Defining the Main Factors of Quality of Service in Mobile Telephony

Author(s):  
Angelos Amanatiadis ◽  
Konstantinos Drakatos ◽  
Loukas Tsironis ◽  
Vassilis Moustakis
Author(s):  
Nataliya Hanych

The historic preconditions of the lodging sites development are analyzed. The historic periods in the hotel sphere development are described. The main factors that lead to the formation and development of the hotel establishments are singled out. The development of services, quality of service, features of hotels architectural planning is characterized. The historic references on the first hotels in Lviv are submitted. The development of accommodation facilities in different time periods is traced. The influence of the historical background on the development of hotel infrastructure is analyzed. The recommendations on the future development of hotel infrastructure in Lviv are worked out. Key words: lodging, accommodation, lodging services.


2020 ◽  
Vol 33 (2) ◽  
pp. 243-259
Author(s):  
Aleksandar Lebl ◽  
Dragan Mitic ◽  
Vladimir Matic ◽  
Mladen Mileusnic ◽  
Zarko Markov

This paper presents a novel method of expressing the quality of service in a mobile telecommunication system when its performance depends on several factors including applied codecs? characteristics (voice quality and data flow rate) and telecommunications traffic service possibilities. The influence of these factors is unified in one variable - quality of service measure. The proposed method is especially applicable in the cases when two-dimensional systems are analyzed - for example when two codecs with different flow rate and different achievable connection quality are used in a system. As an example, we also studied system with full-rate or mixed full-rate and half-rate codec implementation depending on the offered traffic. The system performances - mean dataflow and mean connection quality as a function of offered traffic are presented graphically and also expressed quantitatively by the novel quality of service measure. The systems with different number of available traffic channels may be compared on the base of this novel evaluation value such that the system with the highest value is the most suitable one for the concrete situation. In this way mobile system design is simplified to the great extent. The developed model is applicable generally for mobile telephony systems defining, but in this paper we studied its implementation for Global System for Mobile communications.


2021 ◽  
Vol 5 (1) ◽  
pp. 309-320
Author(s):  
Zafar Iqbal ◽  
Dr. Saima Batool ◽  
Dr. Muhammad Khalique ◽  
Dr. Mushtaq A. Sajid

The main objective of this study was to examine the main factors which may have influence on the bank selection decision in Pakistan. Quality of service, quality of service provider, interaction dimensions and relationship image recommendations experience were employed as independent variables while the bank selection decision SMEs was used as a dependent variable. The data were gathered through structured questionnaire survey. A total of 300 questionnaires were distributed to the targeted respondents while 223 were involved in the study. The respondents were selected through purposive sampling technique. Four research hypotheses were established. Smart Partial Least Square (PLS) 3 was used to test the proposed research hypotheses. The empirical findings of this study showed that the four research hypotheses were supported. This is the first study in Pakistan to address this issue.


Author(s):  
Kazimi Parviz Firudin Oqlu ◽  
Azad Qurbanov

The article examines the factors influencing the overall satisfaction of readers and the quality of service in order to identify the strengths and weaknesses of the library and information activities of Azerbaijan. The research was carried out on the basis of the "SERVQUAL" model. The Customer Satisfaction Index (CSI) was calculated, evaluated on a 7-point Laykert scale for 5 dimensions and a “threshold” index was determined. Based on the analysis of the results obtained, the ergonomic environment, the provision of new information, the professionalism of the staff and openness to managerial innovations were identified as the main factors influencing the satisfaction of readers and the quality of service.


2016 ◽  
Vol 11 (11) ◽  
pp. 59 ◽  
Author(s):  
Sayed Al-Hunnayan ◽  
Abdullah Al-Mutairi

<p>The purpose of this study is to examine the main factors that motivate customers to deal with Islamic banks (IBs) in State of Kuwait and explore items needed by customers to develop IBs services to improve their market position. To achieve these objectives, a self-administered questionnaire distributed among sample of IBs customers from different provinces in Kuwait.</p><p>The findings of the analysis showed that customers think that the most important items are the quality of service and low service charges offered by the bank. Moreover, the customers think that the bank mass media is the least important item. The questionnaire also asked customers what IBs need to do in order to develop their services and improve their market position. The participants attached a highest level of importance is to increase the training courses for employees to reach comprehensive employee for non-banking activities and develop practical Islamic mortgages.</p>The main contribution of current study is that it is difficult to IBs to attract customers by the religion motive only; they need to meet the expectations of prospective customer by delivering better and wide range of services and products.


