Rhetorical Work in Crowd-Based Entrepreneurship: Lessons Learned From Teaching Crowdfunding as an Emerging Site of Professional and Technical Communication

2016 ◽  
Vol 59 (4) ◽  
pp. 407-427 ◽  
Author(s):  
Kyle P. Vealey ◽  
Jeffrey M. Gerding
Keyword(s):  
Technical Communication ◽  
Lessons Learned ◽  
Professional And Technical Communication

Planning, implementing and managing online repositories: Lessons learned from the KnowGenesis Library

First Monday ◽  
1969 ◽  
Author(s):  
Saurabh Kudesia
Keyword(s):  
Success Rate ◽  
Technical Communication ◽  
Large Scale ◽  
Implementation Process ◽  
Lessons Learned ◽  
Implementation Challenges ◽  
Complex Design ◽  
The Stability ◽  
Online Library ◽  
Self Learning

Established in 2005, the KnowGenesis Online Library for Technical Communication (http://www.knowgenesis.org/tc) is India's first online repository dedicated to accelerate knowledge sharing and promote self-learning in the field of technical communication. The Library is available free of cost, requiring a one-time free registration to access available material. The popularity and success rate of the Library can be determined by the fact that within a year of its launch, it not only attracted more than 24,000 visitors and gained more than 1,500 subscribers, but also increased the volume of the hosted content from a few documents to more than 2,000 important documents, presentations, tutorials and links. The KnowGenesis (KG) Library presents a unique case for repository designers to study the complex design and implementation process that contributed to the stability and overall success rate of the online Library. This paper not only shares the designing and implementation challenges faced by the KnowGenesis team, but also presents the approach used to match the user requirements with the Library design. Based on the lessons learned during the process, the paper also presents specific set of guidelines and recommends methodologies that can provide critical assistance for developing and managing medium and large-scale repositories.

scholarly journals Cross-Departmental Collaboration for the Community: Technical Communicators in a Service-Learning Software Engineering Course

10.28945/3292 ◽  
2009 ◽  
Author(s):  
Joseph Chao ◽  
Jennifer Brown
Keyword(s):  
Software Engineering ◽  
Service Learning ◽  
Real World ◽  
Technical Communication ◽  
Lessons Learned ◽  
Student Survey ◽  
Team Members ◽  
Non Profit ◽  
Non Profit Organizations ◽  
Survey Responses

This paper discusses a collaborative service-learning approach to a software engineering course that involved partnering with local non-profit organizations and collaborating with a technical communication class. The main goals of the collaboration with the technical communication class were to provide the students with a real-world project that gave them experience with a crossdepartmental team collaboration and to improve the documentation accompanying the software that was developed for the non-profit organizations. Another goal was to, in turn, reduce the burden on the computer science instructor to provide technical support for the software after the end of the semester. We describe the courses involved, the goals for and method of collaboration, limitations, student survey responses, and lessons learned from this collaboration. As expected with a first attempt at a cross-departmental collaborative project, student survey results showed both positive and negative impressions of the collaboration. With further transforming of the curriculum, we believe this type collaboration holds value as an effective method of providing real-world experience, not only with developing software and working with a client, but also with collaborating with team members from other disciplines.

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