UPS Supply Chain Solutions

2017 ◽  
pp. 1-19
Author(s):  
Robert D. Dewar ◽  
Hayagreeva Rao ◽  
Jeff Schumacher
Keyword(s):  
Organizational Culture ◽  
Supply Chain ◽  
Information Systems ◽  
Target Market ◽  
Market Segments ◽  
Acquisition Integration ◽  
New Business ◽  
Personnel Policies ◽  
Information Systems Personnel

Describes how UPS created UPS Supply Chain Solutions, an entirely new business, with carefully selected target market segments for which unique and extensive value offerings were designed. To build this business UPS made numerous acquisitions and successfully resolved post-acquisition integration challenges in compensation, information systems, personnel policies, and organizational culture.

The effect of people on the supply chain world: Some overlooked issues

2005 ◽  
Vol 24 (3) ◽  
pp. 197-208
Author(s):  
Matthew W. McCarter ◽  
Stanley E. Fawcett ◽  
Gregory M. Magnan
Keyword(s):  
Information Technology ◽  
Organizational Culture ◽  
Supply Chain ◽  
Technology Integration ◽  
Education And Training ◽  
Educational Programs ◽  
Supply Chain Integration ◽  
Supply Chain Collaboration ◽  
And Training

Some scholars have been so blunt as to claim that information technology is the answer to all the problems facing supply chain managers. We posit that, although information technology integration is necessary for a supply chain to succeed, people are also crucial. We further propose that managers must take into consideration organizational culture and the education and training of employees to facilitate supply chain collaboration and success. We interviewed 51 senior-level supply chain managers across five channel positions. Findings support our position that management of people is crucial to supply chain integration, and that integration is improved through an accommodating organizational culture and training and educational programs. Also from our findings, we supply a prescription for building the supply chain cross-functional manager.

Self-reference bias in students' and managers' selection of target market segments

2017 ◽  
Vol 15 (1) ◽  
pp. 39-48
Author(s):  
Luke Greenacre ◽  
Victoria Jaeger ◽  
James Martin ◽  
Sarah Patrick ◽  
Yolanda Nguyen ◽  
...  
Keyword(s):  
Target Market ◽  
Market Segments ◽  
Reference Bias ◽  
Self Reference ◽  
Selection Of

Organizational Culture and Knowledge Management

2002 ◽  
Vol 01 (01) ◽  
pp. 57-63 ◽  
Author(s):  
Thou Tin Lim
Keyword(s):  
Organizational Culture ◽  
Knowledge Management ◽  
Cultural Context ◽  
Management Practices ◽  
Cultural Leadership ◽  
Management Processes ◽  
New Business ◽  
Knowledge Management Practices ◽  
The Impact ◽  
Knowledge Management Processes

As organizations in Singpore respond to the pressures of globalization, the adoption of knowledge management practices becomes more prevalent. In a hurry to implement this new business paradigm, organizations may have overlooked the influence of the cultural context which is commonly considered one of the pillars of knowledge management in a western-oriented organization. This paper examines what was overlooked by Singapore organizations while moving towards knowledge management. Specifically, it studies the impact of organizational culture on knowledge management processes. A review of literature shows that there is a relationship between cultural factors and knowledge management processes. This relationship is reflected in a research model that helps to answer research questions and to formulate hypotheses for testing. The result indicates that knowledge management should consider not just the technological aspects of implementation but also the cultural, leadership and contextual aspects of an organization.

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