Indicators of knowledge management cycle in Indonesian small and Medium Enterprises

2016 ◽  
Author(s):  
Amelia Kurniawati ◽  
T. M. A. Ari Samadhi ◽  
Iwan Inrawan Wiratmadja
Keyword(s):  
Knowledge Management ◽  
Small And Medium Enterprises ◽  
Medium Enterprises ◽  
Management Cycle

Knowledge Management: Case Studies in SMEs and Evaluation of an Integrated Approach

2005 ◽  
Vol 04 (02) ◽  
pp. 95-111 ◽  
Author(s):  
Kuan Yew Wong ◽  
Elaine Aspinwall
Keyword(s):  
Knowledge Management ◽  
Case Studies ◽  
Small And Medium Enterprises ◽  
Integrated Approach ◽  
Business Sector ◽  
Integrated Framework ◽  
Implementation Effort ◽  
Medium Enterprises ◽  
The Way

To date, very few publications have been found that describe how small and medium enterprises (SMEs) are adopting knowledge management (KM). The same is true concerning attempts to develop a framework to help them implement it. To redress this, this paper presents the results of four case studies conducted in UK SMEs to examine their KM implementation effort. In addition, a new integrated framework developed by the authors was evaluated to determine its applicability in this business sector. The methodology employed to conduct the studies is described and each of the cases is then presented. The results are analysed and key lessons or findings gathered from the companies are highlighted. Comments received from the companies with respect to the integrated framework were positive and favourable. It is hoped that the information accrued from the case studies, together with the integrated framework, will help to pave the way for SMEs to accomplish KM.

scholarly journals Small and Medium Enterprises in Mexico and the Craft Beer Sector in Baja California: Dynamic Capabilities, Culture, and Innovation

2022 ◽  
Vol 7 (1) ◽  
pp. 166-203
Author(s):  
Araceli Almaraz
Keyword(s):  
Knowledge Management ◽  
Dynamic Capabilities ◽  
Baja California ◽  
Small And Medium Enterprises ◽  
Symbolic Capital ◽  
Business Environment ◽  
Capabilities Approach ◽  
Theoretical Frameworks ◽  
Craft Beer ◽  
Medium Enterprises

This article studies how Small and Medium Enterprises (SMEs) operating in emerging economies implement adaptative strategies to respond to constant changes in demand and global uncertainties, such as those stemming from the current SARS-COV2 pandemic. In this study the knowledge management capabilities used by SMEs in the craft beer sector in a region of northern Mexico are the focus of analysis. The objective is to present the competitive capabilities that craft beer sector has demonstrated in Baja California region and how small companies compete with the national industrial brewery and survive. Sources are data from a sample of companies and interviews with brewery owners, with which the analysis approaches, also, the Baja California business environment. The article highlights the routes of creativity, innovation, and symbolic capital of the companies in the region, and uses ideas from dynamic capabilities and knowledge management theoretical frameworks, to understand the craft brewery milieu. The conclusions in this article include the confirmation about the usefulness of these analytical frameworks based in the capabilities approach and the territorial knowledge. Also, the description of the existence of a complex Baja Californian milieu, where a multimodal scheme of craft beer characterized by different places of distribution and types of beer container, food-districts, at Mexicali, Tijuana, and Ensenada and a second generation of entrepreneur groups leading local business, is identified.

Knowledge Management in Small and Medium Enterprises

2015 ◽  
pp. 1-20 ◽  
Author(s):  
Neeta Baporikar
Keyword(s):  
Knowledge Management ◽  
Supply Chains ◽  
Intellectual Capital ◽  
Small And Medium Enterprises ◽  
Physical Capital ◽  
Sustainable Business ◽  
Multinational Organizations ◽  
Technological Advances ◽  
Knowledge Intensive ◽  
Medium Enterprises

Today, success and worth of a business depend more on intellectual capital than physical capital. Hence, knowledge that exists within an organization is a sustainable source of competitive advantage, which makes Knowledge Management (KM) a critical input in the growth of any organization and more so in the case of Small and Medium Enterprises (SMEs). Even though much has been researched and written on the subject of knowledge management in large and multinational organizations, very little focus and research has been done on KM in SMEs. Globalization of supply chains, rapid technological advances, superior returns on intellectual capital, and the growing importance of knowledge-intensive industries make KM a strategic tool in the growth and success of all businesses. Access and integration of SMEs with regional, national, and international supply chains require bridging the gaps between the requirements of supply chains and efficiency of SMEs' KM systems. KM-enabled SMEs are essential for competitive and sustainable growth. Hence, a judicious approach for KM in SMEs is a must in the current scenario. The overall mission of this chapter is to aid researchers in recognizing and understanding the knowledge management spectrum for small and medium enterprises in a globalized world. This would be indispensable for successful goal attainment and sustainable business in a contemporary complex economy.

