scholarly journals Process quality planning of quality function deployment for carrot syrup

2017 ◽  
Author(s):  
Yurida Ekawati ◽  
Sunday Noya ◽  
Filemon Widjaja
Keyword(s):  
Quality Function Deployment ◽  
Process Quality ◽  
Quality Function ◽  
Quality Planning

scholarly journals The Method for Motivation by Quality Function Deployment (QFD)

2014 ◽  
Vol 1 (1) ◽  
pp. 1-9 ◽  
Author(s):  
Yoji Akao
Keyword(s):  
Graduate School ◽  
Quality Function Deployment ◽  
Service Industries ◽  
Central Theme ◽  
Science And Engineering ◽  
Basic Principles ◽  
Quality Function ◽  
Quality Planning ◽  
Knowledge Conversion ◽  
Seci Model

Abstract This paper presented a study on proposing a method for motivation with the use of QFD. It was reported by three students who majored in MOT at Graduate School of Science and Engineering, Yamagata University in 2009. QFD has been widely used in manufacture and service industries for making improvement with the existing products and programs. However, in this study, QFD was not used in the sense of “activation” to improve motivation. Rather, it took the viewpoint of “what is required by customers”, the central theme QFD, to approach the problem. With reference to the process of knowledge conversion suggested by the SECI Model, the study operated with the basic principles and steps of QFD. In the paper, the major steps of QFD leading to setting quality planning were outlined and the implication of the study was discussed.

scholarly journals Product Quality Planning in Laser Metal Processing Based on Open Innovation Using Quality Function Deployment

2021 ◽  
Vol 7 (4) ◽  
pp. 240
Author(s):  
Nelli Vladimirovna Syreyshchikova ◽  
Danil Yurievich Pimenov ◽  
Elena Nikolaevna Yaroslavova ◽  
Munish Kumar Gupta ◽  
Shubham Sharma ◽  
...  
Keyword(s):  
Quality Control ◽  
Product Quality ◽  
New Product Development ◽  
Open Innovation ◽  
Quality Function Deployment ◽  
Planning Process ◽  
Total Quality ◽  
Labor Costs ◽  
Quality Function ◽  
Quality Planning

The results of the development of a modified quality function deployment (QFD) method, obtained for the first time to improve the product quality planning process in the metal cutting of laser technologies confirming the dynamics of open innovation, are presented. When using new marketing technologies, the requirements of consumers are established; a factorial model of customer satisfaction was determined with after an assessment by expert methods, their wishes were transformed into indicators of product quality, and its concept was developed. Product quality is enhanced by optimizing project specifications. The method of functional cost analysis (FCA) was applied for the manufacturing processes, which made it possible to reduce the costs of their implementation. New methods of product quality control were applied. The developed planning process is described by a sequence diagram, an algorithm, and a responsibility matrix. The research used search methods including Internet resources required for open innovation, namely functional modeling methods (IDEF) and the method of advanced product quality planning (APQP). The results of the achieved advantages of open innovation (reduction in research and development costs, implementation of the principles of total quality management (TQM), customer orientation, process approach, improvement) are recommended for further application both at the enterprise and in the metalworking of mechanical engineering. The practical significance of the results of this work is the reduction in internal and external failures by 12%; reduction in time for new product development by 9%; reduction in costs for online resources by 11% and quality control during production by 7%; reduction in labor costs for process management by 25%; and the stability of the process, which improved by 25%.

Peningkatan Kualitas Layanan Konsumen Dengan Metode Servqual Dan Quality Function Deployment

2019 ◽  
Vol 3 (2) ◽  
pp. 60
Author(s):  
Chistofora Desi Kusmindari
Keyword(s):  
Customer Satisfaction ◽  
Quality Function Deployment ◽  
Quality Function

