Account Number Portability

2016 ◽  
Author(s):  
Marinus Imthorn ◽  
Erik Verkoeijen ◽  
Rob Wessels
Keyword(s):  
Number Portability

Predicting Mobile Portability Across Telecommunication Networks Using the Integrated-KLR

2021 ◽  
Vol 17 (3) ◽  
pp. 50-62
Author(s):  
Ayodeji Samuel Makinde ◽  
Abayomi O. Agbeyangi ◽  
Wilson Nwankwo
Keyword(s):  
Logistic Regression ◽  
Telecommunication Networks ◽  
Mobile Service ◽  
Personal Choice ◽  
Kernel Logistic Regression ◽  
Service Efficiency ◽  
Number Portability ◽  
Prediction Techniques ◽  
The Cost ◽  
Potential Customers

Mobile number portability (MNP) across telecommunication networks entails the movement of a customer from one mobile service provider to another. This, often, is as a result of seeking better service delivery or personal choice. Churning prediction techniques seek to predict customers tending to churn and allow for improved customer sustenance campaigns and the cost therein through an improved service efficiency to customer. In this paper, MNP predicting model using integrated kernel logistic regression (integrated-KLR) is proposed. The Integrated-KLR is a combination of kernel logistic regression and expectation-maximization clustering which helps in proactively detecting potential customers before defection. The proposed approach was evaluated with five others, mostly used algorithms: SOM, MLP, Naïve Bayes, RF, J48. The proposed iKLR outperforms the other algorithms with ROC and PRC of 0.856 and 0.650, respectively.

Switching costs impact on customer retention in telecommunication

2017 ◽  
Vol 18 (3-4) ◽  
pp. 198-216 ◽  
Author(s):  
Mira Thoumy ◽  
Elie Abdallah
Keyword(s):  
Switching Costs ◽  
Customer Retention ◽  
Point Of View ◽  
The Other ◽  
Telecommunication Industry ◽  
Qualitative Survey ◽  
Telecommunication Market ◽  
Top Managers ◽  
Number Portability ◽  
The Government

Purpose: The purpose of this article is to assess the switching costs impact on the customer retention in the Lebanese telecommunication industry. Design/methodology/approach: Based on previous literature around customer retention and switching costs, a qualitative survey was conducted on one of the two operators managing the telecommunication market in Lebanon. Focus groups were organized to capture the point of view and perspective of top managers of the operator, results were then coded, and analyzed. Findings: Due to the current duopoly and status quo of the Lebanese telecommunication market, owned completely by the government and managed by two operators sharing the market equally and offering nearly the same portfolio, technologies and network coverage, the switching costs include only the time and effort needed to switch to the other operator, the financial fees to be paid upon buying a new subscription, the attachment to mobile number, and the relational loss from breaking bond with the current provider. Research limitations/implications: Focus group sessions were conducted with managers of one of the two telecom operators in Lebanon, and it might be relevant to interview the managers of the other operator as well. This topic was tackled from the provider’s point of view; it would be interesting to check the customers’ point of view. Practical implications: Managers in the Lebanese telecommunication industry can prepare marketing strategies including customer retention programs and well-designed switching costs to protect and increase their market share once this sector induces more competition either with the introduction of the number portability service or with the privatization of this sector in Lebanon. Originality/value: The customer retention and switching costs constructs are not yet studied in the Lebanese telecommunication market, and also due to the saturation in this industry, customer retention is becoming an imperative topic to all operators in this business.

The Design of a Mobile Number Portability System on a Permissioned Private Blockchain Platform

2019 ◽  
Author(s):  
Dilip Krishnaswamy ◽  
Kanchan Chauhan ◽  
Aayush Bhatnagar ◽  
Shailesh Jha ◽  
Shobhit Srivastava ◽  
...  
Keyword(s):  
Number Portability

Customer Switching Behavior Towards Mobile Number Portability

2020 ◽  
Vol 10 (3) ◽  
pp. 31-46
Author(s):  
Chandra Sekhar Patro
Keyword(s):  
Service Providers ◽  
Positive Influence ◽  
Switching Behavior ◽  
Switching Behaviour ◽  
Customer Switching ◽  
Rapid Changes ◽  
Number Portability ◽  
Telecom Operator ◽  
Telecom Sector ◽  
Improve Service Quality

The telecom services have been an imperative means for socio-economic development of a country and a large contributor to the rapid growth and modernization of various sectors of the economy. In recent years, the mobile services are having enormous growth due to rapid changes in technology. The mobile users have the choice to switch from one telecom operator to another within the telecom circle without the change of phone number. The introduction to MNP promoted more competition in the telecom sector and forced service providers to improve service quality and reduce prices. Therefore, it is necessary to understand the factors influencing customer switching behaviour for using mobile number portability. The study identified that the respondents are not only aware of MNP but also know the procedure of using MNP. The results show that service payout, trustworthiness, responsiveness, and monetary value have a positive influence on customers to switch over other service providers whereas accessibility and technology do not have a positive influence on customer switching behaviour.

True number portability and advanced call screening in a SIP-based IP telephony system

1999 ◽  
Vol 37 (7) ◽  
pp. 96-101 ◽  
Author(s):  
I. Dalgic ◽  
M. Borella ◽  
R. Dean ◽  
J. Grabiec ◽  
J. Mahler ◽  
...  
Keyword(s):  
Ip Telephony ◽  
True Number ◽  
Number Portability

Customers Intention to Switch towards Mobile Number Portability in Chhattisgarh-A Study

2016 ◽  
Vol 7 (3) ◽  
pp. 213
Author(s):  
Ashok Kumar Jha ◽  
G. K. Deshmukh ◽  
Sanskrity Joseph
Keyword(s):  
Number Portability

Mobile Number Portability in India: Business & Technical Aspects

2015 ◽  
Vol 30 (2) ◽  
pp. 67-70
Author(s):  
Keshav Kishore ◽  
◽  
Shamneesh Sharma ◽  
Pankaj Kajla
Keyword(s):  
Technical Aspects ◽  
Number Portability
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