Product development and design with a combination of design for manufacturing or assembly and quality function deployment: A literature review

2020 ◽  
Author(s):  
Rosnani Ginting ◽  
Aulia Ishak ◽  
Alfin Fauzi Malik
Keyword(s):  
Literature Review ◽  
Product Development ◽  
Quality Function Deployment ◽  
Design For Manufacturing ◽  
Quality Function

scholarly journals Fuzzy Quality Function Deployment: An Analytical Literature Review

2013 ◽  
Vol 2013 ◽  
pp. 1-11 ◽  
Author(s):  
Mohammad Abdolshah ◽  
Mohsen Moradi
Keyword(s):  
Literature Review ◽  
Product Development ◽  
Quality Function Deployment ◽  
Quantitative Methods ◽  
Phase 1 ◽  
Multicriteria Decision Making ◽  
Product Development Process ◽  
Quality Function ◽  
Metaheuristic Methods ◽  
Fuzzy Quality Function Deployment

This paper presents an analytical literature review on fuzzy quality function deployment (FQFD) of papers published between 2000 and 2011. In this review, publications were divided into two main groups. First group included publications which proposed some models to develop FQFD. The second one was related to new applications of FQFD models. Next, publications were analyzed and research gaps and future directions were presented. We reached some conclusions including the following. (i) Most of studies were focused on quantitative methods to accomplish phase 1 of QFD or House of Quality (HoQ). The most employed techniques were multicriteria decision making (MCDM) methods. (ii) Although main purpose of using QFD was product development, other factors such as risk and competiveness analysis should be considered in product development process. (iii) A promising approach is using of metaheuristic methods for solving complicated problems of FQFD. (iv) There are a few studies on completing all phases of FQFD.

MANAJEMEN KUALITAS JASA PERAWATAN MOTOR DENGAN METODE SERVQUAL, QUALITY FUNCTION DEPLOYMENT DAN MODEL KANO

2017 ◽  
Vol 11 (1) ◽  
pp. 61
Author(s):  
Risky Ramadhano ◽  
Anjar Priyono
Keyword(s):  
Literature Review ◽  
Service Quality ◽  
Quality Function Deployment ◽  
Service Performance ◽  
House Of Quality ◽  
Model Quality ◽  
Managerial Implication ◽  
Quality Function ◽  
Kano’S Model ◽  
The Relationship

The objective of this paper is to investigate the attributes of services at a scooter maintenance centreand how to improve the attributes. As many as 40 customers participated in this study to identify theattributes. The instrument was developed through a combination of literature review, interview focusgroup discussion. Unlike many other studies that assume a linear relationship between servicesattributes and customer satisfaction, this study considers the relationship as non-linear. For thisreason, this study does not only use Service Quality (SERVQUAL) Model but also Kano’s Modelwhich was combined with Quality Function Deployment. The analysis demonstrated that there were13 attributes required by customers of which 4, 5 and 4 were categorised as attractive, onedimensional and must-berespectively according to Kano’s Model. Managerial implication and futureresearch recommendation are also presented at the end of the paper.Keywords: Service quality, Kano’s Model, Quality Function Deployment, Service Performance, Voiceof Customer, House of Quality

Quality Function Deployment in Higher Education

2014 ◽  
Vol 5 (1) ◽  
pp. 1-13 ◽  
Author(s):  
Tinu Agrawal ◽  
Jitendra Sharma
Keyword(s):  
Higher Education ◽  
Literature Review ◽  
Service Quality ◽  
Quality Function Deployment ◽  
Quality Measurement ◽  
Service Operations ◽  
Quality Function ◽  
Quality Tool

Quality has always been a key concern for product and service operations. Decades have been spent in research for quality measurement and enhancement techniques. Various models have time and again been proposed by researchers around the globe. Inspite of the constant rigor in the study of this concept, very few tools devised and defined by researchers and academicians have been successfully put to practice. The underlying phenomena in service quality measurement are indeed complex to understand, interpret and measure. Through this paper the authors intend to present the developments of one such quality tool which has the ability to generate creative and novel solutions is Quality Function Deployment (QFD). This paper presents a detailed literature review on the topic and application of QFD in higher education. This literature review is based on publications and web sources.

scholarly journals An Environmental and Operational Analysis of Quality Function Deployment-Based Methods

2020 ◽  
Vol 12 (8) ◽  
pp. 3486 ◽  
Author(s):  
Fabio Neves Puglieri ◽  
Aldo Roberto Ometto ◽  
Rodrigo Salvador ◽  
Murillo Vetroni Barros ◽  
Cassiano Moro Piekarski ◽  
...  
Keyword(s):  
Product Development ◽  
Quality Function Deployment ◽  
Development Process ◽  
Environmental Science ◽  
Product Development Process ◽  
Quality Function ◽  
Design Engineers ◽  
Automotive Company ◽  
Life Cycle Perspective ◽  
Operational Criteria

Ecodesign consists of integrating environmental considerations into the product development process by means of practices that involve the use of methods, techniques, tools, and guidelines. However, many published practices do not incorporate important environmental issues, often resulting in a product development process that is ineffective from an ecodesign standpoint. This paper’s aim is threefold: (i) Identifying environmental and operational criteria and determining weights to these criteria; (ii) assessing and selecting quality function deployment (QFD)-based ecodesign methods using environmental and operational criteria, and (iii) analyzing the practitioners’ perception of the most suitable QFD-based method identified by the second aim. To that end, a comprehensive literature review of ecodesign practices based on QFD and its requirements was carried out, and a survey was conducted with environmental science and product development experts, whose answers enabled the prioritization of the characteristics those practices must meet from environmental and operational standpoints. Thereafter, a workshop was carried out with design engineers from an automotive company in Brazil. This study’s findings indicate that many QFD-based ecodesign methods fail to consider the life cycle perspective, do not assess environmental impacts, and have not been tested before being published. Another finding from industry designers suggests that ecodesign methods should be easy to use and not time-consuming.

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