Context and technology use: Opportunities and challenges of the situated perspective in technology acceptance research

2019 ◽  
Vol 50 (5) ◽  
pp. 2450-2465 ◽  
Author(s):  
David John Lemay ◽  
Tenzin Doleck ◽  
Paul Bazelais
2011 ◽  
Vol 25 (1) ◽  
pp. 109-128 ◽  
Author(s):  
Robert M. Cornell ◽  
Martha M. Eining ◽  
Paul Jen-Hwa Hu

ABSTRACT: Individuals’ technology use decisions are critical to the success of information technology in an organizational context. We investigate the influence of process accountability on individual professionals’ intended and actual use of a familiar technology in decision-making tasks directly related to their work role by anchoring in the core constructs of the technology acceptance model (TAM). Our focus differs from traditional initial user acceptance research in that participants have considerable knowledge about and experience with the focal technology. According to results from an experiment involving 130 participants, process accountability has a significant, positive effect on perceived technology usefulness, intention to use, and actual technology use. Further analyses show that perceived technology usefulness mediates the accountability-intention relationship and intention to use mediates the accountability-actual use relationship. By incorporating process accountability into the TAM and empirically testing its effects, we shed light on the causal link between process accountability and people’s perceptions of a familiar technology’s usefulness, as well as their intentions and actual use of the technology. Our findings show that process accountability, a source of extrinsic motivation commonly found in business work contexts, has important effects on people’s decisions to use a familiar technology in work-related decision-making tasks. We extend user technology acceptance research by connecting motivation theories, cognitive information processing, and user technology acceptance, particularly in scenarios that involve voluntary use of familiar technology, and the requirement to justify the procedure used for deriving a decision or completing a problem-solving task. Our findings have several important implications for technology acceptance decisions and management practice.


2017 ◽  
Vol 20 (7) ◽  
pp. 2582-2603 ◽  
Author(s):  
Maartje MA de Graaf ◽  
Somaya Ben Allouch ◽  
Jan AGM van Dijk

The temporal dimension of acceptance is under-researched in technology acceptance research. Yet, people’s perceptions on technology use may change over time when gaining user experiences. Our 6-month home study deploying an interactive robot provides insight into the long-term use of use interactive technology in a domestic environment. We present a phased framework for the acceptance of interactive technology in domestic environments. Based on 97 interviews obtained from 21 participants living in different household types, the results provide an initial validation of our phased framework for long-term acceptance showing that acceptance phases are linked to certain user experiences which evolve over time when people gain experience with the technology. Involving end users in the early stages of development helps researchers understand the cultural and social contexts of acceptance and enables developers to apply this gained knowledge into their future designs.


2021 ◽  
pp. 003329412199778
Author(s):  
Maria Manolika ◽  
Rigas Kotsakis ◽  
Maria Matsiola ◽  
George Kalliris

Increasing consensus among information systems researchers suggests that personality accounts for the effective use of several technologies, yet less is known about the process through which personality affects user perceptions of technology acceptance. This study, therefore, examined whether personality is associated with student perceptions of audiovisual technology acceptance, and whether general self-efficacy mediates this association. In total, 244 students completed an online survey including measures of personality, general self-efficacy, and perceptions of audiovisual technology acceptance. Canonical correlation uncovered significant associations between personality and student beliefs about technology use. Results further revealed that general self-efficacy fully mediated the effects of openness to experience and neuroticism on Perceived Ease of Use, whereas the association between agreeableness and Perceived Usefulness was partially mediated by self-efficacy beliefs. The fact that personality influences students’ perceptions of technology acceptance both directly and indirectly should not remain unnoticed, especially when designing intervention programs to enhance their academic performance.


Author(s):  
Bijita Devkota ◽  
Fernando Montalvo ◽  
Daniel S. McConnell ◽  
Janan A. Smither

eHealth applications are expected to improve the effectiveness and efficiency of healthcare systems by providing improved medical information flow between medical providers and patients. Although the technology is expected to empower patients, lower treatment costs, and provide real-time collection of health data, individuals may be apprehensive about the use and efficacy of eHealth technologies. Medical professionals are often unaware of human factors technology acceptance or usability models which impact the use of medically focused technology, such as eHealth applications. Similarly, human factors professionals are often unaware of treatment adherence models which map the relationship of illness factors and individual differences to treatment protocols. The present paper presents a theoretical approach through which technology acceptance and usability models should be combined with medical treatment adherence models to ensure that eHealth applications are used properly and effectively.


