Stakeholder trust in the Queensland CSG industry

2016 ◽  
Vol 56 (1) ◽  
pp. 239 ◽  
Author(s):  
Nicole Gillespie ◽  
Carol J. Bond ◽  
Victoria Downs ◽  
Jonathan Staggs
Keyword(s):  
Coal Seam ◽  
Online Survey ◽  
Regulatory Compliance ◽  
Environmental Concerns ◽  
Coal Seam Gas ◽  
Power Differential ◽  
Stakeholder Groups ◽  
Social Licence To Operate ◽  
Regional Leaders ◽  
The University

Stakeholder trust is pivotal to the social licence to operate and a source of competitive advantage for firms. While managing trust with stakeholders is recognised as a critical management competency and central to delivering coal seam gas (CSG) strategy, to date there has been little examination of stakeholder trust. This research examined the drivers and levels of trust in the CSG companies and industry from the perspective of core CSG stakeholder groups, and identified what stakeholders perceive to be critical for building and maintaining trust in the CSG industry. With the support of four major CSG companies and the University of Queensland (UQ) Centre for Coal Seam Gas, in-depth interviews were conducted with 145 participants representing five stakeholder groups: landholders, community members, regional leaders, regulators, and employees. An online survey was subsequently developed and completed by 561 CSG stakeholders. Analysis of the interview data revealed 11 key drivers of stakeholder trust and distrust. Seven drivers focused on how the CSG companies were perceived to operate in regard to: (1) integrity and transparency, (2) communication and interaction, (3) competence and efficiency, (4) community impact and contribution, (5) coexistence with landholders and the community, and having (6) a shared versus divergent identity, and (7) a positive versus negative comparative reputation. Four drivers focused on the broader CSG industry: (8) environmental concerns, (9) governance and regulation, (10) uncertainty and unpredictability of the industry, and (11) the power differential between CSG companies and stakeholders. Analysis of the survey data revealed significant differences between stakeholder groups in the level and drivers of trust. On average, CSG employees reported high trust, regulators, community and regional leaders reported moderate trust, and landholders reported low trust. In contrast to a minority of employees, the majority of external stakeholders reported concerns over the environmental impacts of CSG and the effectiveness of governance and regulation, and perceived the industry to be unpredictable and too focused on the short term. Stakeholder recommendations for enhancing trust and strategies for establishing a more resilient and trustworthy industry reputation are identified. Priority areas include: (1) building trust with landholders, (2) increasing the transparency with which companies share information, plans and regulatory compliance, (3) improving the effectiveness of CSG governance and regulation, and (4) addressing environmental concerns.

Can a social licence to operate be regained once lost? A case study of the New South Wales coal seam gas industry

2017 ◽  
Vol 57 (2) ◽  
pp. 549 ◽  
Author(s):  
David Snashall ◽  
Sabrina Genter
Keyword(s):  
Coal Seam ◽  
New South ◽  
New South Wales ◽  
Procedural Fairness ◽  
Coal Seam Gas ◽  
Gas Industry ◽  
South Wales ◽  
Licence To Operate ◽  
Social Licence To Operate

The coal seam gas (CSG) industry in New South Wales (NSW) has reached a stalemate, despite a growing demand for domestic gas. The present paper suggests that a key reason for this is the industry’s loss of its social licence to operate, which resulted from a loss in trust and a lack of perceived procedural fairness.

Coal seam gas production: the operational and maintenance challenges

2010 ◽  
Vol 50 (2) ◽  
pp. 720
Author(s):  
Zeffrey Lucas
Keyword(s):  
Coal Seam ◽  
Operating Cost ◽  
The United States ◽  
Regulatory Compliance ◽  
Gas Production ◽  
Maintenance Management ◽  
Coal Seam Gas ◽  
Field Development ◽  
Start Up ◽  
Operations And Maintenance

