Negative reviews online: an exploratory analysis of patient complaints about dental services in Western Australia

2021 ◽  
Author(s):  
Madison Kroon ◽  
Joon Soo Park
Keyword(s):  
Western Australia ◽  
Exploratory Analysis ◽  
Dental Services ◽  
Patient Complaints

scholarly journals “Does this dental mob do eyes too?”: perceptions and attitudes toward dental services among Aboriginal Australian adults living in remote Kimberley communities

2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Jilen Patel ◽  
Angela Durey ◽  
Steven Naoum ◽  
Estie Kruger ◽  
Linda Slack-Smith
Keyword(s):  
Oral Health ◽  
Health Services ◽  
Western Australia ◽  
Remote Communities ◽  
Dental Services ◽  
Aboriginal Communities ◽  
Primary Health ◽  
Perceptions And Attitudes ◽  
Primary Health Services ◽  
Oral Health Services

Abstract Background Australian Aboriginal and Torres Strait Islander people continue to experience significant disparities in oral health and there remains an urgent need to improve services to rural and remote communities. Quantitative research has typically been used to highlight the disease burden and severity experienced by those living in remote communities, but this data does little to explore the lived reality and psychosocial nuances that impact on care. The Kimberley region of Western Australia is home to over 150 Aboriginal communities spread out across 400,000 square kilometres. The success and sustainability of oral health services to these remote communities relies on respect and reciprocity achieved through shared knowledge, decision making and involvement of Aboriginal people in discussions around oral health services and their delivery. This, study aimed to investigate the perceptions and attitudes toward dental services among Aboriginal Australian families living in remote Kimberley communities. Methods Semi-structured interviews and yarning circles were carried out following purposive sampling of Aboriginal adults living in the East Kimberley region of Western Australia. Interviews were recorded, transcribed, and analysed guided by a constructivist grounded theory approach. Results In total, 80 community members participated in the yarning process. Enablers to care included: promotion of existing services, integration with primary health services, using mobile dental services and volunteers to extend care. Barriers to care included transportation, cost of treatment, the complexity of appointment systems and shame associated with health-seeking behaviours. Conclusions Reassessing the prevailing operative model of dental care to remote Aboriginal communities is warranted to better address the overwhelming structural barriers that impact on oral health. Integration with existing primary health services and schools, the use of mobile units to extend care and increasing community engagement through clinical yarning are recommended in improving the current state of dental services to communities in the Kimberley.

scholarly journals An Exploratory Analysis in Mapping of Asthma Risk in Western Australia

2018 ◽  
Vol 50 (1) ◽  
pp. 97
Author(s):  
Hendra Kurnia Febriawan ◽  
Carla Maria Da Silva Sodre
Keyword(s):  
Spatial Analysis ◽  
Spatial Pattern ◽  
Western Australia ◽  
Exploratory Analysis ◽  
Annual Rainfall ◽  
Asthma Prevalence ◽  
Low Level ◽  
Asthma Risk ◽  
Confirmatory Analysis ◽  
High Level

Exploratory Analysis as one of the spatial analysis tools that has been used widely in many study fields. This tool is usually intended to obtain the spatial pattern to observe and get relationship between study variables. The exploratory analysis is usually followed by the confirmatory analysis to exhibit the hypothesis that already obtain in the exploratory analysis. This study is aimed to investigate the prevalence of asthma in Western Australia since there are many factors that cause the asthma dispersion.  Many provided variables have been tested to get the best correlation with the asthma percentage variable and four variables (humidity, annual rainfall, EVI and SEIFA) were chosen and tested with high asthma percentage variable. The result of confirmatory analysis indicates that the high level of humidity and low level of SEIFA confirm with the hypothesis and means that those factors can contribute significantly in Asthma prevalence in Western Australia.

Prosthodontics Specialization Programs Around the Globe

2019 ◽  
Author(s):  
Farzaneh Farid ◽  
Sepideh Arastouei ◽  
Jamal Saker
Keyword(s):  
Health Care ◽  
Search Engines ◽  
Dental Services ◽  
The Core ◽  
Patient Complaints ◽  
Core Subjects ◽  
Patient Health ◽  
Minimum Requirements ◽  
Published Research

Statement of Problem: Prosthetic treatments account for more than half of the all provided dental services, as well as the highest number of lawsuits in some countries. The quality of Prosthodontics postgraduate programs has profound effect on the improvement of provided patient health care and reduction of patient complaints. Goal: The goal of this study was to survey different universities around the globe for the duration and subjects of Prosthodontics specialty programs, the title of degree awarded and the programs that are offered in conjunction with other disciplines. Methods and Materials: This study surveyed Prosthodontics specialty programs offered by different universities available on their websites, and reviewed published research on this subject using search engines such as Google, Pubmed and Medline. The published Accreditation Standards for the program and minimum requirements for achieving competency after completion of the program was reviewed. Result: The results of survey showed that prosthodontics specialty is not recognized by all countries. In 42 universities surveyed, the duration of program ranged from two to four years. The title of awarded degree varied in different universities. In some universities, prosthodontics and other disciplines were integrated in one program. Few universities offered additional subjects like photography, geriatrics and pain in their educational curriculum. Conclusion: The core subjects of the programs seemed identical. However, programs differ in duration, title and extra subjects.  

Resolving Patient Complaints

2009 ◽  
Vol 40 (7) ◽  
pp. 41
Author(s):  
JOSEPH S. EASTERN
Keyword(s):  
Patient Complaints
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