scholarly journals Vendor Opportunism in it Outsourcing: A TCE and Social Capital Perspective

2015 ◽  
Vol 30 (4) ◽  
pp. 307-324 ◽  
Author(s):  
Eleni Lioliou ◽  
Angelika Zimmermann
Keyword(s):  
Social Capital ◽  
Social Capital Theory ◽  
Opportunistic Behavior ◽  
Capital Theory ◽  
Qualitative Case Studies ◽  
The Social ◽  
Academic Researchers ◽  
Social Capital Perspective ◽  
Significant Attention

Academic researchers have paid significant attention to the drivers of opportunistic behavior, yet our understanding of how opportunistic behavior can be mitigated remains relatively fragmented. Our investigation will focus on the social context and more specifically on the role of social capital in the deterrence of opportunistic behavior. On the basis of two qualitative case studies in the financial sector, we will illustrate how the structural, cognitive and relational dimensions of social capital can reduce internal and behavioral uncertainty between the outsourcing partners, thereby facilitating the mitigation of opportunistic behavior. In our study we combine the theory of transaction costs with social capital theory and demonstrate how they can usefully complement each other to enhance our understanding of mechanisms that can deter opportunistic behavior.

Orchestrating an Entrepreneurial Ecosystem in an emerging country: The lead actor’s role from a social capital perspective

2019 ◽  
Vol 34 (8) ◽  
pp. 767-786 ◽  
Author(s):  
Andrea Porras-Paez ◽  
Jana Schmutzler
Keyword(s):  
Social Capital ◽  
Industrial Development ◽  
Social Capital Theory ◽  
Entrepreneurial Ecosystem ◽  
Capital Theory ◽  
Weak Institutions ◽  
The Social ◽  
Resource Endowment ◽  
Emerging Country ◽  
Social Capital Perspective

During the recent years, the question of whether an Entrepreneurial Ecosystem emerges organically or is man-made has been disputed. This paper explores the case of an Entrepreneurial Ecosystem in a developing country. We argue that in the context of lagging industrial development and weak institutions, a lead actor needs to step in to aid the emergence of an Entrepreneurial Ecosystem. We argue that only a locally embedded actor who has the resource endowment and the legitimacy to do so can assume such a role. By applying social capital theory, we show that deliberate strategies by this lead actor to densify the social network within the Entrepreneurial Ecosystem will assist in establishing trust and future collaboration, which will result in productive entrepreneurship.

Understanding users’ contribution in open innovation communities: a social capital perspective

Kybernetes ◽  
2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Tao Zhou
Keyword(s):  
Social Capital ◽  
Open Innovation ◽  
Structural Equation ◽  
Social Capital Theory ◽  
Equation Modeling ◽  
Capital Theory ◽  
Content Type ◽  
The Social ◽  
Social Capital Perspective ◽  
Innovation Community

Purpose As users often lack the motivation to contribute their ideas and knowledge in open innovation communities, it is necessary to identify the determinants of users’ contribution. This paper aims to examine users’ contribution in open innovation communities based on the social capital theory. Design/methodology/approach The authors collected 474 valid responses from a survey and adopted structural equation modeling (SEM) to conduct data analysis. Findings The results indicated that social interaction, which includes informational and emotional interaction, has a significant effect on social capital, which in turn affects users’ contribution. Research limitations/implications The results imply that companies need to facilitate users’ interactions and develop social capital to promote their contribution in open innovation communities. Originality/value Although previous research has found the effect of individual motivations such as perceived benefits and behavioural control on innovation community users’ behaviour, it has seldom considered the effect of social capital embedded within the social relationship networking. This research tries to fill the gap and the results disclosed the mechanism underlying open innovation community users’ contribution.

scholarly journals Understanding Consumers’ Loyalty to an Online Outshopping Platform: The Role of Social Capital and Perceived Value

2019 ◽  
Vol 11 (19) ◽  
pp. 5371 ◽  
Author(s):  
Yumei Luo ◽  
Qiongwei Ye
Keyword(s):  
Social Capital ◽  
Social Capital Theory ◽  
Three Dimensions ◽  
Chinese Consumers ◽  
Capital Theory ◽  
Structural Capital ◽  
Utilitarian Value ◽  
The Social ◽  
Perceived Values

We draw upon the social capital theory in order to discuss how three dimensions of social capital affect consumer value and loyalty to online outshopping platforms. After considering the characteristics of consumers, we propose that the structural, relational, and cognitive dimensions of social capital promote consumers’ perceptions of utilitarian and idea shopping value, and that those perceived values increase loyalty to online outshopping platforms. The survey data of 291 Chinese consumers with online outshopping platform experience are used to test the model. The results show that different dimensions of consumers’ social capital influence their loyalty through different values. Utilitarian value mediates the effects of structural capital and cognitive capital on loyalty, whereas hedonic value (ideal shopping value) mediates the effects of structural and relational capital on loyalty.

