Examining the relationship between facilities, teaching quality and administration towards student satisfaction

2021 ◽  
Author(s):  
A. F. Arham ◽  
N. S. Norizan ◽  
Z. F. Ahmad ◽  
H. D. Md Isa ◽  
N. N. Kamarulzaman
Keyword(s):  
Student Satisfaction ◽  
Teaching Quality ◽  
The Relationship

scholarly journals The Effect of Lecturers’ Competency on Students’ Satisfaction through Perceived Teaching Quality

2020 ◽  
Author(s):  
Sopiah Suwarni ◽  
Achmad Moerdiono ◽  
Ita Prihatining ◽  
E.M. Sangadji .
Keyword(s):  
Path Analysis ◽  
Student Satisfaction ◽  
Indirect Effect ◽  
Teaching Quality ◽  
Public And Private ◽  
Positive Direct ◽  
The Relationship ◽  
Students Satisfaction ◽  
Significant Direct Effect ◽  
Analyze Data

There have been a number of studies into the effect of lecturer competency on student satisfaction, however the certainty of the relationship between variables is still unclear. The increasing number of students enrolling in universities should be balanced by provision of good-quality teaching to enhance students’ satisfaction. The aim of the study is to examine the effect of lecturers’ competency on students’ satisfaction directly or indirectly through perceived teaching quality. Path analysis are used to analyze data from 180 lecturers and 600 students from 6 public and private universities in East Java, Indonesia. The main findings of the study are firstly that the lecturers’ competency exerts a positive and significant direct effect on perceived teaching quality, secondly that there is a significant positive direct correlation between perceived teaching quality and students’ satisfaction, and thirdly that there is a significant positive indirect effect the between lecturers’ competency and students’ satisfaction through perceived teaching quality. Keywords: lecturers’ competency, perceived teaching quality, students’ satisfaction

scholarly journals The Relationship of Good University Governance and Student Satisfaction

2019 ◽  
Vol 9 (1) ◽  
pp. 1
Author(s):  
Muhsin Muhsin ◽  
S Martono ◽  
Ahmad Nurkhin ◽  
Hengky Pramusinto ◽  
Nely Afsari ◽  
...  
Keyword(s):  
Student Satisfaction ◽  
Random Sampling ◽  
Teaching Quality ◽  
University Governance ◽  
State University ◽  
Relationship Of ◽  
The Relationship

The purpose of this paper is to examine the relationship of good university governance, teaching quality of lecturers and student satisfaction. It also aims to examine the effect of learning facilities on good university governance and student satisfaction. 361 students of the Faculty of Economics, Semarang State University, were involved in this study using proportionate random sampling. Then, to gather the data, a questionnaire was distributed, and the data were analyzed by applying SEM-PLS. The results showed that good university governance, teaching quality of lecturers, and learning facilities had a positive and significant effect on student satisfaction. The teaching quality of lecturers is proven to be influenced by good university governance. In addition, learning facilities also have a significant effect on good university governance.

The Relationship Between Perceived College Student Satisfaction and Goal-Directedness

1979 ◽  
Vol 11 (4) ◽  
pp. 225-229 ◽  
Author(s):  
Julie Jenks ◽  
Jonathan Kahane ◽  
Virginia Bobinski ◽  
Tina Piermarini
Keyword(s):  
College Student ◽  
Student Satisfaction ◽  
College Student Satisfaction ◽  
Goal Directedness ◽  
The Relationship

scholarly journals Assessing the relationship among service quality, student satisfaction and loyalty: the NIGERIAN higher education experience

Heliyon ◽  
2021 ◽  
pp. e07590
Author(s):  
Taiye T. Borishade ◽  
Olaleke O. Ogunnaike ◽  
Odunayo Salau ◽  
Bolanle D. Motilewa ◽  
Joy I. Dirisu
Keyword(s):  
Higher Education ◽  
Service Quality ◽  
Student Satisfaction ◽  
Education Experience ◽  
The Relationship

