Progress in the Healthcare Service Innovation Project at the Tsukuba University Hospital

2012 ◽  
Author(s):  
Hideaki Takagi ◽  
Hisashi Kurata ◽  
Yukihiko Okada ◽  
Maiko Shigeno ◽  
Akiko Yoshise ◽  
...  
Keyword(s):  
Healthcare Service ◽  
Service Innovation ◽  
University Hospital ◽  
Innovation Project

The Role of Strategic Innovation in the Sustainability of Healthcare Service Businesses in Zimbabwe: The Case of PSMI Limited

2020 ◽  
Vol 11 (1) ◽  
pp. 140-140
Author(s):  
Frederick Farai Muchena ◽  
Osaro Aigbogun
Keyword(s):  
Linear Regression ◽  
Product Innovation ◽  
Healthcare Service ◽  
Positive Relationship ◽  
Technology Innovation ◽  
Service Innovation ◽  
Process Innovation ◽  
Strategic Innovation ◽  
Unit Increase ◽  
Service Businesses

This study evaluates the extent to which product, technology, service, and process innovations influence the sustainability of Healthcare service businesses. The context of the study is Premier Service Medical Investments (PSMI) Limited, Zimbabwe. A quantitative research, with a deductive approach was conducted using a self-administered structured questionnaire which was anchored on a 7-point Likert scale for gathering survey primary data. A purposively recruited sample of 350 employees with leadership responsibilities, were drawn from executive, middle management and supervisory levels. After testing and validating the reliability and validity of the questionnaire measures, a logistic regression was run to test the research hypotheses. The results reveal the following: Service Innovation had a positive relationship with Sustainability, indicating that a unit increase in Service Innovation has an effect of a 256% increase in odds of Sustainability. Product Innovation had a negative relationship with Sustainability, indicating that a unit increase in Product Innovation has an effect of a 13% decrease in odds of Sustainability. Technology Innovation had a positive relationship with Sustainability, indicating that a unit increase in Technology Innovation has an effect of a 25% increase in odds of Sustainability. Process Innovation had a positive relationship with Sustainability, indicating that a unit increase in Process Innovation has an effect of a 117% increase in odds of Sustainability. Moreover, using the linear regression method, the variable Service Innovation indicated that with an additional service, Sustainability increases by 27.1%. Technology Innovation showed that with an additional technology, sustainability increases by 4.3%. Process Innovation indicated that with an additional process, Sustainability increases by 36.6%. From the results, using the both the logistic and linear regression models, the findings indicate that strategic innovation significantly influences sustainability of healthcare services business in Zimbabwe. Arising from this research, sustainability of healthcare care business is seen to be triggered and driven by all 4 types of innovation evaluated in this research, namely: service, process, product and technology. It is recommended that these innovation dimensions be implemented within a defined internal environment supported by an innovation hub. Keywords: Sustainability, Strategic Innovation, Logistic Regression, Linear Regression, Process Innovation, Service Innovation, Product Innovation, Technology Innovation

Closing the Gap in Aboriginal and Torres Strait Islander Youth Suicide: A Social-Emotional Wellbeing Service Innovation Project

2017 ◽  
Vol 53 (1) ◽  
pp. 13-22 ◽  
Author(s):  
Delaney Michael Skerrett ◽  
Mandy Gibson ◽  
Leilani Darwin ◽  
Suzie Lewis ◽  
Rahm Rallah ◽  
...  
Keyword(s):  
Torres Strait Islander ◽  
Service Innovation ◽  
Youth Suicide ◽  
Emotional Wellbeing ◽  
Social Emotional ◽  
Innovation Project ◽  
Closing The Gap ◽  
Torres Strait

Utilizing the Lead User Method for Promoting Innovation in E-Recruiting

2009 ◽  
pp. 252-274 ◽  
Author(s):  
Elfi Furtmueller ◽  
Celeste Wilderom ◽  
Rolf van Dick
Keyword(s):  
Social Network ◽  
Social Identity ◽  
Service Innovation ◽  
New Product ◽  
Customer Base ◽  
Lead User ◽  
Innovation Project ◽  
Lead Users ◽  
User Groups ◽  
New Product Innovation

In order to maintain their customer base, many e-recruiting firms are in need of developing innovations. The Lead User (LU) Method has been heralded in the new product innovation literature but not yet applied often in e-service settings. Based on an e-recruiting portal, the authors compare new service ideas emerging from interviews with 60 registered applicants to the ideas derived from 15 so-called lead users. Whereas most users offered us social-network features they already know from other platforms, lead users came up with more novel service solutions for different user segments. From both type of users we learned that applicants are more inclined to re-use the same e-recruiting portal if it includes community and social network features for specified user segments, sharing a similar social identity supplementing offline ties. Thus, carefully specifying and treating differentially various user groups at the outset of an e-service innovation project is likely to pay off. This and other practical findings have prompted us to sketch implications for innovating e-recruiting services.

Hospital Healthcare Service Innovation : Interaction and Knowledge Sharing based on ICT Relatedness

2015 ◽  
Vol 17 (1) ◽  
pp. 19-47
Author(s):  
Chan Young Kim ◽  
◽  
Kang Duck Lee ◽  
Yong Jin Kim
Keyword(s):  
Knowledge Sharing ◽  
Healthcare Service ◽  
Service Innovation

HepCare Ireland—a service innovation project

2020 ◽  
Author(s):  
Stephen P. Connolly ◽  
Gordana Avramovic ◽  
Walter Cullen ◽  
Tina McHugh ◽  
Eileen O’Connor ◽  
...  
Keyword(s):  
Service Innovation ◽  
Innovation Project

scholarly journals Healthcare service innovation based on information technology : The role of social values alignment

2017 ◽  
Vol 22 (1) ◽  
pp. 97 ◽  
Author(s):  
Josianne Marsan ◽  
Luc K. Audebrand ◽  
Anne-Marie Croteau ◽  
Gabrielle Magnin
Keyword(s):  
Information Technology ◽  
Healthcare Service ◽  
Social Values ◽  
Service Innovation

Collaboration Challenges in Digital Service Innovation Projects

2018 ◽  
Vol 12 (4) ◽  
pp. 499-506
Author(s):  
Johan Simonsson ◽  
◽  
Mats Magnusson
Keyword(s):  
Value Chain ◽  
Service Innovation ◽  
Structured Interviews ◽  
Organizational Boundaries ◽  
Value Appropriation ◽  
Joint Project ◽  
Study Approach ◽  
Digital Service ◽  
New Business ◽  
Innovation Project

Digitalization is frequently seen as an important source of service innovation, enabling new solutions where products and services are bundled into offerings. As the realization of such offerings frequently requires the inclusion of new technological components and implies changes to activities across the value chain, they often require collaboration with other companies. This article explores what challenges arise when different organizations collaborate in service innovation enabled by digitalization. This study investigates a joint project between three companies aiming to innovate, build, and verify a proof-of-concept for an automated return process at a European rental company in the construction industry. An explorative case study approach was selected, and data were collected through semi-structured interviews with key managers in the collaborating companies as well as through meetings and workshops during the innovation project. The empirical observations revealed four main challenges: (1) the formulation of shared and complementary innovation objectives, (2) the joint design of a new business model addressing both value creation and value appropriation, (3) the management of the collaborative project across organizational boundaries, and (4) the fruitful combining of multiple agile organizing approaches.

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