Understanding users’ participation in online health communities: A social capital perspective

2019 ◽  
Vol 36 (3) ◽  
pp. 403-413 ◽  
Author(s):  
Tao Zhou
Keyword(s):  
Social Capital ◽  
Emotional Support ◽  
Health Knowledge ◽  
Social Capital Theory ◽  
Informational Support ◽  
Capital Theory ◽  
Online Health Communities ◽  
The Social ◽  
Health Communities ◽  
Social Capital Perspective

Due to the intense competition, it is crucial for online health communities to facilitate users’ participation and retain them. Drawing on the social capital theory, this research examined users’ participation in online health communities. The results indicated that social support, which includes informational support and emotional support, has a significant effect on social capital, which in turn affects users’ participation including health knowledge acquisition and contribution. The results imply that online health communities need to create a supportive climate in order to develop social capital and facilitate users’ participation.

scholarly journals Blockchain adoption in supply networks: a social capital perspective

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Francesco Galati
Keyword(s):  
Social Capital ◽  
Theoretical Perspective ◽  
Social Capital Theory ◽  
Firm Level ◽  
Capital Theory ◽  
Supply Networks ◽  
Content Type ◽  
Information Brokers ◽  
Social Capital Perspective

Purpose This study aims to contribute to the early but fervent debate on blockchain and supply networks by proposing a novel theoretical perspective on blockchain adoption grounded on social capital theory. In particular, it seeks to answer the following question: what is the role of social capital in shaping the decision to adopt blockchain in supply networks? Design/methodology/approach Multiple case-studies, based on interviews performed with managers of eight firms, were used. Findings The social capital theory emerged as an additional but necessary lens to investigate blockchain implementation in supply networks. The intuitions proposed highlighted the importance of managers’ sensemaking for investigating technology adoption. Relational capital emerged as a necessary but not sufficient condition to adopt blockchain in supply networks. In addition, it is argued a relationship between competitive opportunities at the firm level and the idea to adopt the blockchain. The opportunity to act as “Tertius Gaudens” or as “Tertius Iungens” information brokers in supply networks should severely affect firms’ proneness toward the adoption of blockchain solutions. Originality/value This is one of the first studies in the literature investigating blockchain adoption in supply networks from a social capital perspective. It introduces new issues to the debate related to the role of blockchain in the supply chain by discussing the role of goal misalignment and competitive advantage, which emerged as crucial for shaping the decision to adopt blockchain in supply networks.

Does supplier opportunism lead to buyer opportunism? A social capital perspective

2019 ◽  
Vol 35 (2) ◽  
pp. 362-384 ◽  
Author(s):  
Claus Steinle ◽  
Holger Schiele ◽  
Tobias Bohnenkamp
Keyword(s):  
Social Capital ◽  
Performance Outcomes ◽  
Social Capital Theory ◽  
Behavioral Approach ◽  
Relational Capital ◽  
Capital Theory ◽  
Content Type ◽  
Supplier Relations ◽  
Social Capital Perspective

