INFORMATION SERVICES IN PUBLIC LIBRARIES

1952 ◽  
Vol 4 (4) ◽  
pp. 213-224
Author(s):  
ROBERT L. COLLISON
Keyword(s):  
Public Libraries ◽  
Information Services

scholarly journals Consumer health information services in public libraries in Canada and the US

2008 ◽  
Vol 29 (4) ◽  
pp. 141 ◽  
Author(s):  
Susan Murray
Keyword(s):  
Health Information ◽  
Public Libraries ◽  
Consumer Health Information ◽  
Information Services ◽  
Information Resources ◽  
Consumer Health ◽  
The Public ◽  
The Us ◽  
Set Up ◽  
Health Information Resources

In response to a growing demand from the public for health information resources, North American public libraries have provided varying levels of consumer health information (CHI) services since the 1970s. Due to the availability of funding in the US, many American public libraries have provided CHI services, although the majority of these have been as partnerships with health sciences libraries or via the “Go Local” programs. In Canada, where no specific funding has been available for CHI services, few public libraries have set up CHI services; health information has generally been provided by augmenting health collections or “virtually,” i.e., by providing links to recommended electronic resources via the library’s Web site.

Evaluating the quality of health information services in public libraries: an experience from Iran

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sara Valadi-khorram ◽  
Mohammad Reza Amiri ◽  
Mohammad Karim Saberi
Keyword(s):  
Health Information ◽  
Sampling Method ◽  
Public Libraries ◽  
Information Service ◽  
Information Services ◽  
Average Level ◽  
Information Control ◽  
Educational Service ◽  
Content Type

PurposeConsidering the important role of public libraries in providing health information service as well as user feedback in improving the quality of health information services, the purpose of this study is to evaluate the quality of health information service in public libraries of Hamadan, Iran, on the basis of the modified LibQUAL modelDesign/methodology/approachThis practical research was conducted in an analytic-survey method. The statistical population consists of all members of public libraries of Hamadan over 18 years old (12,237 people), and the sample size is calculated to be 373 people. The stratified sampling method was used, and within each class, a convenience sampling method was used. The modified LibQUAL questionnaire was used to gather data. For checking normality of data distribution, the Kolmogorov–Smirnov test and for analyzing date, descriptive statistics and also Chi-square and Wilcoxon tests were applied using SPSS 25.FindingsThe users' minimum level of public libraries in all three dimensions is an average level. The users' desired level of “information control” is higher than other dimensions. The users' perceived level in dimensions of “human resources” and “information control” is high level, while users' perceived level in “educational service” is an “average” level. There is a superiority gap between desired and perceived level in all dimensions, but the adequacy gap was seen only in the dimension of “educational service.”Research limitations/implicationsIn this study, the quality of health information services provided in public libraries is evaluated by the LibQUAL model.Practical implicationsThe results of this research can help managers and librarians of public libraries in measuring the quality of health information services and improving the quality of services provided by libraries. Besides, they can take a more accurate planning and pathologic approach, to eliminate the gap between minimum and desired expectations of users and libraries’ real services.Originality/valueIn this study, the quality of health information services provided in public libraries is evaluated by LibQUAL tool.

scholarly journals Public Libraries and Networked Information Services in Low-Income Communities

1999 ◽  
Vol 21 (3) ◽  
pp. 361-390 ◽  
Author(s):  
Ann P Bishop ◽  
Tonyia J Tidline ◽  
Susan Shoemaker ◽  
Pamela Salela
Keyword(s):  
Low Income ◽  
Public Libraries ◽  
Information Services

On-line information services in public libraries

1981 ◽  
Vol 13 (1) ◽  
pp. 9-24
Author(s):  
Stella Keenan ◽  
Nick Moore ◽  
Anthony Oulton
Keyword(s):  
Public Libraries ◽  
Information Services ◽  
On Line

Twitter Content Categorisation: A Public Library Perspective

2013 ◽  
Vol 12 (04) ◽  
pp. 1350035 ◽  
Author(s):  
Ali Shiri ◽  
Dinesh Rathi
Keyword(s):  
Social Media ◽  
Knowledge Management ◽  
Social Networking ◽  
Exploratory Study ◽  
Management Practices ◽  
Public Libraries ◽  
Public Library ◽  
Information Services ◽  
Library System ◽  
Knowledge Management Practices

With the rise of social media, many library and information services have begun to incorporate a wide variety of social media and social networking applications into their systems and services. Among the mainstream social networking applications, micro-blogging, in general, and Twitter, in particular, have gained increasing popularity. This paper reports the results of an exploratory study of the application of Twitter in the context of a large public library system. Specifically, this study has sampled, content analysed and categorised a select number of tweets created by a public library system in order to identify and document the ways in which Twitter can be used for various information services and knowledge management practices in public libraries. One of the main outcomes of this study is a tweet categorisation scheme that has a specific focus on the information services offered by public libraries.

scholarly journals Library Services to Diverse Communities in Europe

2021 ◽  
Vol 4 (3/4) ◽  
Author(s):  
Carmen Agustín-Lacruz ◽  
Julia Saurin-Parra
Keyword(s):  
Critical Analysis ◽  
Public Libraries ◽  
Social Role ◽  
Public Library ◽  
Information Services ◽  
Library Services ◽  
Diverse Populations ◽  
The European Union ◽  
The Public ◽  
Diverse Communities

Public libraries have developed standards to provide reading and information services to diverse populations. This has helped the public library to fulfil an informal educational and social role, particularly in engaging traditionally excluded groups, such as the Roma minority in Spain. However, well-developed library initiatives in Spain are scarce; in addition, culturally sensitive services do not thrive, and research and reflection on this reality from the library standpoint are rare. The overarching goal of this article is to provide librarians with suggestions for improved services for the Roma community in Spain. It is achieved through the critical analysis of public library services to the Roma community that currently exist in the European Union. Based on this analysis, practical suggestions are offered.

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