A look at the Open University Library

1997 ◽  
Vol 15 (5) ◽  
pp. 369-371 ◽  

Nicky Whitsed is Director of Library Services at the Open University's Jennie Lee Library. The Open University is one of the world's largest suppliers of distance education; it has a student body of over 150 000, the vast majority of whom are not located on campus. The library is at the centre of developing electronic library services to meet the needs of the student body, and so the first question had to be:

2009 ◽  
Vol 27 (85) ◽  
pp. 11-21 ◽  
Author(s):  
Georgina Payne ◽  
Michelle Perrott

From March 4 - May 31 2002, The Open University Library piloted a new, instant messaging enquiry service for use by its distance learners, called Librarians On Call. The service enabled OU distance learners to remain online using electronic library resources, whilst also obtaining instant help from a librarian, without the need to disconnect from the internet to use the telephone. Student reaction to the service was overwhelmingly positive, and as a result the Open University has decided to continue the Librarians On Call service. Exit surveys conducted with students indicated students preferred the Librarians On Call service to both email and the telephone, and that they found the service both beneficial and easy to use. The article details the results of the pilot, and also discusses some of the practical issues encountered whilst setting up the service, such as software selection and staffing.


Author(s):  
رحمة حمدي بشرى تحاميد

The aim of the research is to highlight the concept of the technology acceptance system and its application in measuring the quality of the performance of Arab and international libraries through a set of models, experiences, and trends of electronic libraries in Sudan towards its use as a basic means in the process of measuring the quality of the performance of electronic libraries and meeting the needs of beneficiaries according to the technology acceptance model, with the proposal of an advanced model of the technology acceptance model, as well as to measure the quality of the services of electronic libraries in Sudan and test the effectiveness of the technology acceptance model as a theoretical basis for applying quality in the provision of their services to beneficiaries. The researcher relied on the descriptive analytical curriculum to identify the opinions of (25) faculty members and (50) students from the Open University of Sudan in the quality of electronic library services. One of the most important findings of the research is the quality of electronic library services based on behavior and technical standards and the ease of use of information systems in libraries and information centers. In addition, the electronic services are effective in improving the educational process. according to these results, it is recommended that there is a need to pay attention to improving and developing the electronic library services in Sudan, and work on applying the technology acceptance model in investigating the effectiveness of the application of the technology in libraries and information centers to provide the services that characterised by modernity and keep pace with the digital age.


2001 ◽  
Vol 26 (3) ◽  
pp. 4-7
Author(s):  
Christine Love-Rodgers

How can arts librarians support learners at a distance in using electronic library services? At the Open University (OU), electronic resources, web design, training and personal contact all play a part in supporting students over a wide geographical area. This article looks at the past, present and future of electronic library services to support distance learners, focusing on the dynamic role of the arts subject librarian.


2013 ◽  
Vol 411-414 ◽  
pp. 2795-2804
Author(s):  
Jun Feng Wang

Abstract. The key of Open University construction is the teachers’ team building, and the teachers’ professional development is the most important part. Open University teachers’ professional development has not fit for our teaching requirements any more. The rapid development of information society put forward some severe challenges to Open University teachers’ professional development. Under the view of philosophy of technology, fit for the request of the new situation, It must have some progress on Open University teachers’ professional development: first, to improve the professional academic level; second, to improve the teaching skills; third, to improve the information technology. Those three parts constitute connotation of professional distance education teachers. In the deep analysis the difference between Open University teachers’ professional development and the reality, base on this reason, they offered a good plan, which we hopefully can enhance, the Open University teachers’ professional level, and also can improve the distance education quality.


2020 ◽  
Vol 16 (3) ◽  
pp. 18-21
Author(s):  
Jakob Harnesk ◽  
Marie-Louise Eriksson

During March 2020, all Swedish universities moved their teaching to an online environment due to the Covid-19 outbreak. Karlstad University Library in Sweden made a number of changes in order to reduce the spread of infection while at the same time maintaining a high level of library services to its users. Opening hours were drastically reduced. All study spaces were closed. Most of the staff were working from home. A new virtual reference desk via Zoom was launched to increase the library office hours. Since things happened fast, the internal staff training was done while at the same time providing the new reference service to the users. Some initial mistakes were made but in general, this ‘learn-as-you-go method’ worked surprisingly well.


2019 ◽  
Vol 8 (1) ◽  
pp. 226
Author(s):  
Luqyana Nada Masar ◽  
Marlini Marlini

Abstract This paper discusses "Making Video Service Guide in Padang State University Library in the form of Motion Graphic". This paper is to introduce the services of the Padang State University Library to users. Describe the making of a video library service in Padang State University library in the form of motion graphics. The research method used in the discussion of this paper is descriptive. Descriptive method seeks to make a description, discuss systematically, factual and accurate about facts, facts, traits and relationships between phenomena investigated by observation and interview. In the first discussion chapter, the user needs to make a library service video at Padang State University in the form of motion graphics that are designed and implemented for users, specifically for students and Padang State University. In its use, users are expected to get information about services in the Padang State University Library. Second, start making video library services in Padang State University Library as follows: (1) concept or concept, (2) design or drawing, (3) material collection or material collection, (4) Assembly or collection, (5) testing or test, (6) distribution or distribution. Third, the trial results of the Padang State University library video products in the form of motion graphics conducted to the Head of the Padang State University Library gave a pretty good response to provide information to the users and also gave a response given by the librarian from the State University of Padang. Results of product trials to users so know the hours of operation of the library and also the use of existing services at the Padang State University Library.Keywords: service, library, motion graphic


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