Quality improvement of woods product using the quality function deployment (QFD) method at PT. X

2020 ◽  
Author(s):  
Rosnani Ginting ◽  
Eka Periana Pane ◽  
Alfin Fauzi Malik
Keyword(s):  
Quality Improvement ◽  
Quality Function Deployment ◽  
Quality Function ◽  
Qfd Method

scholarly journals Service Quality Improvement by Using the Quality Function Deployment (QFD) Method at the Government General Hospital

2019 ◽  
Vol 1363 ◽  
pp. 012095 ◽  
Author(s):  
Abdurrozzaq Hasibuan ◽  
Luthfi Parinduri ◽  
Oris Krianto Sulaiman ◽  
Abdul Rahman Suleman ◽  
Adek Khadijatul Z Harahap ◽  
...  
Keyword(s):  
Quality Improvement ◽  
Service Quality ◽  
General Hospital ◽  
Quality Function Deployment ◽  
Quality Function ◽  
The Government ◽  
Qfd Method

scholarly journals Prioritizing Business Quality Improvement of Fresh Agri-Food SMEs through Open Innovation to Survive the Pandemic: A QFD-Based Model

2021 ◽  
Vol 7 (2) ◽  
pp. 156
Author(s):  
Tutur Wicaksono ◽  
Md Billal Hossain ◽  
Csaba Bálint Illés
Keyword(s):  
Quality Improvement ◽  
Open Innovation ◽  
Quality Function Deployment ◽  
Satisfaction Score ◽  
Customer Requirements ◽  
Quality Function ◽  
Business Requirements ◽  
Qfd Method

It is important that SMEs are able to prioritize business quality by identifying business requirements based on customer requirements. This strategy is able to help SMEs generate innovation in the form of improved business quality activities to meet customer requirements. This approach uses the “quality function deployment (QFD)” method to identify the priority business requirements and improvement actions to generate business quality. As a result, we managed to identify five priority variable business requirements (BReqs) based on seven variable customer requirements (CReqs) with the lowest satisfaction score. We proposed some improvement actions in perspective quality based on five priority business requirements. Moreover, the final quality matrix of business quality improvement priority generally makes it easier for users to read and find out which variables need to be improved. This research also presents a solution so that users can perform business actions effectively and efficiently in allocating their resources.

scholarly journals Quality function deployment: more than a design tool

2019 ◽  
Vol 11 (2) ◽  
pp. 142-166 ◽  
Author(s):  
Nadiye Ozlem Erdil ◽  
Omid M. Arani
Keyword(s):  
Quality Improvement ◽  
Quality Function Deployment ◽  
Design Tool ◽  
Quality Improvements ◽  
Literature Study ◽  
Quality Function ◽  
Content Type ◽  
Study Approach ◽  
Design Activities

Purpose This paper aims to investigate to what extent quality function deployment (QFD) can be used in quality improvement rather than design activities. Design/methodology/approach A framework was developed for implementation of QFD as a quality improvement tool. A case study approach is used to test this framework, and quality issues were analyzed using the framework in a ceramic tile manufacturing company. Findings The results showed considerable improvements in the critical quality characteristics identified and sales rates, demonstrating the potential of QFD to be used in assessing and prioritizing areas of improvement, and converting them into measurable process or product requirements. Research limitations/implications One case study was completed. More studies would be beneficial to support current findings. Practical implications This framework provides structured approach and guidelines for practitioners in adapting QFD for quality improvements in existing products or processes. Originality/value This study proposes a new framework to use QFD in quality improvement activities, expanding its application areas. Moreover, the results of the literature study performed provide a valuable collection of practical QFD implementation examples.

scholarly journals STRATEGI PENINGKATAN KUALITAS PRODUK AYAM GORENG RUMAH MAKAN AYAM GORENG ASLI PRAMBANAN RENON, DENPASAR

2019 ◽  
Vol 7 (1) ◽  
pp. 21
Author(s):  
Pandila Diahtaradipa Ganantrya ◽  
Amna Hartiati ◽  
Cokorda Anom Bayu Sadyasmara
Keyword(s):  
Customer Satisfaction ◽  
Product Quality ◽  
Consumer Satisfaction ◽  
Quality Function Deployment ◽  
Quality Function ◽  
Good Product ◽  
Level Of Importance ◽  
Qfd Method ◽  
Good Product Quality

