E2eUberIM: end-to-end service management framework for anything-as-a-service

2016 ◽  
Vol 54 (3) ◽  
pp. 54-60 ◽  
Author(s):  
Katarzyna Wac ◽  
Mark Cummings ◽  
Jayanta Dey
Keyword(s):  
Service Management ◽  
Management Framework ◽  
End To End

scholarly journals Evolution of a Service Management Framework: Spotlight at Stanford as a Use Case

Publications ◽  
2019 ◽  
Vol 7 (2) ◽  
pp. 28
Author(s):  
Aster
Keyword(s):  
Web Application ◽  
Service Management ◽  
Academic Library ◽  
Lessons Learned ◽  
It Services ◽  
Management Framework ◽  
Guiding Principle ◽  
The Government ◽  
And Control ◽  
Service Framework

Service management—the entirety of activities undertaken by an organization to design, plan, deliver, operate, and control information technology (IT) services offered to stakeholders—has long been applied successfully by the government and commercial sectors. In this article, service management is discussed in the context of open-source software developed in an academic library setting, by exploring the creation and growth of the Spotlight at Stanford service framework. First, service management is briefly introduced as a guiding principle and philosophy, within the Stanford Libraries context. Second, the Spotlight at Stanford software is described. Third, people who are key players in both the delivery and use of the software are discussed. Fourth, processes including goals and activities of the Spotlight at Stanford service team are reviewed. Fifth, various accomplishments are listed, including how the service team has contributed to the successful adoption and development of the web application at Stanford University. Finally, lessons learned are discussed and directions are shared for the future development of the Spotlight at Stanford service framework.

Parallel Service Management Framework and Application to Railway Station Layout Planning

2015 ◽  
Vol 30 (2) ◽  
pp. 54-61 ◽  
Author(s):  
Lefei Li ◽  
Chen Lyu ◽  
Jun Luo ◽  
Shuyun Yang ◽  
Chenxu Dai
Keyword(s):  
Service Management ◽  
Railway Station ◽  
Layout Planning ◽  
Management Framework

End-to-End Network Performance Management Framework Based on Case-Based Reasoning

2015 ◽  
Vol 94 (1) ◽  
pp. 69-82 ◽  
Author(s):  
Buseung Cho ◽  
Seong-Jin Ahn ◽  
Kyong-Ho Choi ◽  
Byung Yun Lee ◽  
Jin-Wook Chung
Keyword(s):  
Performance Management ◽  
Network Performance ◽  
Case Based Reasoning ◽  
Management Framework ◽  
End To End ◽  
Case Based ◽  
Network Performance Management

A User-Based Early Warning Service Management Framework in Cloud Computing

2014 ◽  
Vol 58 (3) ◽  
pp. 472-496 ◽  
Author(s):  
O. K. Hussain ◽  
Z.-u.- Rahman ◽  
F. K. Hussain ◽  
J. Singh ◽  
N. K. Janjua ◽  
...  
Keyword(s):  
Cloud Computing ◽  
Early Warning ◽  
Service Management ◽  
Management Framework
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