How to construct knowledge management frame based on the knowledge chain

2011 ◽  
Author(s):  
Hongjiao Hou ◽  
Lijun Zhang
Keyword(s):  
Knowledge Management ◽  
Knowledge Chain

Linking Knowledge to Competitiveness

2011 ◽  
pp. 51-76 ◽  
Author(s):  
Clyde Holsapple ◽  
Kiku Jones ◽  
Meenu Singh
Keyword(s):  
Knowledge Management ◽  
Empirical Study ◽  
Organizational Performance ◽  
Empirical Support ◽  
Chain Model ◽  
Organization Performance ◽  
Theoretical Base ◽  
Knowledge Based ◽  
Knowledge Chain ◽  
Primary Finding

Knowledge management (KM) initiatives are undertaken in order to improve organizational performance. The goal of such improvement is to make an organization more competitive in delivering value to its customers, employers, and stakeholders. However, without a plan that links KM activities to organizational performance, the time, effort, and money devoted to a KM initiative may yield little benefit. Thus, understanding this linkage is crucial to competitiveness of knowledge-based organizations. This chapter uses the knowledge chain model as the theoretical base for an empirical study of the linkage between KM activities and approaches to competitiveness. It finds that every one of the nine knowledge chain activities can be performed in ways that improve organizational competitiveness in any of four ways: enhanced productivity, agility, innovation, and reputation. Aside from offering empirical support for the knowledge chain model, the primary finding of this research is that each knowledge chain activity deserves to be considered as a possible means for implementing each of these four approaches to improving organization performance.

Knowledge Chain Activity Classes

2011 ◽  
pp. 68-88
Author(s):  
Clyde W. Holsapple ◽  
Kiku G. Jones
Keyword(s):  
Knowledge Management ◽  
Value Chain ◽  
Significant Positive Correlation ◽  
Positive Impact ◽  
Chain Model ◽  
Business Activity ◽  
Anecdotal Evidence ◽  
Positive Correlation ◽  
Knowledge Chain ◽  
Computer Based

Just as Porter’s value chain model identifies classes of business activity that can be performed in ways that contribute to a firm’s competitiveness, the knowledge chain model contends there are classes of knowledge management (KM) activity that can be performed in ways that enhance firm competitiveness. These KM activities pervade the value chain, being inherent in the implementation of each value chain activity. Derived from a collaboratively engineered ontology of knowledge management, the knowledge chain model is supported by anecdotal evidence and a survey has found support for the propositions that its activity classes are linked to enhanced productivity, agility, innovation, and reputation. Here, we present a study of leaders of KM initiatives that examines each of the nine knowledge chain classes in terms of its competitive impact and the extent to which its positive impact on competitiveness is associated with the importance of technology in performing activities within that class. The study provides confirming evidence that each of the knowledge chain activity classes can be performed in ways that contribute to competitiveness. Moreover, we find that for five of the activity classes there is a significant positive correlation between impact on competitiveness and the importance of computer-based technology in implementing the class’s activities.

Integration of Competing Values and Knowledge Organisational Activities in a New Model

2017 ◽  
pp. 367-380
Author(s):  
Amir Hossein Dastaviz
Keyword(s):  
Knowledge Management ◽  
Conceptual Model ◽  
Organisational Structure ◽  
Competing Values ◽  
Environmental Interaction ◽  
New Model ◽  
Knowledge Based ◽  
Knowledge Chain ◽  
Management Literature ◽  
Value Model

In recent years, various models have been introduced in knowledge management; however, it seems that making a combination of these models can improve the performance of the models in knowledge based organisations. In this paper, two models are considered. The first one is competing values and the second one is organisational activities of knowledge management. Competing values is consisted of two exes: control and environmental interaction. The extent of control differs from high to low and the environmental interaction in the organisation varies from internal to external tendencies. These two axes form different values in the competing value model. Each organization, based on its dominated values, can trigger the organisational activities of knowledge management. This paper proposes a conceptual model that applies dominant ?competing values status and facilitates organisational activities of knowledge by integrating organisational activities of knowledge chain and competing value models. This model will enrich the knowledge management literature, especially on knowledge organisational activities, while being the basis for other researchers and authors to develop the process of organisational activities regarding organisational structure and environmental interaction.

Integration of Competing Values and Knowledge Organisational Activities in a New Model

2016 ◽  
Vol 6 (4) ◽  
pp. 50-61 ◽  
Author(s):  
Amir Hossein Dastaviz
Keyword(s):  
Knowledge Management ◽  
Conceptual Model ◽  
Organisational Structure ◽  
Competing Values ◽  
Environmental Interaction ◽  
New Model ◽  
Knowledge Based ◽  
Knowledge Chain ◽  
Management Literature ◽  
Value Model

In recent years, various models have been introduced in knowledge management; however, it seems that making a combination of these models can improve the performance of the models in knowledge based organisations. In this paper, two models are considered. The first one is competing values and the second one is organisational activities of knowledge management. Competing values is consisted of two exes: control and environmental interaction. The extent of control differs from high to low and the environmental interaction in the organisation varies from internal to external tendencies. These two axes form different values in the competing value model. Each organization, based on its dominated values, can trigger the organisational activities of knowledge management. This paper proposes a conceptual model that applies dominant ?competing values status and facilitates organisational activities of knowledge by integrating organisational activities of knowledge chain and competing value models. This model will enrich the knowledge management literature, especially on knowledge organisational activities, while being the basis for other researchers and authors to develop the process of organisational activities regarding organisational structure and environmental interaction.