Frameworks for the Benchmarking of Digital and Knowledge Management Best Practice In SME and Organizations

2010 ◽  
Vol 1 (2) ◽  
pp. 39-47
Author(s):  
Antonio Cartelli
Keyword(s):  
Knowledge Management ◽  
Best Practices ◽  
Best Practice ◽  
Small And Medium Enterprises ◽  
Competence Assessment ◽  
Digital Competence ◽  
Recent Proposal ◽  
Medium Enterprises ◽  
Digital Processes ◽  
The Impact

The paper discusses the impact of IT/ICT on society by analyzing the effects it has on subjects and organizations. The recent proposal of frameworks for digital competence assessment and the construction of suitable instruments helping students in the acquisition of this competence are the main reason for the transfer to Small and Medium Enterprises (SMEs). In this paper, the author compares knowledge phenomena in subjects with the strategies of knowledge management in the organizations. A framework for benchmarking best practices in SME and organizations is also given on the basis of the results obtained in virtual campuses. The author presents instruments for the acquisition of further information from all stakeholders, and possible interventions toward the improvement of digital processes in SMEs and organizations are discussed.

scholarly journals Knowledge Management Capabilities and Its Impact on Product Innovation in SME’s

2016 ◽  
Vol 9 (6) ◽  
pp. 76 ◽  
Author(s):  
Mahmoud Saleh Malkawi ◽  
As'ad H. Abu Rumman
Keyword(s):  
Knowledge Management ◽  
Product Innovation ◽  
Small And Medium Enterprises ◽  
Medium Size ◽  
Six Dimensions ◽  
Medium Enterprises ◽  
Knowledge Management Capabilities ◽  
Management Capabilities ◽  
The Impact ◽  
The Relationship

<p><strong>Purpose</strong>–This study aims to explore the impact of Knowledge Management Capabilities (KMC), captured by six dimensions, on product innovation in Information Technology (IT) Small and Medium Enterprises (SMEs).</p><p><strong>Design/methodology/approach</strong>– Survey data were collected from 300 managers in (45) IT SMEs located in Jordan. SPSS was employed to analyze the data.</p><p><strong>Findings</strong>–Two key findings emerged: first, among the six dimensions of KMC, only acquisition, sharing, application, and protection were found to be positively associated with products innovation, whereas knowledge creation and storing were not. Second, no significant differences were identified in employees' answers due to company size.</p><p><strong>Research limitations/implications</strong> – This study was restricted to small and medium size enterprises, and therefore, the findings of this study may not be generalized to large enterprises. Additionally, this study was confined to the Jordanian IT sector only, thus, the findings need to be interpreted with cautious as they may not be generalized to other sectors.</p><p><strong>Originality/value</strong> – this study advances our understanding of the nature of the relationship between knowledge and innovation.</p>

Use of knowledge management systems: analysis of the strategies of Brazilian small and medium enterprises

2020 ◽  
Vol 24 (2) ◽  
pp. 369-394 ◽  
Author(s):  
Euro Marques Júnior ◽  
Jose Alcides Gobbo ◽  
Fernando Fukunaga ◽  
Roberto Cerchione ◽  
Piera Centobelli
Keyword(s):  
Knowledge Management ◽  
Small And Medium Enterprises ◽  
Reciprocal Relationship ◽  
The Other ◽  
Management Systems ◽  
Successful Implementation ◽  
Knowledge Management Systems ◽  
Content Type ◽  
Medium Enterprises ◽  
Use Of Knowledge