Consumer satisfaction in a restaurant can be improved through good product quality in accordance with the wishes and needs of consumers. Improving product quality is an important problem for a restaurant because it is beneficial for restaurants and consumers. The purpose of this study are: (1) to know the attributes of fried chicken that are considered important by consumers in the original Prambanan fried chicken restaurant, (2) to measure the level of importance of the quality of fried chicken products, (3) to measure the level of consumer satisfaction with the quality of fried chicken products and (4) knowing the strategy to improve the quality of fried chicken products. This study uses the Quality Function Deployment (QFD) method. The results of this study indicate that there are 11 attributes of product quality that are considered important by consumers with very important criteria. The biggest value of consumer interest is the attribute of fried chicken taste of 3.78. On the value of consumer satisfaction attributes of fried chicken chili variants have the smallest value of 3.08 with the highest IR of 1.30 need to provide and improve the quality of the product on the attributes of the fried chicken chili sauce. Keywords: fried chicken, product quality, customer satisfaction, quality function deployment (QFD)

Development of E-Saving Glass by Malaysia Overview Using Quality Function Deployment Method for Market Transformation

2015 ◽  
Vol 761 ◽  
pp. 594-598
Author(s):  
Syaiful Rizal Hamid ◽  
Boon Cheong Chew ◽  
Muhammad Azfar Abdullah ◽  
Sarah Halim
Keyword(s):  
Quality Function Deployment ◽  
Market Research ◽  
New Product ◽  
Customer Requirements ◽  
Quality Function ◽  
Factors Analysis ◽  
Market Transformation ◽  
Voice Of Customer ◽  
The Voice ◽  
Qfd Method

This paper discusses the development of E-saving glass (ESG) in Malaysia by using quality function deployment (QFD) method for market transformation. This paper focuses on two objectives, i.e., (i) to investigate the suitability of the ESG in Malaysian market for customer satisfaction, product quality and manufacturer competitiveness by using systematic tools of QFD process, and (ii) the implementation of ESG by looking at factors analysis based on QFD method and Malaysian market transformation. The QFD method is utilised by a multidisciplinary team to translate a set of customer requirements (the “voice of customer” (VOC)), market research and technical benchmarking data into an appropriate number of prioritised engineering targets that could be met by a new product design.

scholarly journals Work facility design for VCO operator using integrated quality function deployment and Analytic Hierarchy Process

2018 ◽  
Vol 154 ◽  
pp. 01065
Author(s):  
Sri Indrawati ◽  
Abdullah ‘Azzam ◽  
Wini Wiliyanti
Keyword(s):  
Analytic Hierarchy Process ◽  
Quality Function Deployment ◽  
Entire Body ◽  
Facility Design ◽  
Analytic Hierarchy ◽  
Quality Function ◽  
Assessment Scores ◽  
Rapid Entire Body Assessment ◽  
Hierarchy Process ◽  
Qfd Method

The Musculoskeletal disorder (MSDs) is skeletal muscle disorders that lead to damage in nerves, muscles, joints and cartilages. The damage is caused by muscle tension and degeneration. From the preliminary research in virgin coconut oil (VCO) processing industry, Central Java, Indonesia, there are potential risk of MSDs for workers. The majority of operators complaining on the right thigh (score 37) and left thigh (score 35). In addition, 50% of operators is work with moderate risk (rapid entire body assessment scores 4-7) and 50% others at a high risk level (rapid entire body assessment scores 8-10). Therefore, improvement is needed to prevent MSDs through work facility design using an integrated quality function deployment (QFD) method. In QFD, there is a concept screening phase to select some product design concept. To determine the priority, the QFD method can be integrated with analytic hierarchy process (AHP) method. The research shows that attributes of work facility needed by user are ergonomic, portable, durable and aesthetic. Concept design B have the highest priority score 0,32 and selected as the final work facility design. The technical specification are made from mahogany wood with an attractive design, red colour combination and developed based on user's anthropometry data.

scholarly journals QUALITY FUNCTION DEPLOYMENT (QFD) APPLIED TO THE VARIABLES THAT INFLUENCE QUALITY COSTS IN MECHANIZED FOREST HARVEST OPERATIONS

FLORESTA ◽  
2020 ◽  
Vol 50 (4) ◽  
pp. 1717
Author(s):  
Gustavo Silva Oliveira ◽  
Philipe Ricardo Casemiro Soares ◽  
Jean Alberto Sampietro
Keyword(s):  
Quality Function Deployment ◽  
Success Factors ◽  
Production Quality ◽  
Wood Production ◽  
Forest Harvest ◽  
Quality Function ◽  
Critical Success ◽  
Quality Costs ◽  
A Company ◽  
Qfd Method