The knowledge loop, a knowledge management tool for academic teaching

2008 ◽  
Author(s):  
Elfriede M. Ederer-Fick ◽  
Anita Giener ◽  
Helga Kittl-Satran ◽  
Brigitte Schachner
Keyword(s):  
Knowledge Management ◽  
Management Tool ◽  
Academic Teaching

Model Knowledge Management System Konseling Mahasiswa Berbasis Cloud Computing

CCIT Journal ◽  
2019 ◽  
Vol 12 (2) ◽  
pp. 138-148
Author(s):  
H. Abdul Hamid Arribathi ◽  
Dedeh Supriyanti ◽  
Lusyani Sunarya
Keyword(s):  
Information Technology ◽  
Cloud Computing ◽  
Knowledge Management ◽  
Management System ◽  
Positive Impact ◽  
Professional Staff ◽  
Knowledge Management System ◽  
Literature Study ◽  
Student Counseling ◽  
The World

Information technology is increasingly developing and has a positive impact on the world of education. The implementation of student counseling with a Knowledge Management System is one of the contributions of information technology in the world of education. Many benefits provided by the Student Counseling Knowledge Management System, in managing the knowledge needed by the counselor section to document student consultations. The development and implementation of a KMS counseling system costs more to employ professional staff to maintain and improve; KMS student counseling application; For this reason, it is necessary to design a Cloud Computing-based Student Counseling Knowledge Management System. The research method carried out in the first stage is to collect data and information about Knowledge Management and Student Counseling, and how to use it to create a Knowledge Management System Application, Student Counseling Based on cloud computing. Furthermore, conducting a literature study and literature review, system design is in the form of data architecture compounding, process design, network design, and user interface design. The design results of this system can facilitate educational institutions in conducting online cloud computing-based student counseling

ZAGROŻENIA DLA BEZPIECZEŃSTWA WIEDZY W RAMACH ZARZĄDZANIA WIEDZĄ KLIENTA

2018 ◽  
pp. 21-28
Author(s):  
Bogusz Mikuła ◽  
Tomasz Stefaniuk
Keyword(s):  
Knowledge Management ◽  
Customer Knowledge ◽  
Customer Knowledge Management

Artykuł podejmuje tematykę zagrożeń dla bezpieczeństwa wiedzy występujących podczas realizacji customer knowledge management (CKM). Ta nowoczesna metoda pozyskiwania wiedzy pozwala wykorzystać potencjał twórczy klientów, gdyż w porównaniu do klasycznego CRM koncentruje się na wiedzy będącej w posiadaniu klienta i jego potencjale do jej wykorzystania w procesie kreowania nowej wiedzy. Niestety, praca z zasobami wiedzy w ramach CKM i wykorzystanie techniki komputerowej w procesach objętych CKM niesie wiele zagrożeń dla przedsiębiorstwa i jego klientów. Zagrożenia dla bezpieczeństwa zasobów wiedzy wynikają już z samego faktu realizacji poszczególnych procesów w ramach CKM (pozyskania wiedzy o kliencie, pozyskania wiedzy od klienta, kreowania wiedzy z klientem, czy przekazania wiedzy klientowi). Także stosowane w ramach CKM narzędzia teleinformatyczne oraz korzystania ze środowiska sieciowego niosą ze sobą większe lub mniejsze możliwości zaistnienia incydentów zagrażających bezpieczeństwu zasobów wiedzy

PENERAPAN KNOWLEDGE MANAGEMENT SYSTEM BERBASIS INFORMASI DESA UNTUK MENINGKATKAN LAYANAN PUBLIK DESA DUKUH KARYA

2018 ◽  
Vol 15 (2) ◽  
pp. 121
Author(s):  
Purwantoro Purwantoro ◽  
Yuyun Umaidah ◽  
Ultach Enri
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Knowledge Management System ◽  
Development Index ◽  
Government Development

Tingkat EGDI (E-Government Development Index) di Indonesia mengalami penurunan peringkat sehingga dari hal tersebut mencerminkan kondisi perkembangan E-Government di Indonesia masih belum maksimal meliputi: tingkat layanan umum, terjadi ketidak seragaman layanan umum di desa, dukungan perangkat teknologi informasi masih terbatas, belum adanya pengelolaan arsip desa, belum adanya sistem yang bisa mengelola pengetahuan, belum adanya sinergi antar perangkat desa. Desa Dukuh Karya merupakan desa yang termasuk kedalam Kabupaten Karawang, Kecamatan Rengasdengklok. Desa Dukuh Karyamemiliki penduduk sekitar 6000 dan sebagian penduduknya memiliki penghasilan dari hasil pertanian. Perlunya pengelola pengetahuan yang ada di desa sehingga bisa dikelola dengan baik dan menerapkan Knowledge Management System (KMS) berbasis sistem informasi desa bisa meningkatkan layanan umum di desa Dukuh Karya. Dengan menerapkan konsep KMS untuk bisa menghimpun dan mengelola semua pengetahuan yang ada. Membangun Knowledge, menghimpun, menyimpan dan menggunakannya sehingga pemerintah desa lebih transparan dan akuntable sehingga meningkatkan layanan public. Implementasi KMS merupakan suatu cara bagi perangkat desa untuk mengidentifikasi,     membuat, merepresentasikan, mendistribusikan, dan memungkinkan pengadaptasian wawasan dan pengalaman yang terdiri dari pengetahuan, baik yang dimiliki oleh individu maupun pengetahuan yang melekat pada proses atau standar prosedur pelayanan yang mempunyai Tujuan utama untuk memelihara dan mentransfer dengan efektif pengetahuan yang penting untuk meningkatkan kualitas pelayanan perangkat pemerintah desa kepada warganya.

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