2021 ◽  
Author(s):  
Rurid Dwi Anggraeny ◽  
Imam Baihaqi

The e-commerce industry has the potential to be one of the drivers of the domestic economy. One of the impacts of the advancement of e-commerce is the emergence of many online-based marketplaces or so-called e-marketplaces. However, a lot of these online marketplaces sell 90% imported products. In addition, the outbreak of Covid-19 in Indonesia has prompted the government to establish several policies that have significantly reduced MSME performance by up to 70-100%. This study aimed to provide an empirical analysis of the influence of factors based on the Technology of Acceptance Model (TAM) approach, namely e-marketplace self-efficacy, complexity, perceived usefulness, perceived ease of use, attitude towards using, behavioral intention to use, and actual technology use in e-marketplaces. The sample consisted of MSMEs in East Java, especially those engaged in the food and beverage industry sector with ready-to-eat processed food products whose business activities use the Shopee e-marketplace application platform. This is an online shopping marketplace focused on mobile platforms. There were 150 respondents. The Structural Equation Model (SEM) was used. E-marketplace self-efficacy, complexity, perceived usefulness, perceived ease of use, attitude towards using, behavioral intention to use, and actual technology use in e-marketplaces all had positive effects on each other. This showed that a system that offers convenience will improve behavior, habits, and performance for MSMEs in using e-marketplace activities. The theoretical and methodological implications and opportunities for further research are discussed. Keywords: MSMEs, e-marketplace, technology acceptance model


Author(s):  
Rhoda C. Joseph ◽  
Roderick L. Lee

This study examines the use of mobile devices for the delivery of emergency notifications to end users from a mobile government (m-government) perspective. The study is informed by the task-technology fit model, technology acceptance models, and the literature on emergency management. Our findings indicate that the task, technology, behavioral, and to a lesser extent situational characteristics affect the use of m-government for the delivery of emergency notifications. Additional themes of equity and dependence emerge as relevant to user perceptions. This paper contributes to the m-government literature by examining and presenting findings relevant to emergency management and provides insights on the user perceptions of m-government for emergency notifications. This study also has implications for all levels of government including local, state, and federal. Lastly, as mobile technology use grows in the public domain this type of study advances the goal of using information and communications technologies (ICTs) to benefit human well-being.


Author(s):  
Kelly E. Proulx ◽  
Mark A. Hager ◽  
Denise A. Wittstock

Traditional volunteer management is a bureaucratic process involving recruitment, screening, training, assignment, scheduling, recognition, retention, and reporting on volunteers. New workplace technologies provide ways to conduct these tasks with greater efficiency and increased accuracy, thereby enhancing both the volunteer experience and the impact of volunteers on organizational operations. This chapter reviews the literature regarding theories of technology acceptance and use, technology use in nonprofit organizations, and technology in volunteer programs. Three organizational case studies provide insights into both the promise and limitations of the adoption and use of Volgistics, a commonly used Web-based software designed for volunteer management in nonprofit organizations. The authors conclude by discussing what these cases suggest for the challenges and promise of adoption of new technology in the management of volunteers.


Author(s):  
Timothy Teo

This study examines a sample (N=239) of pre-service teachers’ self-reported intention to use technology. The Technology Acceptance Model (TAM) was used as a research framework in which findings contribute to technology acceptance research by demonstrating the suitability of the TAM to explain the intention to use technology among educational users. Using the structural equation modelling for data analysis, a good fit was found for both the measurement and structural models. Overall, the results of this study offer evidence that the TAM is effective in predicting pre-service teachers’ intention to use technology. This paper concludes with a discussion of the limitations and recommendations for further study.


Author(s):  
Salaheldin Ismail Salaheldin ◽  
Khurram Sharif

The study aims to uncover the influence of classroom technologies (i.e. a variety of audio-visual and online equipment) on an individual’s (i.e. student’s) learning attitude. The antecedents that were considered relevant in the early post implementation phase were: (1) experience with Information and Communication Technologies, (2) enhanced communications, (3) learner independence and (4) ease of technology use. The original concept for the research was derived from Technology Acceptance Model (TAM) which has been a source of numerous studies exploring user attitude towards technology. The outcome indicated a positive and significant relationship between learner independence and individual learner attitude; enhanced communications and individual learner attitude and ease of technology use and individual learner attitude. However the relationship between ICTs experience and individual learner attitude was non-significant. The study outcome implicated that use of classroom technologies, in the introduction stage, does increase with the degree of perceived and encountered ease of use and extended capacity for self-directed learning.


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