scholarly journals Service Change Analyzer: An Enabling Tool for Change Management in Service-Based Business Processes

Author(s):  
Yi Wang ◽  
Jian Yang ◽  
Weiliang Zhao
2021 ◽  
Vol 1 (175) ◽  
pp. 104-110
Author(s):  
A.P. Samorukov ◽  

Management consul ting is one of the fastest growing types of consulting in the structure of domestic services, since most enterprises are faced with the need to change management strategies, adapt to market requirements, as well as deeper implementation of digital technologies in the business processes of enterprises. This article reveals the theoretical foundations of management consulting, gives its classification, characterizes the conceptual apparatus and stages of the consulting process. The analysis and verification of the problems of the development of management consulting in Russia has been carried out. The practice is generalized and the assessment of the prospects for the development of management consulting in Russia is given.


Author(s):  
Mohini Singh

E-business is an innovation that modern day organisations cannot do without. It is based on technology, evolves with technological developments, digitises and automates business processes, is global and leads to improved competitiveness, efficiencies, increased market share, and business expansion. E-businesses models include business-to-business, business-to-consumer, government-to-government, government-to-business, government-to-consumer and numerous others that evolve with new developments. Technological developments applied to e-business results in new issues in the organisation, in dealing with business partners and customers, requires new laws and regulations and automated business processes. Conducting business electronically is a change from traditional ways of doing things, leading to large scale transformation of existing business. To attain business efficiencies from e-business, it is imperative that organisations effectively manage the e-business environment, and all associated changes to digitize and maintain the environment. This chapter discusses management paradigms essential for e-business change management.


Author(s):  
Parthasarathi Banerjee

A large public bank B in an economy now under transition to liberalization, attempted reengineering its structure and business processes. B has a large branch-based structure to acquire local savings where banking processes add little value. Value is added at the head office through bankbased financial operations and through providing credit to industry. Appreciating that competition was sharpening; two successive chairmen and a few senior managers initiated change management. However, they could not choosefrom out of structure, business process, strategy and technology what was the driver of change and in what sequence of change would be the best outcome! A consultant was appointed. However, negotiations on change management between the stakeholders and the consultant resulted in tacit opportunistic alliance. An apparently loaded report on change resulted in minor changes. BPR failed because processes remained unrecognized and technology instead of hastening change turned out to be a new instrument of monitoring.


Author(s):  
BOVSH Ludmila ◽  
BOSOVSKA Myroslava ◽  
OKHRIMENKO Alla

The content, main tasks and functions of compliance-strategizingof economic secu­rity of businessin the conditions of digitalization are revealed. Emphasis is placed on the need to consolidate and coordinate legal, economic, social and health aspects of security with compliance technologies and strategic planning of business processes, which will help ensure the competitiveness and risk protection of business, as well as on digital platforms. It is noted that it is necessary to separateresource potential as a part of corporate strategic compliance. An important area of further development of compliance-strategizing– "change management" – is considered.


2020 ◽  
Vol 10 (9) ◽  
pp. 1991-2002
Author(s):  
I.L. Avdeeva ◽  

Successful change management in economic systems of various levels presupposes the adoption and implementation of management decisions, which makes a sufficient condition for obtaining the desired result and achieving goals, taking into account the resources at the disposal of integrated education. The change management process involves not only efficiency, but also the efficiency of resource use. The purpose of the study is to identify approaches and methodological tools for managing changes in integrated entities in the face of fierce competition in the global market. Since, in order to improve the efficiency of functioning, integrated entities must purposefully and regularly carry out changes in both business processes and the organization of their implementation. The article uses such methods as: content analysis of scientific publications; a critical analysis of the available approaches to the definition and study of the problems under study; comparative analysis and synthesis. The methodological basis of the study was the works of foreign and Russian authors devoted to the concept of change management in economic systems of various levels. It has been substantiated that the development of integrated formations is due to many factors. This is influenced by changes in market trends, increased competition, improved forms of ownership, functions and management methods. In the course of the study, modern models of change management were analyzed, and the list of tools given in the article is certainly not exhaustive, but the work presents the most common approaches and models today. It should also be noted that there are no universal tools, and the effectiveness of their use directly depends on how the applied method corresponds to a specific situation and the characteristics of the organization. It has been determined that integrated entities planning organizational transformation, first of all, need to focus on economic trends and challenges posed by both the global market and modern realities. It was revealed that the top management of integrated education lacks the appropriate competencies and skills that could contribute to the successful implementation of innovations and changes. As a response to the described challenges, it is necessary to develop a toolkit that would represent a comprehensive solution for the development of flexible skills among company managers, which, firstly, would meet scientific forecasts and together would form a unique model of competencies, and secondly, would contribute to improving the efficiency of the change management process in organizations.


2008 ◽  
Vol 3 (1) ◽  
Author(s):  
Uttam Kumar Tripathi ◽  
Knut Hinkelmann ◽  
Daniela Feldkamp

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