Purpose This paper aims to highlight the degree of diffusion and intensity of use of knowledge management systems (KMSs) among small and medium enterprises (SMEs) in Brazil and apply a taxonomy that synthesizes the strategies of use of KMSs by the SMEs. In addition, it seeks to better understand the processes, practices and technologies of KM by SMEs, pointing improvements in the KMS of Brazilian SMEs and contributing to obtain better results in the search for efficiency and innovation. Design/methodology/approach Based on a literature review on KMSs used by SMEs, an empirical investigation was conceived, developed and conducted through online questionnaires involving 49 selected SMEs operating in several sectors. Findings This paper reinforces the results of the previous work of Cerchione and Esposito (2017) that point to the existence of a reciprocal relationship between KM-Tools and KM-Practices: one reinforces the other and vice versa. On the other hand, it indicates a difference in the behavior of Brazilian companies in relation to the sample of Italian companies studied by Cerchione and Esposito (2017), which presented a negative correlation between the general differentiation index and the general use intensity index of SMEs, while the Brazilian ones showed a positive correlation. Research limitations/implications The study points out the need for greater dissemination of practices and tools to support knowledge management (KM), as well as greater support for the implementation and effective use of these practices and tools within the organizational context of SMEs. Practical implications This paper identifies the main practices and tools to support KM used by Brazilian SMEs, indicating the need for investments in employee training and acquisition of tools. Social implications SMEs represent an important part of the generation of jobs and income in Brazil. Initiatives that lead to the successful implementation of tools and practices to support KM can increase the efficiency and productivity of these organizations. Originality/value This paper applies in a sample of Brazilian companies the taxonomy proposed by Cerchione and Esposito (2017) combining strategies of SMEs for the use of KMSs.

Examining the factors influencing knowledge management system (KMS) adoption in small and medium enterprises SMEs

2018 ◽  
Vol 24 (1) ◽  
pp. 234-265 ◽  
Author(s):  
Fayiz Dahash Shrafat
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Process Model ◽  
Structural Model ◽  
Small And Medium Enterprises ◽  
Partial Least Square ◽  
Knowledge Management System ◽  
Adoption Process ◽  
Content Type ◽  
Medium Enterprises

Purpose The potential for the adoption of a knowledge management system (KMS) is becoming a crucial matter in small and medium enterprises (SMEs); however, there is a scarcity of studies related to KMS adoption in SMEs. Therefore, the purpose of this paper is to advance further our understanding of the factors that influence the KMS adoption process among SMEs. Design/methodology/approach The collected sample size was 247 respondents. For statistical analysis, Smart partial least square (PLS) (a structural model-based tool) was used to build, run and validate the process model. PLS regression techniques were used to analyze the latent constructs. Smart PLS exhibits both the measurement model and the structural model. Findings The results indicate that knowledge management capabilities, knowledge sharing, organizational learning capabilities and IT capabilities are the significant factors which influence KMS adoption. This study also identifies some unexpected results. Research limitations/implications The number of responses obtained from the survey was rather small. However, a larger number of responses would probably have resulted in a more accurate finding. Additionally, this study should be verified via a larger sample to increase its generalization. Practical implications The result of this study will provide SMEs with valuable guidelines to better understand what factors should be considered as highly important and thus providing decision makers and managers with valuable insights to increase the adoption level of KMSs. Originality/value The study addresses the research gap by developing and empirically validating a research model of KMS adoption from a different perspective that incorporates critical issues which have never been simultaneously examined.

scholarly journals The Impact of Knowledge Management on the Marketing Performance of Small and Medium Enterprises in the State of Kuwait

2020 ◽  
Vol 14 (6) ◽  
pp. 21
Author(s):  
Abdulmohsen S. Z. Al-Ajami ◽  
Marzouq Ayed Al-Qa’eed
Keyword(s):  
Knowledge Management ◽  
Small And Medium Enterprises ◽  
The State ◽  
Marketing Performance ◽  
Practical Experiences ◽  
The State Of Kuwait ◽  
Medium Enterprises ◽  
The Impact

The study aimed to measure the Impact of Knowledge Management on the Marketing Performance of Small and Medium Enterprises in the State of Kuwait. The population of the study comprised of the owners of small and medium enterprises in the State of Kuwait. An appropriate sample of 150 respondents was used and 124 valid questionnaires were retrieved for analysis. The study reached an effect of knowledge management has been found on the marketing performance in small and medium projects in the State of Kuwait. This reflects the importance of attention to diversifying the sources of obtaining knowledge from the environment surrounding the project in a manner that can be used to its advantage in order to improve the level of its marketing performance. The study also highlighted that the opinions of the study sample on the impact of knowledge management on the marketing performance in small and medium enterprises in the State of Kuwait do not differ according to their practical experiences and scientific qualifications.

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