽  
Rick Shearer ◽  
Judith R. Baker
Keyword(s):  
Patient Satisfaction ◽  
National Survey ◽  
Treatment Center ◽  
Center Care

Patient satisfaction with the quality of care in Ghana’s health-care institutions

2019 ◽  
Vol 13 (2) ◽  
pp. 160-170 ◽  
Author(s):  
Aaron Asibi Abuosi ◽  
Mahama Braimah
Keyword(s):  
Health Care ◽  
Patient Satisfaction ◽  
Quality Of Care ◽  
Service Delivery ◽  
National Survey ◽  
Health Care Facilities ◽  
Health Facilities ◽  
Content Type ◽  
Care Facilities

Purpose The purpose of this study was to examine patient satisfaction with the quality of care in Ghana’s health-care facilities using a disaggregated approach. Design/methodology/approach The study was a cross-sectional national survey. A sample of 4,079 males and females in the age group of 15-49 years were interviewed. Descriptive statistics, principal component analysis and t-tests were used in statistical analysis. Findings About 70 per cent of patients were satisfied with the quality of care provided in health-care facilities in Ghana, whereas about 30 per cent of patients were fairly satisfied. Females and insured patients were more likely to be satisfied with the quality of care, compared with males and uninsured patients. Research limitations/implications Because data were obtained from a national survey, the questionnaire did not include the type of facility patients attended to find out whether satisfaction with the quality of care varied by the type of health facility. Future studies may, therefore, include this. Practical implications The study contributes to the literature on patient satisfaction with the quality of care. It highlights that long waiting time remains an intractable problem at various service delivery units of health facilities and constitutes a major source of patient dissatisfaction with the quality of care. Innovative measures must, therefore, be adopted to address the problem. Originality/value There is a paucity of research that uses a disaggregated approach to examine patient satisfaction with the quality of care at various service delivery units of health facilities. This study is a modest contribution to this research gap.

scholarly journals Treatment of minor illness in primary care: a national survey of patient satisfaction, attitudes and preferences regarding a wider nursing role

2006 ◽  
Vol 10 (1) ◽  
pp. 30-45 ◽  
Author(s):  
Jan Caldow ◽  
Christine Bond ◽  
Mandy Ryan ◽  
Neil C. Campbell ◽  
Fernando San Miguel ◽  
...  
Keyword(s):  
Primary Care ◽  
Patient Satisfaction ◽  
National Survey ◽  
Nursing Role ◽  
Minor Illness

A national survey of nurse practitioners’ patient satisfaction outcomes

2019 ◽  
Vol 67 (6) ◽  
pp. 707-712 ◽  
Author(s):  
Thomas Kippenbrock ◽  
Jan Emory ◽  
Peggy Lee ◽  
Ellen Odell ◽  
Bill Buron ◽  
...  
Keyword(s):  
Patient Satisfaction ◽  
Nurse Practitioners ◽  
National Survey

scholarly journals Incidence, patient satisfaction, and perceptions of post-surgical pain: results from a US national survey

2013 ◽  
Vol 30 (1) ◽  
pp. 149-160 ◽  
Author(s):  
Tong J. Gan ◽  
Ashraf S. Habib ◽  
Timothy E. Miller ◽  
William White ◽  
Jeffrey L. Apfelbaum
Keyword(s):  
Patient Satisfaction ◽  
National Survey ◽  
Surgical Pain

scholarly journals Quality of dental care services and satisfaction of patients visiting dental treatment center of Kahuripan public health center, Tawang sub district, Tasikmalaya city

2020 ◽  
Vol 5 (2) ◽  
pp. 62
Author(s):  
Anang Anang ◽  
Fitri Haryanti ◽  
Andreasta Meliala Meliala
Keyword(s):  
Patient Satisfaction ◽  
Health Center ◽  
Dental Care ◽  
Dental Treatment ◽  
Treatment Center ◽  
Waiting Room ◽  
Five Dimensions ◽  
Care Services ◽  
Three Stages

Patients, especially those who use health insurance have felt that the quality of primary care services tends to be less satisfying in terms of both public services and dental care services. Based on the results of the annual report at the Kahuripan Health Center, the number of patient visits to BPG decreased from 2016 to 2017 by 802 people. This study aimed to determine the quality of dental care services and the satisfaction of patients visiting BPG Kahuripan Health Center. This case study used a qualitative method and an explanatory research design. The sample in this study consisted of 40 patients as the respondents responding to the questionnaires about service quality and patient satisfaction, and 12 people were interviewed. The results showed that all dimensions of the quality of dental care services at the Kahuripan Health Center were categorized as very good i.e. real dimensions (82.71%), reliability (83.21%), responsiveness (87.12%), assurance (84.93%), and empathy (83.54%). As for patient satisfaction, three stages of patient satisfaction were categorized as very satisfied, namely the anamnesis and diagnosis stage (83.02%), action (83%), and completion of action (82.62%). The stages categorized as satisfying were the registration and waiting room stage (78.87%), and the stage of preparation of treatment (72.50%). The result of interview showed that the average respondents stated that the quality of dental care services was very good. All the five dimensions of the quality of dental care services were categorized as very good. Patients who visited BPG expressed satisfaction with the five stages, namely they were very satisfied with the three stages and satisfied with the other two stages.

National Survey on Patient Satisfaction of Clinical Laboratories in China

2020 ◽  
Vol 66 (08/2020) ◽  
Author(s):  
Shukang He ◽  
Lu Zhang ◽  
Wei Wang ◽  
Falin He ◽  
Shuai Yuan ◽  
...  
Keyword(s):  
Patient Satisfaction ◽  
National Survey ◽  
Clinical Laboratories
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