A Conceptual Model Based on the Fuzzy Set Theory to Measure and Evaluate the Performance of Service Processes
2012 ◽
Vol 479-481
◽
pp. 1741-1744
Keyword(s):
2018 ◽
Vol 20
(1)
◽
pp. 181-201
◽
Keyword(s):
1997 ◽
Vol 57
(6)
◽
pp. 625-636
◽
2013 ◽
Vol 31
(5)
◽
pp. 861-869
◽
Keyword(s):
Keyword(s):
Keyword(s):
Keyword(s):
Keyword(s):