A Task Operation Model for Resource Allocation Optimization in Business Process Management

2012 ◽  
Vol 42 (5) ◽  
pp. 1256-1270 ◽  
Author(s):  
Zhengxing Huang ◽  
Xudong Lu ◽  
Huilong Duan
Keyword(s):  
Resource Allocation ◽  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Operation Model

Reinforcement learning based resource allocation in business process management

2011 ◽  
Vol 70 (1) ◽  
pp. 127-145 ◽  
Author(s):  
Zhengxing Huang ◽  
W.M.P. van der Aalst ◽  
Xudong Lu ◽  
Huilong Duan
Keyword(s):  
Resource Allocation ◽  
Reinforcement Learning ◽  
Business Process ◽  
Business Process Management ◽  
Process Management

Human resource allocation in business process management and process mining

2018 ◽  
Vol 56 (2) ◽  
pp. 376-405 ◽  
Author(s):  
Michael Arias ◽  
Rodrigo Saavedra ◽  
Maira R. Marques ◽  
Jorge Munoz-Gama ◽  
Marcos Sepúlveda
Keyword(s):  
Resource Allocation ◽  
Case Studies ◽  
Human Resource ◽  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Process Mining ◽  
Research Area ◽  
Systematic Mapping Study ◽  
Content Type

Purpose Human resource allocation is considered a relevant problem in business process management (BPM). The successful allocation of available resources for the execution of process activities can impact on process performance, reduce costs and obtain a better productivity of the resources. In particular, process mining is an emerging discipline that allows improvement of the resource allocation based on the analysis of historical data. The purpose of this paper is to provide a broad review of primary studies published in the research area of human resource allocation in BPM and process mining. Design/methodology/approach A systematic mapping study (SMS) was conducted in order to classify the proposed approaches to allocate human resources. A total of 2,370 studies published between January 2005 and July 2016 were identified. Through a selection protocol, a group of 95 studies were selected. Findings Human resource allocation is an emerging research area that has been evolving over time, generating new proposals that are increasingly applied to real case studies. The majority of proposed approaches relate to the period 2011-2016. Journals and conference proceedings are the most common venues. Validation research and evaluation research are the most common research types. There are two main evaluation methods: simulation and case studies. Originality/value This study aims to provide an initial assessment of the state of the art in the research area of human resource allocation in BPM and process mining. To the best of the authors’ knowledge, this is the first research that has been conducted to date that generates a SMS in this research area.

Rola modelu CMMI w organizacjach procesocentrycznych

2013 ◽  
pp. 25-30
Author(s):  
Arkadiusz Jurczuk
Keyword(s):  
Business Process ◽  
Business Process Management ◽  
Process Management

W artykule przedstawiono istotę i zasady oceny dojrzałości procesowej przedsiębiorstw oraz rolę modeli dojrzałości w podnoszeniu efektywności organizacji w kontekście paradygmatu Business Process Management. Zasadniczym celem poznawczym artykułu jest określenie zasad oceny dojrzałości według modelu CMMI oraz prezentacja nakładów i efektów wynikających z wdrożenia tego modelu. Wskazano także czynniki determinujące sukces wdrożenia modeli dojrzałości w praktyce biznesowej. (abstrakt oryginalny)

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