Compared to conventional gas, coal seam gas (CSG) production introduces additional complexities in operation due to the remoteness, number and distribution of the producing wells, the quantity of associated water and the variability in characteristics of each well. The potential irregularity in gas production is further highlighted when integrating with relatively steady state downstream facilities such as LNG production and power generation. Margins are particularly sensitive to operating cost because of the remoteness and distributed nature of the producing assets. Cost effective and reliable production of gas to the flow tolerances needed downstream requires that operations management, ongoing field development, asset maintenance and regulatory compliance be systematic and highly integrated. Experience shows that for operations reliant on distributed and remote assets, including CSG, that the ratio of predictive/preventive to corrective maintenance correlates directly to surety of gas production, with little margin to compensate for less than required reliability or low maintenance productivity. For CSG production it is difficult to avoid significant lost production as a consequence of higher levels of unplanned asset downtime. The remoteness, number of assets and operating cost constraints simply makes it difficult to overcompensate for lower reliability. Corrective actions are significantly more expensive when compared with centrally located assets because of the heightened pressure to correct in the shortest possible time. Further, deterioration of the maintenance regime compounds the effect as the emerging backlog of critical issues reduces the ability of crews to keep up with the preventative maintenance programme. Achieving a reliable outcome in CSG operations is therefore more reliant on a robust operations and maintenance management arrangement that also effectively incorporates the ongoing discrete activities of drilling, well completions, start-up and abandonment. To achieve these outcomes operators must ensure: the early development of maintenance philosophies, systems and processes during the project phase that consider the frequency of field variations for life of asset; a well planned system start up, commissioning and transition into first production; and, a constant focus on efficient deployment of resources, fit for purpose reliability and maintenance routines, logistics support and sparing plans, use of appropriate remote monitoring technologies and an incorporated regulatory compliance management plan. In its presentation PSN will demonstrate, through case study examples from its operations supporting coal seam gas and gas production assets in the United States and distributed and remote assets for the Western Australian Water Corporation, the challenges and management focal points critical to effective CSG production. The case studies will demonstrate the benefits achieved by PSN’s operations and maintenance management approach in the following areas: operations and maintenance readiness; distributed asset management; managing field development and modifications; implementing high performance maintenance; environmental monitoring and compliance; resource utilisation models; and, workforce training and development

scholarly journals Mentors' experiences in an osteopathic medical student research program

2021 ◽  
Vol 0 (0) ◽  
Author(s):  
Tyler Hamby ◽  
W. Paul Bowman ◽  
Don P. Wilson ◽  
Riyaz Basha
Keyword(s):  
Medical Students ◽  
Research Program ◽  
Online Survey ◽  
Medical Schools ◽  
Systematic Instruction ◽  
Medical Student Research ◽  
Research Programs ◽  
Student Mentor ◽  
The University

Abstract Context Medical students, especially at osteopathic medical schools, have limited research exposure. Systematic instruction in research, supervised by qualified mentors, could motivate osteopathic medical students to pursue research in their careers, thereby increasing the number of future clinician-scientists. Recruiting and retaining suitable research mentors are crucial to sustaining such programs, but this task is also particularly challenging for osteopathic medical schools. Objectives To assess mentors' experiences in a voluntary student-mentor medical research program. Methods An online survey was sent to 76 university- or hospital-based participants who previously mentored 219 medical students between 2014 and 2019. The questionnaire consisted of 13 items with responses in checklist, five-point Likert scale, and categorical multiple-choice formats, assessing motivation for participation, satisfaction with the program, and interest in future participation. Data were analyzed descriptively, and responses from mentors at the university and hospital were compared using univariate logistic and ordinal regression analyses. Results Among 70 (92.1%) mentors who responded to the survey, 61 (87.1%) reported being motivated by a desire to help medical students learn research. Forty-nine (70.0%) mentors indicated that furthering their own research productivity was a motivation, and hospital-based mentors were statistically significantly more likely to endorse this source of motivation (OR=2.02; 95% CI=1.18–3.45; p=0.01). Most respondents were satisfied with the quality of the students' work (59 [84.3%]) and with the program (59 [85.5%]). However, 46 (65.7%) suggested the program could be enhanced by requiring medical students to be physically present in the clinic or laboratory for a minimum amount of time. Importantly, most (58 [84.1%]) mentors reported that they would be interested in participating in future mentored research programs. Conclusions Mentors were motivated to participate in the voluntary research program for both altruistic and professional reasons. Since most mentors reported being satisfied with the program, it is likely they would participate in future mentored research programs. Our results suggest that mentors viewed this voluntary research program as mutually beneficial.

scholarly journals A Better Learning Community: Mixed-Methods Reveal Medical Student Preferences with Implications for Learning Community Design and Implementation

2021 ◽  
Vol 8 ◽  
pp. 238212052110148
Author(s):  
Jasna Vuk ◽  
Steven McKee ◽  
Sara Tariq ◽  
Priya Mendiratta
Keyword(s):  
Mixed Methods ◽  
Learning Community ◽  
Online Survey ◽  
Free Form ◽  
University Of Arkansas ◽  
Medical Sciences ◽  
Face To Face ◽  
Personal Support ◽  
School Learning ◽  
The University

