Revenue Management in India: The Pioneering Story of Implementation in Taj Group of Hotels in India

Author(s):  
Goutam Dutta

This is the first implementation of Revenue Management System in a major international hotel chain in India. The case describes the history of development, corporate story of overdrive for profit, system integration issues. It describes two components of a revenue management system, forecasting and optimization. It also raises several questions that need to be addressed before implementing a RMS.

2010 ◽  
Vol 63 (5) ◽  
pp. 519-527 ◽  
Author(s):  
José Guadix ◽  
Pablo Cortés ◽  
Luis Onieva ◽  
Jesús Muñuzuri

2010 ◽  
Vol 9 (4) ◽  
pp. 300-312 ◽  
Author(s):  
Kalyan Talluri ◽  
Fernando Castejon ◽  
Begoña Codina ◽  
Juan Magaz

2019 ◽  
Vol 49 (1) ◽  
pp. 40-51 ◽  
Author(s):  
Julien Guillen ◽  
Pierre Ruiz ◽  
Umberto Dellepiane ◽  
Ludovica Maccarrone ◽  
Raffaele Maccioni ◽  
...  

2020 ◽  
Vol 4 (35) ◽  
pp. 9-15
Author(s):  
A. V. Svishchev ◽  
M. A. Godkov ◽  
N. V. Borovkova ◽  
A. S. Mironov ◽  
I. N. Ponomaryov ◽  
...  

The review considers the evolutionary process of development of the world economy, which implies the need and inevitability of the implementation of quality management system in all areas of production and services, in particular health care to improve the efficiency and quality of care and increase patient satisfaction in the quality and volume of services received.


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