Key Issues in Building Web-Based Services

Author(s):  
Zhiyi Qu ◽  
Yuanting Ge ◽  
Kaiyuan Jiang ◽  
Tiangang Lu
Keyword(s):  
Author(s):  
Olga Santos ◽  
Jesus Boticario

The chapter introduces some key issues of a general framework to support the full participation of students with functional diversity issues (i.e. disabilities) in the learning process by covering the full life cycle of service adaptation at Higher Education institutions. This support is achieved in terms of combining universal design approaches and personalization techniques. Firstly, standards and specifications that try to cover the wide range of possible user needs are considered. Secondly, dynamic contextual recommendations are applied during the course execution to provide the inclusive personalization support. The approach is designed for Higher Education institutions, which are required to integrate this inclusive support into their existing services infrastructure. This framework is analyzed in the context of the EU4ALL project. In particular, the authors of this chapter describe the key components where the research has focused; specifically service based recommendations in order to support some adaptive and inclusive end-user services at UNED.


Author(s):  
Fen Wang

The WWW, for better or worse, has forever changed the way retailers do business nowadays. E-shoppers, who become more sophisticated and mature nowadays, are demanding increased flexibility and intelligent aids in accessing product information, making purchasing decisions, and obtaining e-services (Anupam, Hull, & Kumar, 2001; Chen, Gillenson, & Sherrell, 2004). The Internet facilitates interactive selling approaches, whereby product offerings can be tailored to individual preferences. It allows e-shoppers to easily gather, retrieve, and analyze product information. Ultimately, the Web offers the ideal vehicle for delivering intelligent online support tools directly to customers (Grenci & Todd, 2002). Unfortunately, most e-commerce sites are rarely aware of taking advantage of such Internet-driven customer aid. Rapid advancements in Internet technology have offered a solution of Web-based customer decision support system (WCDSS) that can improve transactional efficiency by providing tailored merchandising information, offering sales support and consultation, facilitating sales promotion and advertising, and enhancing the consistency, availability and quality of online support to e-shoppers (O’Keefe & Mceachern, 1998). As the WCDSS aims to empower e-shoppers by enabling them to make informed decisions online, the question of how they would perceive such support arises. In this article, we aim to establish a theory-founded framework to understand and explain e-shoppers’ perceptions of the proposed WCDSS functions. We look at the key features of WCDSS functions that may have impact on e-shopper’s perceptions, and how to scale and analyze e-shoppers’ perceptions regarding specific functions. The specific objectives are threefold. We aim (a) to verify the role WCDSS can play in facilitating e-shoppers, (b) to identify the key issues that impact e-shoppers’ perceptions of WCDSS, and (c) to suggest ways in designing and improving WCDSS functions and interfaces.


Author(s):  
Robert W. Brennan ◽  
Marjan Eggermont ◽  
Mahnaz Shams

In this paper we focus on how engineering design education material can be converted to engineering design courseware or CDEN web-based modules. More specifically, the paper addresses the characteristics and basic standards for modules, the module’s objectives relative to engineering design competency, and key issues to be considered when developing modules.


Author(s):  
Weiming Shen ◽  
Hamada H. Ghenniwa

Web technology is playing an increasingly important role in collaborative product development systems. However, most Web-based applications were developed using client/server architecture for information sharing. This paper presents some results of an on-going research project on developing a distributed multidisciplinary design optimization (MDO) framework based on Web and agents. The primary objective is to develop an architectural framework for implementing MDO environments by integrating intelligent agents and Internet/Web based technologies. The principle is to leverage the right technology for the appropriate purpose. Agent-based negotiation is used for computing resource management or load balancing. Web-based interfaces are developed for users to access the MDO software environment and collaborate with each other. Active Web servers provide a way to integrate legacy systems separated by firewalls. The paper describes the proposed framework; presents a prototype environment for blow molded automotive parts design; and addresses some key issues in system implementation.


Author(s):  
Marcin Dąbrowski

The Environmental Noise Directive (Directive 2002/49/EC) obliged competent authorities to prepare strategic noise maps (SNM) and actions plans (AP) for the major roads, railways, airports and agglomerations with more than 100 000 inhabitants. Both SNM and AP have to be updated every five years, that is why procedures of creating, using and administrating of SNM and AP can be considered as constant processes. These processes are very complex and require specialized knowledge and practical skills within noise mapping area and connected with them proper experience of SNM usage and AP enforcement. Unfortunately as experience shows, Polish administrators of SNM are not competent enough to meet these requirements. The problem outlined above has become the basis to develop web-based system for knowledge transfer to SNM administrators, covering such key issues as: the preparation of guidelines for SAM, gathering the appropriate input data for acoustic model and the subsequent verification of developed SAM.


2001 ◽  
Vol 28 (1) ◽  
pp. 93-110 ◽  
Author(s):  
Leonard Goodman ◽  
Dan Palmon

This paper considers how innovations in information technology have changed the process by which accounting historians collect primary and secondary sources of information. It examines how web-based systems have made it possible for historians to collect data from what is effectively a twenty-four-hour “on-line library”. The paper explores some of the limitations of technological innovations and considers the steps necessary to ensure future access to information stored in digital electronic form. It also considers the challenges involved in authenticating primary source documents such as e-mail and facsimiles and the impact of encryption on the availability of data in the future. Advances in information technology suggest that future generations of accounting historians will require new skills.


Author(s):  
Rajib Goswami ◽  
Pankaj Barua

This chapter elaborates the basic concepts underlying the development of Web-based decision support systems (DSS) with a discussion on the key concepts and technical issues. The utility of Web-based decision support system in enhancing communication and decision-making capability in a distributed environment or a multiple stakeholder process (MSP) has been explained through examples with diverse application from the real world. Further, the chapter introduces a Web-based decision support system developed by the authors for water resources management on basin scale and also some evolving concepts like mobile agent technology to meet the challenges and problems associated with traditional Web-based DSS. The authors hope that better understanding of the key issues and concepts can bring together analysts, modelers, and the end users to build Web-based DSS that are understandable, accessible and acceptable to all, be it corporate or business houses, environmental agencies or government organizations.


Author(s):  
Luca Caviglione ◽  
Mauro Coccoli ◽  
Alessio Merlo

Online Social Network (OSN) applications are used every day by millions of people, and have impacts on the society, economy and lifestyle. They also accelerate the development, or the adoption, of new technologies, for instance to support new mobile paradigms. Besides, OSNs are an important building block of the Web 2.0, thus offering new services, such as product placement, advertising and user profiling. Hence, OSNs are valuable frameworks, contributing to the technological pool of the Internet itself. Their attitude of shifting an individual life into a digital space makes OSNs interesting targets for attacks, to disclose personal details, and to force human securities through digital insecurities. In order to be effective, OSN platforms must be properly engineered, also by having privacy and security protection as strict design constraints. To this aim, it is of crucial importance investigating potential new behaviors, Web-based technologies, traffic patterns and innovative security policies. In this perspective, this chapter discusses the state-of-the-art in the engineering of OSNs infrastructures, the key issues, and the research actions needed to effectively advance in the social network engineering for secure Web data and services.


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