Permasalahan dalam penelitian ini adalah bagaimanakah peningkatan kualitas layanan konsumen CV. Sinar Jaya Agung dengan metode servqual dan quality function deployment dengan tujuan untuk mengetahui persepsi konsumen dengan metode servqual, untuk menentukan nilai gap servqual antara persepsi dan harapan konsumen, dan untuk meningkatkan kualitas layanan sesuai dengan kebutuhan dan keinginan konsumen dengan menggunakan metode quality function deployment. Hasil penelitian ini menunjukkan bahwa semakin tinggi nilai customer satisfaction performancemaka semakin tinggi pula tingkat persepsi konsumen terhadap atribut oleh responden, nilai gap servqual diperoleh nilai tertinggi sebesar 0,35 pada atribut karyawan memiliki kompetensi dan profesional dalam melayani pelanggan. Dengan demikian dapat diartikan bahwa kualitas layanan konsumen yang diberikan sudah bisa dikatakan baik. Hasil pengujian quality function deployment menunjukkan bahwa untuk meningkatkan kualitas layanan sesuai dengan kebutuhan dan keinginan konsumen, maka perusahaan harus melakukan beberapa perbaikan, antara lain: lokasi perusahaan harus mudah dijangkau oleh konsumen, penyediaan checklist pembersihan, pemberian pelatihan rutin kepada karyawan, serta service yang baik dari karyawan pada konsumen.

Analisis Kualitas Pelayanan Dengan Penerapan Metode Quality Function Deployment Pada Pasien Unit Rawat Jalan Poliklinik Penyakit Dalam Badan Rumah Sakit Umum Daerah �45� Kuningan

2008 ◽  
Vol 4 (08) ◽  
pp. 36
Author(s):  
Lili Karmela Fitriani Karmela Fitriani
Keyword(s):  
Quality Function Deployment ◽  
Technical Characteristic ◽  
Importance Value ◽  
Quality Function ◽  
The Public ◽  
Water Closet ◽  
Degree Of Satisfaction ◽  
Voice Of Customer ◽  
Level Of Importance

AbstrakThe data of year 2006 show that amount of polyclinic patients care unit of BRSUD�45� Kuningan is the most among other polyclinics. The result of observation and interviews tell that the degree of satisfaction got by the patients is in the level(category) of middle (enough) and the degree of importance is in the level of high (important). The purpose of doing this research is to analyze the quality of service to improve the patients satisfaction using Quality Function Deployment method involving 96 respondents. The data were taken from the result of applying quality Function Deployment method in BRSUD�45� Kuningan tells that the attribute owning the highest level of importance is the competence or the skill of the doctors in handling their works while the attribute owning the lowest level is the availability of the public service facilities such as public phones, televisions, and ATM. The attribute that owns the most satisfaction value is the dressy of the officials while the attribute that owns the least satisfaction value is the comfortable, hygiene water closet. The technical characteristic owning relatively the highest importance value is the standard officers� performance; therefore, such attribute gets the highest attentive priority of technical characteristic (technical response)Keywords : QFD, House of Quality, Voice of Customer, Technical Characteristic, Technical Response

Analisis Peningkatan Penjualan Produk Kain Tenun Ikat dengan Metode Quality Function Deployment (QFD)

2018 ◽  
Vol 4 (1) ◽  
pp. 10-13
Author(s):  
Gagok Setiawan ◽  
Fuad Achmadi ◽  
Prima Vitasari
Keyword(s):  
Quality Function Deployment ◽  
Quality Function

Perusahaan Tenun Ikat "PARADILA" adalah perusahaan pembuatan kain dengan alat tenun bukan mesin. Dalam menjalankan bisnisnya, perusahaan menghadapi berbagai kendala, diantaranya persaingan yang semakin ketat, volume produk yang semakin meningkat, maupun perkembangan teknologi yang pesat. Tujuan penelitian ini adalah Menentukan posisi kuadran perusahaan dan menentukan usulan setrategi untuk meningkatkan penjualan Produk Kain Tenun Ikat "PARADILA".Metode yang digunakan dalam penelitian ini adalah analisis QFD. Hasil penelitian dengan metode QFD menunjukan langkah-langkah mana yang harus didahulukan oleh perusahaan. Usulan perbaikan yang perlu didahulukan adalah rutin mengembangkan desain, variasi dan inovasi baru dengan mengikuti perkembangan zaman. Kemudian mengikuti pameran hingga tingkat nasional serta mengembangkan promosi dan penjualan dengan media internet atau online. Selain itu, pertimbangan untuk mengkaji ulang masalah harga supaya dapat menjangkau segmentasi bawah. Untuk pemberdayaan karyawan, salah satu upaya adalah memberikan pelatihan teknis yang lebih sering dan lebih berkualitas untuk meningkatkan kemampuan para pekerja.

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