scholarly journals A MODEL OF EMOTIONAL INTELLIGENCE AND CONFLICT MANAGEMENT STRATEGIES: A STUDY IN SEVEN COUNTRIES

2002 ◽  
Vol 10 (4) ◽  
pp. 302-326 ◽  
Author(s):  
M. Afzalur Rahim ◽  
Clement Psenicka ◽  
Panagiotis Polychroniou ◽  
Jing‐Hua Zhao ◽  
Chun‐Sheng Yu ◽  
...  
Keyword(s):  
Emotional Intelligence ◽  
Conflict Management ◽  
Management Strategies

Emotional intelligence, conflict management styles, and innovation performance

2015 ◽  
Vol 26 (4) ◽  
pp. 450-478 ◽  
Author(s):  
Su Juan Zhang ◽  
Yong Qiang Chen ◽  
Hui Sun
Keyword(s):  
Emotional Intelligence ◽  
Conflict Management ◽  
Construction Industry ◽  
Management Strategies ◽  
Innovation Performance ◽  
Mediating Effect ◽  
Management Styles ◽  
Conflict Management Styles ◽  
Content Type ◽  
The Relationship

Purpose – This paper aims to investigate the relationship among emotional intelligence (EI), conflict management styles (CMSs) and innovation performance, and test the mediating effects of various types of CMSs. Innovation is playing a more and more critical role in the survival and development of companies. EI is assumed to be an antecedent of employees’ innovation performance. Conflict is an inevitable phenomenon in organizations, and different CMSs have different impacts on individual performance. Design/methodology/approach – Research data were obtained from 159 employees in the construction industry in China. SPSS 19.0 was used to test and verify the hypotheses concerning the relationship among EI, CMSs and innovation performance. The authors also conducted a 500-times bootstrapping to verify the mediating roles of different CMSs. Findings – Results indicate that EI is positively and significantly associated with integrating, compromising and dominating styles, as well as innovation performance in the construction industry. In addition, the integrating style has a significantly positive relationship with innovation performance. This research also confirms the mediating effect of integrating style on the relationship between EI and innovation performance. Practical implications – The authors recommend that managers, especially in the construction industry, who are willing to maintain high levels of innovation performance of employees can provide EI training programs. In addition, to improve innovation performance, companies should provide employees with appropriate training emphasizing the importance of conflict management strategies, especially the integrating style. Originality/value – Limited research has focused on the antecedents of conflict management strategies or the relationship between EI and innovation performance. A framework integrating EI, CMSs and innovation performance is put forward and empirical evidence of the relationship between EI and employees’ innovation performance is provided. This research helps to have a better understanding of the relationship between EI and innovation performance by introducing the integrating style as a mediating variable.

The relationship between emotional intelligence and conflict management in healthcare systems: a case study in Iran

2021 ◽  
Vol 27 (10) ◽  
pp. 1-7
Author(s):  
Mohammad Ranjbar ◽  
Sajjad Bahariniya
Keyword(s):  
Emotional Intelligence ◽  
Conflict Management ◽  
Self Regulation ◽  
Management Strategies ◽  
Negative Relationship ◽  
Self Awareness ◽  
Healthcare Settings ◽  
Significant Negative Relationship ◽  
The Social ◽  
The Relationship

Background/Aims Both emotional intelligence and conflict resolution are believed to be crucial to organisational leadership, particularly in healthcare settings. This study investigated the relationship between emotional intelligence and conflict management. Methods This descriptive-analytical study was conducted with 194 staff in Yazd, Iran, in 2018. Two standard questionnaires were used for data collection and data analysis was performed using the Statistical Package for the Social Sciences, version 21. Results There was a significant negative relationship (r-0.438) between emotional intelligence and conflict management as a whole, and between all the sub-dimensions of emotional intelligence (self-awareness, self-regulation, social consciousness and relationship management) and conflict management. Conclusions Research on the relationship between emotional intelligence and conflict management is divided, but this study suggests that high emotional intelligence does not always indicate that an individual will use conflict management strategies. More research is needed in this area, particularly in the context of healthcare settings.

How Democracies Keep the Peace: Contextual Factors that Influence Conflict Management Strategies

2010 ◽  
Vol 6 (4) ◽  
pp. 373-398 ◽  
Author(s):  
Glynn Ellis ◽  
Sara McLaughlin Mitchell ◽  
Brandon C. Prins
Keyword(s):  
Conflict Management ◽  
Contextual Factors ◽  
Management Strategies
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