Selection of Business Process for Autonomic Automation

Author(s):  
Luciano D. Terres ◽  
Jose A. Rodrigues Nt ◽  
Jano Moreira de Souza
2020 ◽  
Vol 23 (11) ◽  
pp. 1269-1290
Author(s):  
A.A. Turgaeva

Subject. This article analyzes the business processes in the insurance company, using the method of their operation with the selection of key areas of activity. Objectives. The article aims to describe certain business processes in insurance, highlighting participants, lines of activity, and the sequence of procedures. It analyzes the business process Settlement of Losses, which is one of the significant business processes in the insurance company. Methods. For the study, I used the methods of induction and deduction, analogy, and the systems approach. Results. Based on the analysis and description of business processes in the insurance company and the identification of key elements and steps in terms of the effectiveness of decisions, the article identifies the checkpoints of Entry and Exit, activity direction, and resources of the Settlement of Losses process. Conclusions. The application of the categories that split business processes makes it possible to develop step regulation for all processes and acceptable control procedures for different operations. The presented checkpoints at different steps of the business process will help identify weaknesses and eliminate them by re-checking the point.


2004 ◽  
Vol 13 (03) ◽  
pp. 289-332 ◽  
Author(s):  
JULIANE DEHNERT ◽  
WIL M. P. VAN DER AALST

This paper presents a methodology to bridge the gap between business process modeling and workflow specification. While the first is concerned with intuitive descriptions that are mainly used for communication, the second is concerned with configuring a process-aware information system, thus requiring a more rigorous language less suitable for communication. Unlike existing approaches the gap is not bridged by providing formal semantics for an informal language. Instead it is assumed that the desired behavior is just a subset of the full behavior obtained using a liberal interpretation of the informal business process modeling language. Using a new correctness criterion (relaxed soundness), it is verified whether a selection of suitable behavior is possible. The methodology consists of five steps and is illustrated using event-driven process chains as a business process modeling language and Petri nets as the workflow specification language.


2016 ◽  
Vol 8 (3) ◽  
pp. 187-281
Author(s):  
Toma Rusinaitė ◽  
Titas Savickas ◽  
Tadas Vysockis ◽  
Olegas Vasilecas

Maintaining dynamicity of business processes is one of the core issues of today's business as it enables businesses to adapt to constantly changing environment. Upon changing the processes, it is vital to assess possible impact, which is achieved by using simulation of dynamic processes. In order to implement dynamicity in business processes, it is necessary to have an ability to change components of the process (a set of activities, a content of activity, a set of activity sequences, a set of rules, performers and resources) or dynamically select them during execution. This problem attracted attention of researches over the past few years; however, there is no proposed solution, which ensures the business process (BP) dynamicity. This paper proposes and specifies dynamic business process (DBP) simulation model, which satisfies all of the formulated DBP requirements. Šiuolaikiniam verslui svarbu vykdyti procesus dinamiškai, norint laiku prisitaikyti prie besikeičiančios aplinkos. Keičiant procesus reikia įvertinti keitimo pasekmes, o įvertinimui galima naudoti dinaminių procesų imitaciją. Siekiant realizuoti procesų dinamiką, reikia imitacijos metu turėti galimybę keisti proceso komponentus. Problema pritraukia daug dėmesio jau kelerius metus, tačiau vis dar nepasiūlytas sprendimas, kuris užtikrintų verslo proceso dinamiškumą. Šis straipsnis siūlo ir pateikia dinaminio verslo proceso imitacinį modelį, kuris atitinka anksčiau suformuotus dinaminio verslo proceso reikalavimus.