Quality of learning experience, student satisfaction and perceived overall experience in the COVID-19 context

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Venugopal Prabhakar Gantasala ◽  
Swapna Bhargavi Gantasala ◽  
Tareq Na'el Al Tawil ◽  
Prerana Prasad
Keyword(s):  
Higher Education ◽  
Student Satisfaction ◽  
Online Courses ◽  
Learning Experience ◽  
Decision Makers ◽  
Undergraduate Level ◽  
Content Type ◽  
The Relationship ◽  
Medical Programs

PurposeThe intention for this study was to explore any relationship that might exist between quality of learning experience (QLE), the second construct student satisfaction (SS) and the third construct perceived overall experience (POE) among undergraduate students within the higher education context. This study also attempts to explain the path direction between QLE, SS and POE.Design/methodology/approachThe researchers utilized structural equation modeling to analyze the variables considered for this study – QLE, SS and POE and for hypotheses testing. Respondents for this study were medical students' coordinators of the undergraduate level of medical colleges in the 28 states of India. Data collected for the study were possible by utilizing a questionnaire that was emailed to these student coordinators. The emailing effort returned 198 (n) filled questionnaires (complete) representing 198 institutions offering undergraduate-level medical programs out of a total of 542 institutions that offer undergraduate medical programs.FindingsFindings from this study confirm the relationship between QLE with SS, and PLE. Interestingly, the findings established a significant relationship between SS and POE.Practical implicationsDecision-makers and administrators of higher education institutions (HEIs) can utilize the findings from this study to focus on strengthening important elements of QLE in ways that positively impact SS and POE of students taking online courses and program offerings. The study reiterates the importance of course content, course structure, lecture-delivery quality, instructor mentoring and student-instructor interactions on SS and POE. The role of SS in reinforcing confirmation, perceived usefulness, perceived openness of the online courses and the perceived reputation was established. This relationship is key to administrators while they focus on improving SS and building on the institutions' reputation in addition to their efforts to support marketing and enrollments during the pandemic.Originality/valueResearchers in the past have examined the relationships between QLE and another construct of this study – SS. Past research has also examined the relationship between QLE and POE. However, there is not enough research exploring the relationship between SS and POE. This study establishes the relationship between SS and POE that benefits decision-makers in higher education.

scholarly journals PISA 2012 mathematics literacy in Serbia: A multilevel analysis of students and schools

Psihologija ◽  
2018 ◽  
Vol 51 (4) ◽  
pp. 413-432 ◽  
Author(s):  
Ljiljana Lazarevic ◽  
Ana Orlic
Keyword(s):  
Mathematics Anxiety ◽  
Teaching Quality ◽  
Mathematics Performance ◽  
Math Performance ◽  
School Level ◽  
Direct Effects ◽  
Pisa 2012 ◽  
Mathematics Literacy ◽  
Multi Level ◽  
The Relationship

In PISA 2012 cycle, the focus was on the mathematics literacy. Data collected in PISA survey in Serbia on 4684 respondents show that students on average have significantly lower performance compared to average OECD performance. The aim of the study was to explore student (variables at the first level) and school level predictors (variables at the second level) of the PISA mathematics literacy using multi-level modelling. The most important finding is that student and school level variables are explaining variability in PISA mathematics performance almost equally. Results show that on the student level, significant predictors are gender, noncognitive characteristics (mathematics anxiety, mathematics self-efficacy, mathematics self-concept, openness for problem-solving), student perceived teaching quality and studying habits. Results also indicate that several school-level variables have direct effects on the PISA math performance and that several school-level variables moderate the relationship between student characteristics and PISA performance.

scholarly journals Effectiveness Of Relationship Marketing Tactics In A University Setting

