There's Got to Be a Desk Here Somewhere: Dispelling the Myth (?) of the Paperless Office

A Study on Designing Novel Solutions of Paperless Office - Focus on Tunisian e-Customs Systems

International Journal of Hybrid Information Technology ◽

10.21742/ijhit.2018.11.3.04 ◽

2018 ◽

Vol 11 (3) ◽

pp. 23-28

Author(s):

Hosni Sboui ◽

◽

Kwang-Bock You ◽

Keyword(s):

Paperless Office

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PAPERLESS OFFICE SEBUAH KEBUTUHAN KANTOR MASA DEPAN DI INDONESIA

Jurnal Bisnis Terapan ◽

10.24123/jbt.v3i01.1986 ◽

2019 ◽

Vol 3 (01) ◽

pp. 73-84

Author(s):

Barnad Barnad

Keyword(s):

Work Productivity ◽

Work Behavior ◽

Behavior Patterns ◽

Work Efficiency ◽

Work Effectiveness ◽

Information And Communication ◽

Paperless Office ◽

Traditional Work ◽

Modern Work ◽

Office Equipment

The development of computer technology and information and communication technology has entered all aspects of life both personally and business institutions such as offices. Work behavior patterns that still apply traditional offices with modern office equipment only produce work effectiveness, but have not produced work efficiency. In this paper, we will describe the results of traditional work behavior patterns, especially the use of wasteful paper, and how to make the most of information technology that has been owned to change traditional behavior patterns into modern ones which will result in a maximum reduction in paper use. Thus the achievement of work productivity is not only in the form of work effectiveness, but work efficiency can be achieved by applying modern work behavior. This change in work behavior indirectly plays a role in helping to improve the environment, because each sheet of paper used is the result of logging as the main ingredient. The application of modern work behavior patterns will have a significant impact if carried out jointly and thoroughly at each office.

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Conclusion

Integrative Document and Content Management ◽

10.4018/978-1-59140-055-4.ch022 ◽

2003 ◽

pp. 481-487

Author(s):

Len Asprey ◽

Michael Middleton

Keyword(s):

Business Processes ◽

File Systems ◽

Content Management ◽

Vital Role ◽

Executive Management ◽

Document Collections ◽

Security Issues ◽

Preservation Technology ◽

Paperless Office ◽

Business Sectors

Many enterprises in the commercial and business sectors are yet to address the inadequacies in their document and content management environment. Given the vital role that documents play in most business processes, the failure to implement management controls in this area is somewhat enigmatic. One might be forgiven for thinking that this failure is based on some wishful belief that the problem will disappear. However, many enterprises could not even adequately manage their documents in the “good old days,” when mostly physical documents were used to support business processes and “life was easier.” Perhaps some enterprises have the view that the new digitization of document formats will herald the long-awaited utopia of the “paperless office,” and the problem of having to “manage documents” will magically vanish. We do not think so. There may be a visualization aspect that impacts whether executives are able to discern that they may have a problem. With mismanaged physical document collections, executives have been able to see whether they had a problem, because they could observe collections of documents around offices, and notice volumes of documents waiting to be processed. However, millions of digital documents might be sitting mismanaged on network file systems, where it is difficult for executives to visualize the problem. Unless they care to browse the folder structures or arrange for scripts to detect the extent of document redundancy, inappropriate document naming and versioning, inadequate integrity constraints, and security issues, the disorder can remain hidden until a problem occurs. Then management’s response is reactive rather than proactive. Furthermore, the digitization of documents (or “putting them up on the intranet or Internet”) does not equate with management of documents. We have always mismanaged documents. Those ancestors with their tortoise shells who were mentioned in earlier chapters, may have had them taken or destroyed by rival tribes. Their preservation technology was not all that satisfactory either. So, the requirement to manage information in containers in whatever form is not some “new problem,” and it is not likely to be brought under control until it is addressed by executive management.

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