Globalization and client demands result in the need for investments for the survival of the companies. Forest harvest represents the highest costs and losses of wood production. Quality function deployment (QFD) is recommended to achieve quality by detecting customer needs. Thus, this study aimed to determine the variables that influence quality costs in the mechanized harvest to reach the quality control of forest activity. The research was developed in a company located in the State of Santa Catarina, Brazil. The variables that influence quality costs in four categories (evaluation, prevention, internal and external flaws) were identified. The QFD method was used to translate the needs of internal and external customers (critical success factors) of mechanized harvesting activities into measurable technical characteristics (variables that influence quality costs), determining the weight for each relationship and, consequently, the balance of the categories, besides the correlations of the variables evaluated as strong, medium, weak, and non-existent. Among the 29 variables identified, 18 consisted of evaluation and prevention, representing the relative weights of 37.17% and 26.49%, respectively, and 11 represented internal and external flaws, with values of 26.57% and 9.73%, respectively. The correlation matrix found 334 correlation of the 406 cells: 195 (58%) strong, 86 (26%) medium, and 53 (16%) weak. In conclusion, the company must improve process quality by investing in evaluation and prevention aimed at reducing non-conformities and expansion of revenues.

scholarly journals Quality Function Deployment for Quality Performance Analysis in Indonesian Automotive Company for Engine Manufacturing

2020 ◽  
Vol 11 (1) ◽  
pp. 11-18
Author(s):  
Choesnul Jaqin ◽  
Ahmad Rozak ◽  
Humiras Hardi Purba
Keyword(s):  
Quality Function Deployment ◽  
Cylinder Block ◽  
Total Productive Maintenance ◽  
Quality Performance ◽  
Quality Function ◽  
Automotive Company ◽  
Class Level ◽  
Plant Maintenance ◽  
World Class ◽  
Qfd Method

The research aimed to improve the quality problem from the previous plant that contributed to the Rate of Quality (RQ) and Overall Equipment Effectiveness (OEE) value in Cylinder Block Machining (CBM). The research was done in one of an automotive company in Indonesia. It had been applying Total Productive Maintenance (TPM) with Kaizen spirit to make continuous improvement even though this company had reached a world-class level on the Japan Institute of Plant Maintenance (JIPM) standard. To express the needs and wants of the current machining plant and improve quality problems from the previous process in the casting plant, the researchers used Quality Function Deployment (QFD) method. From the result, it is known that shrinkage defect at a casting product becomes the priority of the kaizen team to achieve next process customer satisfaction in a machining plant to increase the RQ and OEE value. By implementing improvement based on the highest value of Technical Priorities (TP) from House of Quality (HOQ), it can increase RQ value in CBM from 96,4% in December 2018 to 97,9% in February 2019. Then, OEE value increases from 92% to 93% within two months.

scholarly journals Designing Ergonomic Study Chair Using Quality Function Deployment Method with Anthropometry Approach

2020 ◽  
Author(s):  
Arina Luthfini Lubis ◽  
Meylia Vivi Putri
Keyword(s):  
Quality Function Deployment ◽  
Design Quality ◽  
Product Size ◽  
Seat Height ◽  
Quality Function ◽  
Seat Cushion ◽  
Body Sizes ◽  
Chair Design ◽  
Qfd Method ◽  
Made In

Increasing the high number of under-fives entering the age of study, commonly called early childhood education (Pendidikan Anak Usia Dini–PAUD), creates an opportunity to design a product that supports learning activities for the toddlers, namely folding study desks. This research aims to make a redesign of folding table-chair products specially designed for toddlers by considering ergonomic aspects that prioritize function and comfort using Quality Function Deployment (QFD) method through anthropometry approach of toddler’s body.  This study focuses on toddlers aged 3 yr to 5 yr who   are students of the playing group and kindergarten at Integrated Islamic Kindergarten (Taman Kanak-kanak Islam Terpadu-TKIT) “Rabbani”. Different body sizes of toddlers with adults are the main consideration in determining anthropometric approach, but it is also expected to produce ergonomic products both in terms of materials and product size to a child’s sitting position. The results of this study obtained a comfortable chair table, soft and comfortable backrest, strong seat resistance, comfortable padded seat cushion, has a place to store bag/footrest, has a place to store stationery, has an attractive color and seats safe to use, and has additional features for gadget. As for the changes made in terms of the dimensions of the chair that prioritize ergonomic values, the seat height is 60 mm, the back height is 33.2 mm, the width of the backrest is 30 mm, the length of the seat is 26.6 mm, and the seat width is 26.6   mm. All these additions are additional tolerance for comfort, especially for large children. Keywords: ergonomic product design; quality function deployment; toddler study chair design

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