Workforce configuration and workflow analysis of an information technology organization: a queueing network approach
2002 ◽
Vol 32
(6)
◽
pp. 724-732
◽
1981 ◽
Vol 10
(3)
◽
pp. 191-204
◽
2007 ◽
Vol 51
(12)
◽
pp. 807-811
◽
Keyword(s):
2005 ◽
Vol 52
(3)
◽
pp. 396-403
◽
2003 ◽
Vol 146
(1)
◽
pp. 115-129
◽
2016 ◽
Vol 55
(4)
◽
pp. 960-978
◽