The Effects of Medical Music Therapy on Patient Satisfaction: As Measured by the Press Ganey Inpatient Survey

2011 ◽  
Vol 29 (2) ◽  
pp. 149-156 ◽  
Author(s):  
O. S. Yinger ◽  
J. M. Standley
Keyword(s):  
Patient Satisfaction ◽  
Music Therapy ◽  
The Press ◽  
Medical Music Therapy

The Dimension of the Press Ganey Survey Most Important in Evaluating Patient Satisfaction in the Academic Outpatient Orthopedic Surgery Setting

Orthopedics ◽  
2019 ◽  
Vol 42 (4) ◽  
pp. 198-204 ◽  
Author(s):  
J. Riley Martinez ◽  
Paul A. Nakonezny ◽  
Miles Batty ◽  
Joel Wells
Keyword(s):  
Patient Satisfaction ◽  
Orthopedic Surgery ◽  
The Press

The Impact of Medical Scribes on Patient Satisfaction in an Academic Otolaryngology Clinic

2019 ◽  
Vol 129 (3) ◽  
pp. 238-244 ◽  
Author(s):  
Katherine R. Keefe ◽  
Jessica R. Levi ◽  
Christopher D. Brook
Keyword(s):  
Patient Satisfaction ◽  
Wait Times ◽  
Exact Test ◽  
Significant Difference ◽  
The Press ◽  
Patient Responses ◽  
Student’S T ◽  
Survey Responses ◽  
Medical Scribes ◽  
The Impact

Objectives: Evidence shows that scribes can improve provider efficiency and satisfaction in several settings, but is mixed on whether scribes improve patient satisfaction. We studied whether scribes improved patient satisfaction in an academic otolaryngology clinic. Methods: The authors performed a retrospective review of patient responses to the Press Ganey survey between 12/2016 and 12/2017. Their responses about satisfaction with the provider and wait times were examined. Three providers worked with scribes during this year; each spent six months with a scribe and six without. The authors compared survey responses from periods with and without scribes using the Fischer exact test. Average overall provider ratings were compared using the Student’s t-test. Results: A total of 87 patients filled out Press Ganey surveys for the 3 providers over the year: 54 for visits without scribes, and 33 for visits with scribes. Fischer exact analysis demonstrated no significant difference in satisfaction with providers and wait times for both individual providers and all providers combined (all P > .05). There was also no difference in patients’ likelihood of recommending the provider’s office ( P = .91). Overall provider rating (0-10 scale) was high without scribes (9.48 ± 1.06) and was unchanged by the presence of scribes (9.53 ± 0.8) ( P = .97). Conclusion: Patient satisfaction with wait times and providers was high overall and was not affected by the presence of a medical scribe.

Applications of Clinical Improvisation and Aesthetic Music Therapy in Medical Settings: An Analysis of Debussy’s ‘L’isle joyeuse’

2014 ◽  
Vol 6 (2) ◽  
pp. 61
Author(s):  
Colin Andrew Lee ◽  
Amy Clements-Cortés
Keyword(s):  
Clinical Outcome ◽  
Music Therapy ◽  
Clinical Outcomes ◽  
Changing Environment ◽  
Music Therapists ◽  
Medical Settings ◽  
Clinical Improvisation ◽  
Medical Music Therapy ◽  
Musical Process

The application and use of clinical improvisation is an important technique in medical music therapy. Through the analysis of Debussy’s ‘L’isle joyeuse’ this study aims to provide the beginnings of a new way of working within a music-centered philosophy for music therapists in medical settings. The piece is divided into eight sub-sections, offering practical suggestions for how the music can be adapted and used for specific clinical outcomes. Each analysis may be used separately to create smaller improvisations or collectively in varying combinations, to create larger improvisations. Throughout the study connections are made between musical process and clinical outcome. Due to the transparent and ever-changing environment of patient’s experiences in hospital settings, the potential for the free-flowing form of improvisation is emphasized as an important clinical technique. This paper offers a contemporary and musically scientific view of clinical improvisation in medical settings.

scholarly journals Evaluating the Impact of Social Deprivation on Press Ganey® Outpatient Medical Practice Survey Scores

2020 ◽  
Author(s):  
Andrew R Stephens ◽  
Jared W Potter ◽  
Andrew R Tyser ◽  
Nikolas H Kazmers
Keyword(s):  
Health Care ◽  
Patient Satisfaction ◽  
Medical Practice ◽  
Social Deprivation ◽  
Independent Predictor ◽  
Univariate Analysis ◽  
Area Deprivation ◽  
Practice Survey ◽  
The Press ◽  
The Impact

Abstract Background Social deprivation has been shown to affect access to health care services, and influences outcomes for a variety of physical and psychological conditions. However, the impact on patient satisfaction remains less clear. The objective of this study was to determine if social deprivation is an independent predictor of patient satisfaction, as measured by the Press Ganey® Outpatient Medical Practice Survey (PGOMPS). Methods We retrospectively reviewed unique new adult patient (≥18 years of age) seen at a tertiary academic hospital and rural/urban outreach hospitals/clinics between January 2014 and December 2017. Satisfaction was defined a priori as achieving a score above the 33 rd percentile. The 2015 Area Deprivation Index (ADI) was used to determine social deprivation (lower score signifies less social deprivation). Univariate and multivariable binary logistic regression were used to determine the impact of ADI on PGOMPS total and provider sub-scores while controlling for variables previously shown to impact scores (wait time, patient age, sex, race, specialty type, provider type, and insurance status). Results Univariate analysis of PGOMPS total scores revealed a 4% decrease in odds of patient satisfaction per decile increase in ADI (p < 0.001). Patients within the most deprived quartile were significantly less likely to report satisfaction compared to the least deprived quartile (OR 0.79, p < 0.001). Multivariable analysis revealed that the odds of achieving satisfaction decreased 2% for each decile increase in ADI on the Total Score (p < 0.001), independent of other variables previously shown to impact scores. For PGOMPS Provider Sub-Score, univariate analysis showed that patients in the lowest ADI quartile were significantly less likely be satisfied, as compared to the least deprived quartile (OR 0.77; 95% CI 0.70 to 0.86; p < 0.001). A 5% decrease in a patient being satisfied was observed for each decile increase in ADI (OR 0.95; 95% CI 0.94 to 0.96; p < 0.001). Conclusions Social deprivation was an independent predictor of outpatient visit dissatisfaction, as measured by the Press Ganey® Outpatient Medical Practice Survey. These results necessitate consideration when developing health care delivery policies that serve to minimize inequalities between patients of differing socioeconomic groups.

scholarly journals Evaluation of pain and patient satisfaction by music therapy in patients with endoscopy/colonoscopy

2018 ◽  
Vol 29 (5) ◽  
pp. 574-579 ◽  
Author(s):  
Mehrnoosh Bashiri ◽  
◽  
Didem Akcali ◽  
Demet Coskun ◽  
Mehmet Cindoruk ◽  
...  
Keyword(s):  
Patient Satisfaction ◽  
Music Therapy
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