2018 ◽  
Vol 14 (3) ◽  
pp. 41-78 ◽  
Author(s):  
Mariam Ben Hassen ◽  
Mohamed Turki ◽  
Faïez Gargouri

This article presents a set of Sensitive Business Process (SBP) modeling requirements and proposes a multi-criteria evaluation framework to appraise the expressiveness of currently widely used business process modelling formalisms to select the most suitable for SBP representation. The modelling of SBPs, be they process oriented or knowledge oriented, presents special requirements dictated by several factors: the highly dynamic complexity and flexibility of the processes; the high number of critical activities requiring intensive acquisition, sharing, storage and (re)use of very specific crucial knowledge; the specificity and diversity of information and knowledge sources; and the high degree of collaboration and interaction (intra/inter-organizational) among participants (who apply, create and share a great amount of very important tacit organizational knowledge, in order to achieve collective objectives and create value). As SBP models get more complex, the selection of the appropriate modeling formalism gains in importance to improve the identification of crucial knowledge that is mobilized and created by these processes. Furthermore, the result of the evaluation led us to justify the choice of the better one positioned nowadays, the standard BPMN 2.0. Besides, the authors have illustrated the practical applicability of this specification on a medical process in the context of the organization of protection of the motor disabled people of Sfax-Tunisia.


Tehnika ◽  
2020 ◽  
Vol 75 (4) ◽  
pp. 515-526
Author(s):  
Zoran Pendić ◽  
Sanja Pendić-Polak ◽  
Bojana Jakovljević ◽  
Marko Polak ◽  
Časlav Lačnjevac

The traditional management is hierarchically organized. The transition from traditional management to process management requires a radical shift in thinking from a command-and-control, personality based, top-down hierarchy to horizontal, process-oriented, team-oriented structure. Business model of an organization, implementing business process management, is realized through a network of processes. The goal of business process management is to systematically improve all processes, espesially core processes. Core processes are work processes that cross functional boundaries, produce an output that is strategically important to the organization's success and are essential for organization survival at market. Very often an organization has a set of busness processes which are improvement candidates. The problem is how to choose the set of processes whose performance improvement will do the best for organization at all. In this paper an approach for evaluation and selection of core processes is presented. The proposed approach is based on process' objects and the three-level hierarchical quality evaluation model.


2011 ◽  
Vol 4 (12) ◽  
pp. 37 ◽  
Author(s):  
Steven H. Appelbaum ◽  
Anis Samaha

The objective of this article is to study the effectiveness of the company-partner relationship when outsourcing business processes in a large aerospace company. The intent is to supplement existing anecdotal evidence with data collected through a structured methodology in an effort to highlight process inefficiencies that may lead to hidden costs. Recommendations are provided to management as a means of addressing the process gaps to improve productivity. A literature review was conducted and a selection of findings from relevant papers and studies were retained as best practices for a successful outsourcing venture. These findings were then used to generate questions as part of a survey. The latter was distributed to 90 employees and managers from both the company and the vendor with the purpose of identifying gaps with the literature. A mismatch between the survey results and the literature would signal an improvement opportunity requiring management of attention. Although the overall health of the outsourcing process is satisfactory, several aspects of the working relationship were found to be deficient and the cause of inefficiencies (i.e. loss time, frustration, increased cost ). In particular, employees from both sides found a lack in upfront planning, communication of expectations, and information sharing. Furthermore, both employees and managers expressed concern about the need for training to better deal with cultural differences and motivation.


Author(s):  
Mariam Ben Hassen ◽  
Mohamed Turki ◽  
Faiez Gargouri

This article presents a set of sensitive business process (SBP) modeling requirements and proposes a multi-criteria evaluation framework to appraise the expressiveness of currently widely used business process modelling formalisms to select the most suitable for SBP representation. The modelling of SBPs, be they process oriented or knowledge oriented, presents special requirements dictated by several factors: the highly dynamic complexity and flexibility of the processes; the high number of critical activities requiring intensive acquisition, sharing, storage and (re)use of very specific crucial knowledge; the specificity and diversity of information and knowledge sources; and the high degree of collaboration and interaction (intra/inter-organizational) among participants (who apply, create and share a great amount of very important tacit organizational knowledge, in order to achieve collective objectives and create value). As SBP models get more complex, the selection of the appropriate modeling formalism gains in importance to improve the identification of crucial knowledge that is mobilized and created by these processes. Furthermore, the result of the evaluation led us to justify the choice of the better one positioned nowadays, the standard BPMN 2.0. Besides, the authors have illustrated the practical applicability of this specification on a medical process in the context of the organization of protection of the motor disabled people of Sfax-Tunisia.


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