scholarly journals Customer Differentiation with Shipping as an Ancillary Service? Free Service, Prioritization, and Strategic Delay

2017 ◽  
Vol 49 (4) ◽  
pp. 690-727 ◽  
Author(s):  
Arvind Sainathan
Keyword(s):  
Ancillary Service ◽  
Free Service ◽  
Customer Differentiation

Applied-Information Technology in Barrier-Free Service of University Library

2014 ◽  
Vol 1021 ◽  
pp. 257-260
Author(s):  
Qing Chen
Keyword(s):  
Information Technology ◽  
Information Service ◽  
Computer Training ◽  
University Library ◽  
Free Service ◽  
The Disabled ◽  
Library Resources ◽  
Information Skills ◽  
Disabled Readers ◽  
Barrier Free

It’s the library’s duty to offer barrier-free service for the disabled. And applied-information technology is applied into the barrier-free service, which may be found helpful to promote the disabled readers’ initiatives and help them seek for information conveniently in library. There are some measures university library can take to offer barrier-free service with applied-information technology such as opening more free computer-training classes for disabled readers to improve their information skills, offering aural OPAC service, posting the copies of library resources by E-mail and providing assistive technology and equipment related to information service. In addition to these measures, some activities like enriching the spiritual and cultural life of the disabled readers and increasing the communication between able-bodied people and the disabled.

Sign in / Sign up

Export Citation Format

Share Document