Designing a Cross-Organizational Case Management System Using Dynamic Condition Response Graphs

This chapter discusses the procedure for defendants responding to the claim. A defendant who intends to contest proceedings must respond to the claim by filing an acknowledgment of service and/or by filing a defence. Defended claims become subject to the court’s case management system, with the court making provisional track allocation decisions, followed by the parties filing directions questionnaires. If a defendant fails to make any response to a claim a default judgment is usually entered within a relatively short period after service.

Download Full-text

Operationalizing Compassion in the VR Process

Journal of Applied Rehabilitation Counseling ◽

10.1891/0047-2220.46.3.3 ◽

2015 ◽

Vol 46 (3) ◽

pp. 3-14

Author(s):

James M. Grover

Keyword(s):

Case Management ◽

Vocational Rehabilitation ◽

Management System ◽

Rehabilitation Counseling ◽

Present Discussion ◽

The Individual

Literature in recent years has defined a construct of Compassion (e.g., Goetz, Keltner, & Simon-Thomas, 2010), and acknowledged its application to fields of service for patients and clients (e.g., Halifax, 2011). The utility of its components has also been explored recently in the field of rehabilitation counseling, and Compassion training suggested as helpful to promoting effectiveness in the practice (Stuntzner, 2014). In the present discussion, it is suggested that subprocesses of the compassion construct, (a) “witnessing another’s suffering” that (b) “motivates a subsequent (c) desire to help,” are a natural fit for the evaluate-judge-respond (E-J-R) elements within the case management system of public vocational rehabilitation (VR). A view of collective, organizational compassion is also presented, that may be similarly considered a fit for the larger VR mission and case management system. In this larger context, organizational compassion may be seen as supporting compassion’s subprocesses as they function within VR’s operational elements. As parallels are evident, and benefits presented, implications of compassion’s cultivation are suggested for the individual VR counselor, as well as the VR organization as a whole.

Download Full-text

Evaluation of Michigan's Foster Care Case Management System

Research on Social Work Practice ◽

10.1177/1049731505276312 ◽

2005 ◽

Vol 15 (5) ◽

pp. 372-380 ◽

Cited By ~ 10

Author(s):

Kristen Johnson ◽

Dennis Wagner

Keyword(s):

Foster Care ◽

Case Management ◽

Management System

Download Full-text

Implementation of a Client Classification and Case Management System: A Practitioner's View

Crime & Delinquency ◽

10.1177/0011128785031003008 ◽

1985 ◽

Vol 31 (3) ◽

pp. 445-455 ◽

Cited By ~ 3

Author(s):

Michael A. Schumacher

Keyword(s):

Case Management ◽

Management System ◽

Orange County ◽

Implementation Process ◽

The State ◽

Comprehensive System ◽

Community Based ◽

System A ◽

Offender Supervision ◽

Effective Community

Safe and effective community-based offender supervision forms one of the cornerstones of local probation services in California. Orange County as well as other counties in the State have chosen to implement the National Institute of Corrections (NIC) Model Probation Client Classification and Case Management System, uniquely adapting its “risk/needs approach” to California's offender population. After 2.5 years of planning and progressive implementation of this System, Orange County with the assistance of NIC, is well along this rocky road. With both good and bad decisions under its belt they have learned a great deal about putting this complex and comprehensive System into place and from the line to the administrative level they have developed strong feelings of ownership and pride in their accomplishments. This article provides an overview of the System and the implementation process, shares some of the problems encountered and resolved, and describes some of those accomplishments.

Download Full-text