2019 ◽  
Author(s):  
◽  
Ahmad Tarek Hammoud

Cloud federation is an architecture that allows cloud providers to make use of their unallocated virtual machines, by combining their resources to serve a pool of cloud consumers whose requests cannot be handled by any of these providers alone. A client is willing to rent computing resources from the cloud providers or federations due to the advantages they can provide. The quality of service (QoS) is one of the main factors that attracts or discourages the clients from renting such services. What complicates the process is having the actual QoS delivered being worse than the promised QoS. Such could lead to the client changing federation, and the latter getting dissociated. Some of the main reasons that could result in worsening the QoS are encountering passive malicious cloud providers after the federation formation, and having unstable federation formation. In this thesis, we present solutions for such problems in order to increase the lifespan of the formed federations, by introducing a maximin game to prevent the malicious providers from accomplishing their wicked schemes without getting penalized, and advancing a genetic and an evolutionary game theoretical models for the federation formation process to bypass the dynamicity boundaries. Experiments conducted using CloudHarmony real-world dataset revealed that both of our solutions were able to increase the total profit obtained by the federations and ameliorate the QoS delivered, granting the cloud consumer a great experience with the service.


2014 ◽  
Vol 644-650 ◽  
pp. 2863-2867
Author(s):  
Zhen Li ◽  
Qian Yi Yang ◽  
Yi Chen Zhou ◽  
Hui Ren

Theatre intercom system based on SIP has solved the defects of traditional theater scheduling, but it doesn't guarantee the quality of service (QoS). This paper introduced the key technology for SIP-based theatre intercom system, including the fundamentals of VOIP and signaling technology. We analysed the main factors influencing QoS, summarized correlative techniques improving QoS for theatre intercom system, including QoS relevant protocols and QoS guarantee technology on terminals. These technologies can be synthetically used, so as to improve the reliability of theatre intercom system.


Author(s):  
Susi Minarsih ◽  
Ary Sutrischastini

The aims of this study are to measure the level of service quality and how to improve the quality of service execution in re-measurement tera and tera of UTTP in Commerce On duty Co-Operation, Industrial and Commerce Of Sub-Province of Pacitan. This research’s object is traditional market of Minulyo Pacitan as mains market in Sub-Province of Pacitan with 100 perpetrator people of sample as user/owner of UTTP (ukur,timbang, takar, dan perlengkapannya) with method intake of sampel by Convenience Sampling. The technique of collecting data uses questionnaires and direct interview. This research use qualitative analysis instrument test of validity and reliability to know valid or not and reliabel or not about the questions of questionnaire. Then, this research was done with Servqual method as instrument to do measurement of service quality. The measurement of service quality in Servqual method pursuant to five service dimension that is tangibles, responsiveness, realibility, assurance, and empathy. This research will be measured of gap 5 that is difference among performance and its expectation. Ad for yielded gap from a enumeration of Servqual 5 gap, -146 progressively lower him mount the quality of given service activities. Therefore, its needs the existence of priority repair of service quality, in this case is service of remeasurement tera and tera of UTTP at biggest difference or gap that is at variable of Responsiveness ( Energy Listen carefully) and attribute that has smallest difference that is – 0.44 at dimension question of variable of Tangibles ( Evidence Physical). Keyword: Quality Of Service, Method of Service Quality.


2018 ◽  
Vol 2 (1) ◽  
pp. 1-15
Author(s):  
Intan Nurrachmi

This study departs from the hajj bailout financing facility which is a booming product because of the customer's interest, but in this case there is a difference in the target achievement between Bank Syariah Mandiri (BSM) Ujungberung KCP which is less successful in improving the hajj bailout products while the Rancaekek KCP is very superior in one consolidation Ahmad Yani Branch Office Bandung. This is what is interesting for researchers to carry out this research, the difference constraints include service quality and promotion factors. This phenomenon raises problems that must be examined, namely how the influence of service quality and promotion of market share expansion products hajj bailouts at Bank Syariah Mandiri KCP Ujungberung and KCP Rancaekek Bandung. This study aims academically to contribute in the study of Islamic economics in worksheets, especially the quality of service and promotion of market share expansion and practically expected to be able to provide input to all employees of BSM KCP Ujungberung regarding the quality of service and promotion of market expansion of bailout products. Hajj that has been successfully carried out by BSM KCP Rancaekek.The conclusion of this study is that there is a significant influence of service quality on the expansion of market share by 53.3% with a strong correlation of 0.730 and through t test, where t counts at 8.245 (> t table), then H_0 is rejected and H_i is accepted. Furthermore, there is a significant influence of promotion on the expansion of market share by 30.3% with a moderate / sufficient correlation of 0.550 through t test, where t counts is 4.219 (> t table), then H_ (0) is rejected and H_i is accepted. Then there is a significant influence of service quality and promotion simultaneously to the expansion of market share by 60.6% and a strong correlation of 0.784 and through Test F, where F count is 67.023 (> F table), then 〖H〗 _ ( 0) rejected and H_i accepted.


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