The influence of process concurrency on project outcomes in product development: an empirical study of cross-functional teams

1996 ◽  
Vol 43 (2) ◽  
pp. 153-164 ◽  
Author(s):  
O. Hauptman ◽  
K.K. Hirji
2020 ◽  
Vol 167 ◽  
pp. 110599 ◽  
Author(s):  
Vebjørn Berg ◽  
Jørgen Birkeland ◽  
Anh Nguyen-Duc ◽  
Ilias O. Pappas ◽  
Letizia Jaccheri

2016 ◽  
Vol 28 (2) ◽  
pp. 124-141
Author(s):  
Adarsh Kumar Kakar

When making a decision to add features to an existing software product in response to feature requests posted in user forums, it is important to pursue only those changes that deliver value to both the user and the producer. But selecting critical user requirements expressed as features requests is a challenging task. While excluding a high value requirement may mean losing customers to a competing product, including a requirement that is unneeded increases time to market and introduces unnecessary costs and complexity in the product. Keeping these issues in focus, promising methods of feature selection were first identified from a review of requirements engineering, product development and quality literatures. An empirical study was then conducted to investigate the efficacy of methods in separating the vital few user feature requests from the trivial many posted in user forums without adversely impacting user satisfaction. The result of the empirical study demonstrates that the Kano survey method has potential in separating the wheat from the chaff. The reasons for this finding is empirically investigated and discussed.


1997 ◽  
Vol 34 (1) ◽  
pp. 13-23 ◽  
Author(s):  
Christopher D. Ittner ◽  
David F. Larcker

The authors develop and test a simple conceptual model linking product development cycle time to organizational performance. Using data from two industries (automobile and computer) and four countries (Canada, Germany, Japan, and the United States), they find that faster cycle time alone is not associated with higher accounting returns, sales growth, or perceived overall performance. Stronger support is found for the hypothesis that some product development practices, such as cross-functional teams and advanced design tools, interact with accelerated product development to improve performance, whereas other practices, such as reverse engineering of competitors’ products, suppress the potential benefits from lower cycle times. Finally, interaction effects for other organizational practices, such as customer involvement in the product development process and the extent to which new technology is obtained from external sources, appear to vary by industry.


Author(s):  
William J. Palm ◽  
Daniel E. Whitney

Research on outsourced product development has focused primarily on the motives behind firms’ decisions to outsource, with less attention paid to the outcomes of those decisions. The few existing academic studies have reported high failure rates, but there is little consensus as to what is meant by “project success” and “failure” and some do not define success at all. Such ambiguity makes comparisons difficult and hinders explanation of observed variation in project outcomes. This paper explores the many meanings of project success in outsourced product development, based on in-depth interviews of thirty design consultants and clients. After reviewing the merits and limitations of each metric, we propose that the client’s willingness to recommend the consultant may be a suitable outcome variable for assessing project outcomes and comparing success rates across diverse projects, companies, and industries. We present preliminary data that suggests client willingness to recommend varies widely and is multimodal in distribution. Finally, we identify several commonly encountered failure modes, i.e., sequences of events that generate discrepancies between client expectations and project deliverables, thereby producing client dissatisfaction.


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