Background: Medical school learning communities benefit students. The College of Medicine (COM) at the University of Arkansas for Medical Sciences (UAMS) provides medical students with academic, professional, and personal support through a learning community (LC) made of 7 academic houses. Objectives: To evaluate the effectiveness of the academic house model at UAMS utilizing a mixed-methods survey. The aims were to: (1) assess student experience and satisfaction with academic houses, (2) describe the realms of advising and guidance, and (3) identify areas for improvement. Method: An online survey was assigned to 723 COM students (all students enrolled, first through fourth years) at UAMS in March 2019. The survey was comprised of 25 items (10 multiple-choice, 8 on the Likert scale, and 7 open-ended questions). Data was depicted using frequency and percentages and/or thematic review of free-form responses. Results: The survey response rate was 31% (227 students). The majority of students responding (132, 58.1%) attended 2 or more face-to-face meetings with the faculty advisor within the preceding year. However, 27 (11.9%) students did not have any meetings. Approximately two-thirds of the respondents were satisfied or very satisfied with the guidance and direction provided by their advisors [very satisfied (n = 83; 36.6%); satisfied (n = 77; 33.9%)]. Themes that emerged from student generated areas for improvement include time constraints, advisor/advisee interest mismatch, and perceived inadequacy of advising content/connections. Conclusions: This study confirms the effectiveness of the LC model for advising and mentoring in the COM at UAMS. Uniquely, this study identifies not only learners’ satisfaction with their LC but also highlights areas for improvement which are widely generalizable and important to consider for institutions with or planning to start an LC.

Informal and Nonformal Adult Learning in the Coal Seam Gas Protests: Mobilizing Practices and Building an Environmental Justice Movement for Change

2021 ◽  
pp. 074171362110053
Author(s):  
Tracey Ollis
Keyword(s):  
Adult Learning ◽  
Coal Seam ◽  
Environmental Justice ◽  
Water Supply ◽  
Case Study Research ◽  
Coal Seam Gas ◽  
The Public ◽  
Theory Of Practice ◽  
The Earth

This case study research examines informal adult learning in the Lock the Gate Alliance, a campaign against mining for coal seam gas in Central Gippsland, Australia. In the field of the campaign, circumstantial activists learn to think critically about the environment, they learn informally and incidentally, through socialization with experienced activists from and through nonformal workshops provided by the Environmental Nongovernment Organization Friends of the Earth. This article uses Bourdieu’s “theory of practice,” to explore the mobilization of activists within the Lock the Gate Alliance field and the practices which generate knowledge and facilitate adult learning. These practices have enabled a diverse movement to educate the public and citizenry about the serious threat fracking poses to the environment, to their land and water supply. The movements successful practices have won a landmark moratorium on fracking for coal seam gas in the State of Victoria.

scholarly journals Knowledge, attitudes and behaviours towards vaccination: a survey of university students in Europe

2020 ◽  
Vol 30 (Supplement_5) ◽  
Author(s):  
A Callegaro ◽  
L Chinenye Ilogu ◽  
O Lugovska ◽  
S Mazzilli ◽  
A Prugnola ◽  
...  
Keyword(s):  
Health Care ◽  
Medical Students ◽  
Health Care Professionals ◽  
Online Survey ◽  
Educational Interventions ◽  
Cross Sectional ◽  
High Level ◽  
Coverage Rates ◽  
The University ◽  
Vaccination Knowledge

Abstract Background Immunisation programs are still facing substantial challenges in achieving target coverage rates. This has been attributed to the growing negative individual vaccination attitudes and behaviours. Most of the current studies assessing vaccination knowledge, attitude and beliefs targets adults. However, young people represent future parents and health care professionals. The objective of this study was to investigate vaccination knowledge attitudes and behaviours among university medical and non-medical students in Europe. Methods We performed a cross-sectional online survey between April and July 2018. The study participants were students attending different faculties at the University of Antwerp, Belgium and the University of Pisa, Italy. We described sample characteristics. The effect of risk factors was tested with univariate and multivariate logistic regressions. Results A total of 2079 participants completed the survey including 873 medical students and 1206 from other faculties. The average of vaccination knowledge, attitudes, and confidence was respectively 5.51 (SD: 1.41), 4.66 (SD: 0.14) and 5.28 (SD: 0.57) on the 6-points scale. Our respondents demonstrated a high level of awareness with respect to their vaccination history. In total, 67.7% (n = 1407) reported to have received at least one vaccine in the previous five years; only 6.0% (n = 35) did not receive any vaccine in the previous 10 years. According to logistic regression analysis Italian students had significantly higher knowledge, attitude and confidence scores than Belgium respondents. Students of medicine scored significantly higher compared to non-medical students. Conclusions In order to reduce the gaps in vaccinations knowledge between non-medical and medical students we should plan educational interventions. In this way the number of future sceptical parents could be decreased. Further studies are required to explain the differences between countries. Key messages Young adults are the parents and the health care professionals of the future, for this reason their vaccination knowledge attitudes and behaviours should be carefully monitored. European non-medical students have lower vaccinations knowledge, attitudes and confidence compared with medical student. In order to fill these gaps, we should plan educational interventions.

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