Information technology innovations: general diffusion patterns and its relationships to innovation characteristics

2002 ◽  
Vol 49 (1) ◽  
pp. 13-27 ◽  
Author(s):  
J.T.C. Teng ◽  
V. Grover ◽  
W. Guttler
Keyword(s):  
Information Technology ◽  
Technology Innovations ◽  
Innovation Characteristics

A Service Marketing Approach to High Technology Innovations Management

2011 ◽  
pp. 124-142 ◽  
Author(s):  
Malin Brannback ◽  
Alan Carsrud
Keyword(s):  
Information Technology ◽  
Service Marketing ◽  
High Technology ◽  
Basic Element ◽  
Business Failure ◽  
Business Success ◽  
Manufacturing Processes ◽  
Customer Needs ◽  
Technology Innovations ◽  
Marketing Approach

This chapter reviews the different approaches of innovations management, often treated as synonymous to R&D, which is seen as a component of the product development and manufacturing processes. It is argued that customer needs and expectations are not considered sufficiently through these approaches, which ultimately leads to business failure. Understanding customer needs and expectations is a fundamental source to business success and also a basic element of service marketing. Therefore this chapter explores the possibility of applying a service marketing approach—more specifically, relationship marketing as presented by the Nordic school of thought—to the management of high technology innovations management. The arguments are illustrated with insights from high technology sectors: information technology (IT) and biotech.

Diffusion of Information Technology Innovations within Retail Banking

2011 ◽  
pp. 235-255
Author(s):  
Bernardo Batiz-Lazo ◽  
Douglas Wood
Keyword(s):  
Information Technology ◽  
Technological Innovation ◽  
Internet Banking ◽  
Major Effect ◽  
Retail Banking ◽  
Banking And Finance ◽  
Diffusion Of Information ◽  
Technology Innovations ◽  
Early Adoption ◽  
Front Office

Technological innovation in general and information technology (IT) applications in particular have had a major effect in banking and finance. Following Garbade and Silber (1978), this research reviews the effects on banking organisations with reference to front office or external changes as described by the nature of product and service offerings. Following Morris (1986), Quintás (1991) and Fincham et al. (1994), the research also considers innovations in the back office or internal (operational function) changes brought about to banking organisations. Outstanding IT-based innovations are considered and grouped into four distinct periods: early adoption (1864-1945), specific application (1945-1965), emergence (1965-1980) and diffusion (1980-1995). The research then discusses the potential impact of more recent innovations (i.e., electronic purses, digital cash and Internet banking). As a result, the research provides an historical perspective on the main drivers determining the adoption of technological innovation in retail banking.

Use of Wikis for Enhancing E-Collaboration in Geographically-Dispersed Environments

2011 ◽  
pp. 233-253
Author(s):  
Anand Simha ◽  
Rajiv Kishore
Keyword(s):  
Information Technology ◽  
Communication Technologies ◽  
Requirements Elicitation ◽  
Organizational Memory ◽  
Future Research ◽  
Media Richness ◽  
Geographically Dispersed ◽  
Technology Innovations ◽  
Task Requirements ◽  
Requirements Quality

Information technology has radically altered corporate structures and the way work is transacted in corporate organizations. Firms are seeking to enhance their efficiency by themselves becoming more geographically dispersed and by availing of the benefits of outsourcing. Functional groups are becoming increasingly “virtual” and spatially dispersed; much of organizational interaction is now technology mediated. These trends in turn call for further technology innovations to facilitate communication and collaboration in such situations. Wiki-based systems are an emergent and promising platform for technology mediated interaction. In this study, we describe a Wiki-based system, delineate its major features, and compare it with other available communication technologies. We then examine how the use of Wiki-based systems can enhance communication and collaboration outcomes in the context of a collaborative task, requirements elicitation, chosen for this purpose since it is high value and demands intense interaction across functional domains. We present a model and develop an understanding of the manner in which specific Wiki features enhance three variables – media richness, contextual richness, and organizational memory – which in turn impact communication quality as well as requirements quality in terms of the clarity, completeness, and consistency of a requirements specification. We conclude with a discussion of the implications of our study and of possible future research in this area.

A Critical Review of Information Technology Innovations

2013 ◽  
Vol 2 (3) ◽  
pp. 63-78 ◽  
Author(s):  
Ruben Xing ◽  
John Wang ◽  
Qiyang Chen
Keyword(s):  
Information Technology ◽  
Literature Review ◽  
Competitive Advantage ◽  
Critical Review ◽  
Meta Analysis ◽  
Technology Innovations ◽  
History Of ◽  
History Of Information ◽  
Key Terms ◽  
National Competitive Advantage

The authors critically review the history of information technology innovations, from a national competitive advantage perspective. Definitions of key terms are grounded in a thorough literature review, to inform a future meta-analysis. The authors identify the most significant US-based innovations, which in turn are driving future IT development. Propositions are generated for future IT-related studies.

Sign in / Sign up

Export Citation Format

Share Document