The Impact of Switching Costs on the Outsourcing of Knowledge-Intensive Business Processes

2016 ◽  
Vol 48 (1) ◽  
pp. 71-107 ◽  
Author(s):  
Zhijian Cui
Keyword(s):  
Business Processes ◽  
Switching Costs ◽  
Knowledge Intensive ◽  
The Impact

The Impact of Enterprise 2.0 Principles on Business Processes

2014 ◽  
pp. 108-123
Author(s):  
Giorgio Bruno
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Research Topic ◽  
Control Flow ◽  
Selection Task ◽  
Data Selection ◽  
Enterprise 2.0 ◽  
Business Entities ◽  
Knowledge Intensive ◽  
The Impact

The impact of Enterprise 2.0 principles on business processes is a hot research topic and involves several aspects. In particular, this chapter addresses knowledge-intensive processes in which participants are not considered as mere resources needed to carry out tasks that are not automatable, but their involvement is required at a higher level where they can take decisions that affect the control flow of the process. Participants must be given as much information as possible on the decisions they have to take and on the business entities to be acted on and produced by the tasks they have to perform. For this reason, this chapter proposes a business process notation that integrates the data flow and the control flow and focuses on three kinds of decisions, referred to as data selection, task selection, and performer selection. It also illustrates the structure of to-do lists, which are the major interface between the participants and their tasks.

The Knowledge Intervention Integration Process

2012 ◽  
Vol 3 (3) ◽  
pp. 45-57 ◽  
Author(s):  
Henri Pirkkalainen ◽  
Jan M. Pawlowski
Keyword(s):  
Knowledge Management ◽  
Business Strategy ◽  
Business Processes ◽  
Social Software ◽  
Integration Process ◽  
The Social ◽  
Distributed Organizations ◽  
Knowledge Intensive ◽  
The Impact ◽  
Globally Distributed

Process oriented Knowledge Management (pKM) has been a widely discussed approach for KM initiatives. The approach ties business strategy closely to KM by connecting knowledge activities to key business processes. Social Software has been taken up in many domains as an organizational tool for managing knowledge. Up till now, the impact of being globally distributed (organizations and teams) has not been emphasized within the pKM view, nor has been the Social Software approach. The globally distributed, Social Software – supported approach has clear impacts for designing and implementing KM processes in the pKM view. Within this paper the authors clarify these implications with an integrated model for introducing Social Software tools for Knowledge Management and aligning those with KM as well as business processes. Their approach emphasizes on aligning the Social Software activities with KM coordination processes, knowledge-intensive business processes and knowledge activities. The authors’ work also stresses the need to recognize and deal with KM barriers within the coordination processes in order to define and implement appropriate interventions and activities.

The impact of digitalization on business processes: case study: Kosovo SMEs

2018 ◽  
Author(s):  
Ylber Limani ◽  
Edmond Hajrizi ◽  
Rina Sadriu
Keyword(s):  
Business Processes ◽  
The Impact

Impact of Digitalization on Service Work in Knowledge-Intensive Business Services: An Empirical Study in Tax Consultancies

2019 ◽  
Vol 3 (4) ◽  
pp. 209-222
Author(s):  
Philipp K. Görs ◽  
Henning Hummert ◽  
Anne Traum ◽  
Friedemann W. Nerdinger
Keyword(s):  
Work Engagement ◽  
Service Work ◽  
Psychological Consequences ◽  
Business Services ◽  
Knowledge Intensive Business Services ◽  
Positive Effects ◽  
Knowledge Intensive ◽  
The Impact ◽  
Positive Effect ◽  
Special Case

Digitalization is a megatrend, but there is relatively little knowledge about its consequences for service work in general and specifically in knowledge-intensive business services (KIBS). We studied the impact of digitalization on psychological consequences for employees in tax consultancies as a special case of KIBS. We compare two tax consulting jobs with very different job demands, those of tax consultants (TCs) and assistant tax consultants (ATCs). The results show that the extent of digitalization at the workplace level for ATCs correlates significantly positively with their job satisfaction. For TCs, the same variable correlates positively with their work engagement. These positive effects of digitalization are mediated in the case of ATCs by the impact on important job characteristics. In the case of TCs, which already have very good working conditions, the impact is mediated by the positive effect on self-efficacy. Theoretical and practical consequences of these results are discussed.