2012 ◽  
Vol 10 (1) ◽  
pp. 29 ◽  
Author(s):  
Philip J. Trocchia ◽  
R. Zachary Finney ◽  
Treena Gillespie Finney
Keyword(s):  
Student Satisfaction ◽  
Student Perception ◽  
Relationship Building ◽  
Marketing Tactics ◽  
Enduring Involvement ◽  
Tangible Rewards ◽  
Sense Of Entitlement ◽  
Positive Correlations ◽  
The Relationship ◽  
University Setting

We test the correlation between student perception of three university relationship-building tactics - commercial friendships, preferential treatment, and tangible rewards - with university student satisfaction. We also test whether two student characteristics - enduring involvement with education and sense of entitlement - have a moderating effect on the aforementioned relationship between university relationship-building behaviors and student satisfaction. Results revealed positive correlations between perceived relationship tactics and overall satisfaction. Correlations between the relationship-building behaviors and satisfaction were also greater among high-involvement students than among their lesser-involved cohorts. Students who felt a sense of entitlement were more likely to believe that they were recipients of relationship-building behaviors, but they didnt always appreciate them more than students who felt less entitled.

scholarly journals Engaging students

2020 ◽  
Author(s):  
Anita Kéri
Keyword(s):  
Higher Education ◽  
Student Satisfaction ◽  
Student Involvement ◽  
Consumer Satisfaction ◽  
Higher Education Institutions ◽  
Critical Role ◽  
Teaching Quality ◽  
Teaching Methodology ◽  
Teaching Methodologies ◽  
Wide Range

Consumer satisfaction has long been a question of great interest in a wide range of fields. Existing research recognizes the critical role played by student satisfaction in higher education. It has been noted that students have changing and variable needs. A considerable amount of literature has been published on the fact that higher education institutions have to react promptly and satisfy students’ needs in order to keep their students and rankings. As student satisfaction is highly dependent on teaching quality, it is essential for higher education institutions to implement new teaching methodologies. Therefore, the aim of this paper is to analyze the concept of a teaching methodology, namely co-creation, and to examine its applicability in the field of economics. With the methodology of co-creation, teachers are able to involve students into the creation of curriculum, which might enhance student involvement and increase student satisfaction.

Student questionnaire as assessment of quality monitoring of e-learning in medical education

2021 ◽  
Vol 43 (3-4) ◽  
pp. 23-26
Author(s):  
I. M. Skrypnyk ◽  
◽  
N. P. Prykhodko ◽  
G. S. Maslova ◽  
O. A. Shaposhnyk ◽  
...  
Keyword(s):  
Internal Medicine ◽  
Student Satisfaction ◽  
Online Survey ◽  
Teaching Quality ◽  
Average Score ◽  
Point System ◽  
Student Questionnaire ◽  
E Learning ◽  
Teacher Mentor ◽  
Medical University

The aim of the work is a comprehensive assessment of the teaching quality at the Department of Internal Medicine №1 of the Poltava State Medical University. The assessment of monitoring was an anonymous online survey of VI year education medical students that was trained at the modules “Current practice of internal medicine” and “Emergency conditions in the clinic of Internal Medicine” in the context of the COVID-19 pandemic. It was shown that, despite the greatest difficulty of the “Cardiology” and “Hematology” cycles, the overall assessment of the teaching availability for all cycles was 4,16±0,416 points and the value of any cycle was not lower than 4 (5-point system). Given the conditions of distance learning in connection with the COVID-19 pandemic caused by the coronavirus SARS-CoV-2 the average score of student satisfaction with the skills acquired was 3.59 ± 0.593. Students noted that the most difficult mastering practical skills were on the “Emergency” (16.14%) and “Cardiology” (15.18%) cycles. This indicates that any cases, situational tasks, demonstration videos can’t replace live communication with the patient, under the guidance of a teacher-mentor, work with modern equipment and simulators. These results reflect that students need bedside teaching activities on patients’ experiences with teacher-mentor. A targeted approach to teaching and evaluating the learning process encourages feedback from students to improve the quality of educational services. Thus, the data allow us to analyze the effectiveness of distance educational quality using anonymous questionnaires, to get feedback and respond to the identified shortcomings.

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