Getting Off on the Right Foot: The Effects of Initial Email Messages on Negotiation Process and Outcome

2011 ◽  
Vol 54 (3) ◽  
pp. 299-313 ◽  
Author(s):  
Roger J. Volkema ◽  
Denise Fleck ◽  
Agnes Hofmeister
2021 ◽  
Vol 7 (1) ◽  
pp. 19-31
Author(s):  
Sri Rahayu ◽  
Ryanthika Serliyanthi Setyaningrum ◽  
Yuni Kristina Dewi

Information systems built in the form of social media and the internet make us able to carry out various activities without having to meet face to face. Social media is currently the main attraction for people to communicate and find information quickly. This is a great opportunity for companies to reach and expand their market. With an information system built in the form of social media and the internet, all obstacles, both distance and high costs, can be suppressed and communication can be carried out effectively. So far, PT. Red Eye Utama conducts marketing through radio advertisements, newspapers / billboards, this is what causes problems, due to limited space and time, as well as high costs to carry out all these processes. The negotiation process between the company and the customer is one of the obstacles that affects the company's service to customers. Therefore, one solution to the problems in this system is to build a Social Media Advertise Maintenance Information System. By using PIECES method analysis for improvements based on performance indicators, indicator information, economic indicators, control indicators, efficiency indicators and service indicators. To design the new system, object-oriented modeling is used, namely UML (Unified Modeling Language) which is the right tool to use in describing the system design that will be made according to User needs.


2020 ◽  
Vol 36 (3) ◽  
pp. 309-329
Author(s):  
Peter Kesting ◽  
Rasmus Kjærsgaard Nielsen

2017 ◽  
Vol 32 (1) ◽  
pp. 16-29 ◽  
Author(s):  
Denise Fleck ◽  
Roger Volkema ◽  
Sergio Pereira ◽  
Lara Vaccari

Purpose The purpose of this paper is to investigate the effects of negotiation process and outcome on an individual’s desire to negotiate again with the same counterpart. Design/methodology/approach Data were collected from 115 dyads representing two companies negotiating an eight-issue property leasing agreement via e-mail. Desire to negotiate again was regressed on demographic/personality, process, and outcome measures. Findings Reaching an agreement was found to be significantly related to desire to negotiate again, while the number of messages exchanged and the mean number of competitive tactics employed were positively and negatively associated with reaching an agreement, respectively. Further, perceived honesty of self and counterpart were also associated with an individual’s desire to negotiate again. Originality/value This study focuses on an aspect of real negotiations often overlooked by researchers – the likelihood of future encounters with the same party – and examines three categories of factors that could affect a party’s desire to negotiate with a counterpart again – demographic/personality, process, and outcome (actual and perceived).


2019 ◽  
pp. 147-153
Author(s):  
A. Kovalchuk

So far, the current legislation provides the parties of the criminal proceedings for the right of reconciliation. Moreover, the Criminal and Criminal Procedure Codes provide for grounds, participants, stages of the reconciliation process. Nevertheless, the most crucial point for attainment of peace between the parties are direct negotiations of the victim and suspected person or defendant. It is logical that legislator doesn’t set limits and make recommendations upon negotiating process. The purpose of the article is to identify the main stages of negotiation with a view to reconciling the suspect and the victim in the pre-trial investigation and outlining known negotiation techniques that may be helpful to the lawyer in the process of communication between the parties in the context of reconciliation. It is stated, that the barrister is an irreplaceable member of the negotiating process during reconciliation within criminal proceedings. He can not only legally qualify the parties` interests, but also, based on his own experience and scientific awareness, can help achieve effective results of the negotiations. Meanwhile, the author justifies the necessity of additional awareness of the barrister with respect to negotiating and psychology aimed at speeding up of negotiations and establish contact with each party and between the parties. It is determined that the knowledge of classical communication techniques and the research of new communication techniques will increase the level of negotiation efficiency and, as a consequence, the successful resolution of conflicts. Given that reconciliation negotiations are often considered successful when satisfy the interests of all parties, development of communication skills based on the above mentioned techniques will help to reach consensus. The author seeks to analysis of the familiar negotiating techniques and making predictions about the implementation of theories within criminal procedural practice as well as illustration of the causal link between the lawyer's negotiating skills and the parties' possible reactions. The stage of the negotiation process is illustrated, taking into account the following categories: personal characteristics of the parties, the preparatory process, tactics and techniques of communication and feedback of the parties.


2018 ◽  
pp. 76-95
Author(s):  
Iryna Matiash

The article highlights attempts to establish official intergovernmental relations between the Belarusian People’s Republic and the Ukrainian People’s Republic in 1917–1920. The article also pays attention to the creation of the Belarusian People's Republic, the persons of its representatives and attempts to preserve the Belarusian statehood. The author stresses that the first official contacts had already been started before the proclamation of the independence of the BPR. Relying upon archival information from the funds of the Ukrainian and Belarusian archival institutions, the activities of the Belarusian foreign missions in the UPR and the Ukrainian State are highlighted. Accomplishments of the Ukrainian, Belarusian and Polish historiography regarding the study of the history of interstate relations between the UPR and BPR are considered. The paper analyses the position of Belarusian representatives in the negotiation process with the Ukrainian side. It is specified that the Belarusian delegation having the right to deliberative vote included prominent Belarusians, who resided in Kyiv: M. Dovnar-Zapolskyi, I. Kraskovskyi, F. Burchak. Attempts to gain recognition of the BPR by Ukraine are studied. Special attention is paid to the role of the representatives of the BPR (F. Burchak, A. Tsvikevych, S. Rak-Mykhailovskyi, P. Trempovych), the undisclosed facts about their life paths are revealed. Keywords: BPR, Belarusian foreign missions in Ukraine, Aleksiuk, Trempovych, Tsvikevych, Dovnar-Zapolskyi, Belarusian Chamber of Commerce.


2014 ◽  
Vol 27 (1) ◽  
pp. 283-303
Author(s):  
Michael Coyle

New institutions of indigenous governance will be the product of negotiations, negotiations that will take place against a background of colonial structures and relationships. Having examined the challenges of structuring a negotiation process that takes due account of pre-existing cultural and power differences between the parties, the author analyzes the significance of their choice of negotiation strategy on the negotiation process and outcome. In particular, this paper reflects on the promise and limitations of the parties’ adopting interest-based, or “integrative”, negotiation strategies and the potential for fruitful entanglements between those strategies and indigenous diplomatic traditions.


2011 ◽  
Vol 18 (3) ◽  
pp. 365-391
Author(s):  
Stacey R. Jessiman

In July 2006, after 77 years at the Museum of Ethnography in Stockholm, the 134 year-old G'psgolox totem pole was welcomed home to Kitimaat on British Columbia's northwest coast by the Haisla First Nation. The event was important not only because it was among the first voluntary repatriations by a foreign museum of a cultural artifact to a North American aboriginal community, but also because it marked the end of a negotiation process that had been long and challenging and yet ultimately, according to the parties involved, mutually beneficial and restorative.


Sign in / Sign up

Export Citation Format

Share Document