Influence of social networks on business processes’ development

2020 ◽  
Vol 19 (12) ◽  
pp. 2225-2252
Author(s):  
E.V. Popov ◽  
V.L. Simonova ◽  
O.V. Komarova ◽  
S.S. Kaigorodova
Keyword(s):  
Social Networks ◽  
Social Media ◽  
Business Models ◽  
Business Processes ◽  
Digital Economy ◽  
Theoretical Understanding ◽  
Sales Channels ◽  
A Value ◽  
The Impact

Subject. The emergence of new ways of interaction between sellers and buyers, the formation of new sales channels and product promotion based on the use of digital economy tools is at the heart of improving the business processes. Social networks became a tool for development; their rapid growth necessitates theoretical understanding and identification of potential application in enterprise's business process digitalization. Objectives. We explore the role of social media in the digitalization of business processes, systematize the impact of social networks on business processes of enterprises in the digital economy. Methods. The theoretical and methodological analysis of social networks as a tool for digitalization of company's business processes rests on the content analysis of domestic and foreign scientific studies, comparison, generalization and systematization. Results. We highlight the key effects of the impact of social networks on the business processes of the company; show that the digitalization of business processes should be considered in the context of a value-based approach, aimed at creating a value through the algorithmization of company operations. We determine that social networks are one of the most important tools for digitalization of company's business processes, as they have a high organizational and management potential. We also systematize the effects of social media on company's business processes. Conclusions. We present theoretical provisions of the impact of social networks on business processes of enterprises, which will enable to model and organize ideas about the development of digital ecosystems and the formation of business models.

Mathematical models forecasting the transformation of the tax path of large russian companies

2019 ◽  
Vol 5 (3) ◽  
pp. 193-203
Author(s):  
Kristina A. Bannova ◽  
Nurken E. Aktaev ◽  
Yulia G. Tyurina
Keyword(s):  
Information And Communication Technologies ◽  
Business Processes ◽  
Digital Economy ◽  
The State ◽  
Russian Society ◽  
Financial Flows ◽  
Business Entities ◽  
Object Of Study ◽  
Tax Changes ◽  
The Impact

Digital technologies have changed the relationship between the society and business entities, taxpayers and the state. Ceteris paribus, the ability to effectively manage financial flows and make administrative decisions depends on the correct and established interaction between the state and taxpayers. This study aims to form and develop a taxpayer’s understanding of the digital age with all its features and opportunities for information and communication technologies, including mathematical modeling methods that form the basis of the digital economy for building and sustaining business development, improving the systemic vision of business processes. The research hypothesis is that the further development of economic entities management in the digital context, as well as the coordination of these entities’ interests, is possible only in the partnership of the key economic participants, with the taxpayer at the forefront. That will allow identifying the areas for improving tax trajectories. Using polynomial approximation, the authors have obtained the models of tax trajectories of companies that allow predicting tax burden. The data for approximations are obtained using the previously constructed mathematical model of the optimal tax path. The main input data of the model are fixed assets and human resources, the totality of which form the production function. The analysis of the transformation of tax paths shows ways for achieving a balance of interests between both the state and the taxpayers. Finding this balance will help to overcome the crisis of confidence in the authorities, the development of adaptability and creativity of Russian society to new tax changes. A number of parameters determines the scale of this task. They include the complexity of the object of study, the long-term and multi-aspect nature of the impact which modeling the digital economy has on adaptation to the new digital realities of the state and taxpayers, as well as the absence of significant analogues of the solution to this problem in global and Russian economics.

scholarly journals Digital Transformation of Forest Services in Finland—A Case Study for Improving Business Processes

Forests ◽  
2021 ◽  
Vol 12 (6) ◽  
pp. 781
Author(s):  
Ville Kankaanhuhta ◽  
Tuula Packalen ◽  
Kari Väätäinen
Keyword(s):  
Business Processes ◽  
Innovation Process ◽  
Single Type ◽  
Stand Management ◽  
Young Stand ◽  
Commercial Viability ◽  
Soil Preparation ◽  
Knowledge Intensive ◽  
Agile Software

This case study introduces an innovation and development concept for agile software tools for the improvement of the productivity and customer experience of forest services. This need was recognized in the context of the opening of forest data and the development of service platforms for a forest-based bioeconomy in Finland. The forest services that were studied covered a continuum from a single type of work, e.g., soil preparation and young stand management through timber procurement, to comprehensive forest property management services. The study concentrated on the needs of micro-, small, and medium-sized enterprises (SMEs), which provide either retail- or business to business (B2B) services as sub-contractors. In addition, the challenges and bottlenecks in service processes detected by other stakeholders were considered. The prevailing service processes were conceptually modelled in order to search for opportunities for improvements in business and ecosystem services, i.e., agile software concepts. For example, we examined whether it would be possible to create opportunities for flexible operational models for precision, resilience, and protection of valuable microsites in forests. These software concepts were developed and evaluated in co-operation with the stakeholders in a co-creative workshop. The technological feasibility and commercial viability of the concepts, as well as the desirability for the customer were considered. The results of this business development process—i.e., agile software concepts and their anticipated benefits—were provided for further evaluation. In addition to the practical implications of this kind of innovation process tested, the potential of these kinds of agile tools for the further development of knowledge-intensive service processes was further discussed.

Designing a Virtual Enterprise Architecture using Structured System Dynamics

2006 ◽  
Vol 25 (1) ◽  
pp. 13-29
Author(s):  
Nikitas A. Assimakopoulos ◽  
Anastasios N. Riggas
Keyword(s):  
System Dynamics ◽  
Enterprise Architecture ◽  
Business Processes ◽  
Core Competencies ◽  
Virtual Enterprise ◽  
Business Goals ◽  
Starting Point ◽  
Efficient Integration ◽  
Structured System ◽  
The Impact

The starting point for establishing a Virtual Enterprise is a set of existing enterprises which might contribute with some of their functionalities (core competencies) to the formation of the virtual entity. The most important issue, in this formation, is the rapid integration of the business processes of the participating companies. The architecture of the VE must assist companies desiring to enter into a virtual relationship by defining the functions and interfaces of critical business processes, thus allowing for a more rapid and efficient integration of the expertise which will be contributed by each partner in the virtual enterprise. While the integration of computer and communication technologies are no doubt critical issues, the successful attainment of the business goals of the virtual enterprise often depends on its ability to align the business processes and practices of partner enterprises. Focus of this paper, is the presentation of Structured System Dynamics (SSPS) multi-methodology for the design and the evaluation of a Virtual Enterprise Architecture. SSPS uses Systems Thinking and System Dynamics principles as launch pad for its approach. The Systemic Methodologies of Problem Structuring Methodology (PSM) and SAST are also integrated in this new Multi-Methodology. SSPS is a new practical and scientific tool in designing and evaluating a VE architecture providing the ability to determine the impact, reliability, success of the Architectures' models created, refine them and identify potential process improvements. A framework for the rapid and efficient integration of the business processes of the participating companies in the virtual enterprise is provided. For this multi-methodology, a real-life application is also presented for a Virtual Enterprise that constructs Wireless Payment Mechanisms.

scholarly journals The Impact of Managers and Network Interactions on the Integration of Circularity in Business Strategy

2021 ◽  
pp. 108602662199463
Author(s):  
Manon Eikelenboom ◽  
Gjalt de Jong
Keyword(s):  
The Netherlands ◽  
Survey Data ◽  
Empirical Research ◽  
Indirect Effect ◽  
Business Strategy ◽  
Business Processes ◽  
Core Business ◽  
Organizational Attributes ◽  
Positive Direct ◽  
The Impact

Integrating circularity in business strategy is difficult to achieve for companies as it requires impactful changes in core business processes. While research has focused on identifying key barriers, little is known about the organizational attributes that can assist businesses in integrating circularity in their strategies. The purpose of this study is to investigate the implications of organizational managers and network interactions for the integration of circularity in business strategy. Through using survey data from 627 SMEs (small- and medium-sized enterprises) in the Netherlands, this study shows that managers who interpret circularity as an opportunity can have a positive direct and indirect effect on the integration of circularity in a company’s strategy. The results furthermore highlight the importance of circular network interactions for the integration of circularity in business strategy. This article contributes to recent calls for more empirical research into the integration of circularity and offers relevant insights for companies aiming to integrate circularity.

scholarly journals What Kept the Boat Afloat? Sustainability of Employment in Knowledge-Intensive Sectors Due to Government Measures during COVID-19 Pandemic

2021 ◽  
Vol 13 (15) ◽  
pp. 8441
Author(s):  
Michal Hrivnák ◽  
Peter Moritz ◽  
Marcela Chreneková
Keyword(s):  
Key Factors ◽  
Economic Shocks ◽  
Management Tools ◽  
Employment Retention ◽  
State Compensation ◽  
Business Resilience ◽  
Knowledge Intensive ◽  
Econometric Approach ◽  
The Impact

The COVID-19 pandemic has exposed new aspects of sustainable entrepreneurship and the resilience of SMEs in the conditions of individual countries. This empirical study contributes to entrepreneurship sustainability literature and business resilience literature by estimating the impact of various utilized internal crisis management tools and state compensation measures on retaining the pre-crisis levels of employment after two waves of the pandemic on the conditions of a V4 country. The study adopts an econometric approach towards assessing the influence of key factors of mitigating the problems caused by the pandemic, and the results suggest a crucial role of digitalization, internal policies optimizing variable costs, and utilization of direct governmental supportive measures to compensate for restrictions in force for employment retention in knowledge-intensive SMEs. According to the results, knowledge-intensive SMEs appears to have increased resilience towards economic shocks due to the capability to swiftly change the management of ventures to adapt to a crisis.

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