Purpose In light of increasingly tight buyer–supplier relationships, opportunism is a problem of increasing relevance. So far, opportunism has mainly been researched as a detrimental action by suppliers and interpreted with an institutional economics lens. Recent conceptual work, however, has argued more for a behavioral approach to operations management, suggesting benefits of taking a social capital perspective on opportunism. Based on a large empirical sample of buyer–supplier relations, this paper aims to provide an empirical study using social capital as theoretical lens. Further, it analyzes both supplier and buyer opportunism at the same time. Design/methodology/approach The paper, through following a quantitative approach, considers the interacting dyad of buyer and supplier opportunism, its antecedents as well as its performance implications. Findings Findings did not support the expectation that supplier opportunism will be countered by buyer opportunism in a single relationship. However, social capital in the form of cognitive and relational capital has been found as a good predictor of opportunism. This study proposes new measures for structural capital. Further the study confirms the detrimental effect of opportunism on performance of the buyer–supplier relationship, highlighting the mediating role of innovation as building block of relational competitive advantage. Research limitations/implications Previous studies on opportunism in buyer–supplier relations were mostly transaction cost-oriented, thus neglecting the behavioral aspects of exchange processes. Introducing social capital theory revealed to be a rewarding amplification of the perspective. Next, most research up till now was focused on explaining supplier opportunism only. This study contributes by analyzing both sides of the interacting dyad. Finally, this research closes a research gap by not only explaining the occurrence of opportunism but by also testing its performance outcomes. Accordingly, this study contributes to the opportunism literature, social capital theory development and to the management of buyer–supplier relations. Practical implications Building up cognitive and relational capital is likely to be a tool to reduce the danger of opportunism – both with the partner firm, as well as inside the own organization. As such, firms need to make sure that both forms of social capital are present to a higher extent. If this is not the case, opportunistic actions on both buying and supplying side might occur which have damaging impacts on the generation of innovation as well as the achievement of strategic advantages. Originality/value While previous studies have focused on explaining supplier opportunism, an analysis of both sides of the interacting dyad between buyer and supplier opportunism is missing. Not only does this research provides further insights with regard to the latter, but further considers the role of social capital as underlying factor explaining both buyer and supplier opportunism. Also, this research answers the call on more research about the relation between opportunism and performance, specifically focusing on innovation and strategic advantage generation.

Opportunism risk in service triads – a social capital perspective

2014 ◽  
Vol 44 (3) ◽  
pp. 242-256 ◽  
Author(s):  
Evi Hartmann ◽  
Stefan Herb
Keyword(s):  
Social Capital ◽  
Building Blocks ◽  
Social Capital Theory ◽  
Capital Theory ◽  
Content Type ◽  
Structural Capital ◽  
Partner Firm ◽  
Social Capital Perspective ◽  
The Impact

Purpose – The authors aim to conceptually show how social capital between service buyer and partner firm in a service triad impacts the service buyer's opportunism risk regarding the service provider's behavior. Design/methodology/approach – The authors draw on social capital theory to conceptually derive propositions on the role of social capital with regard to the antecedents of opportunism in service triads. Findings – Based on literature, the authors show how social capital between service buyer and partner firm decreases the service buyer's opportunism risk regarding the provider's behavior. Structural capital enhances information flows, thus reducing ambiguity. Relational capital reduces ambiguity as well as the service buyer' dependence. Cognitive capital enhances the mitigating effect of relational norms. Research limitations/implications – The authors extend the conceptual perspective on social capital and opportunism risk to triadic environments. Besides empirical validation, a resulting research program could follow three avenues: interdependencies between other relationships in service triads, the impact of social capital on effects other than opportunism as well as the role of relationships between individual boundary-spanners. Practical implications – When deciding upon service outsourcing in triads, service buyers should assess their resulting opportunism risk, considering not only the service provider but also their relationship to the partner firm. Originality/value – The propositions entail a shift from a dyadic to a triadic perspective. Analyzing the established dyadic concepts of social capital and opportunism in a triadic environment, the authors contribute to theory on triads as the simplest building blocks of networks.

Social capital and the learning organization

2015 ◽  
Vol 25 (2) ◽  
pp. 208-219
Author(s):  
Wan Idros Wan Sulaiman ◽  
Maizatul Haizan Mahbob ◽  
Shahrul Nazmi Sannusi
Keyword(s):  
Social Capital ◽  
Organizational Communication ◽  
Learning Organization ◽  
Social Trust ◽  
Pearson Correlation ◽  
Social Capital Theory ◽  
Capital Theory ◽  
The Public ◽  
The Social ◽  
Pearson Correlation Test

Department of Information of Malaysia is one of the public organizations directly involved in the provision of information to the public. To ensure that all services rendered acceptable, organizational communication in the Department of Information should be given serious consideration so that each activity can be transformed properly. Therefore, this study was undertaken to assess organizational communication in a learning organization in order to see the extent to which employees have a description of social capital and support to the organization of learning activities. The main purpose of this study is to examine the relationship that is formed through the social interactions between workers and management by integrating the four aspects of social capital, namely social trust, institutional trust, social norms and networking. For this purpose, a total of 190 respondents from the Information Department headquarters staff in Putrajaya was selected for this study. The study uses questionnaires as research tool and analyses key findings using the Pearson correlation test to examine relationships between various aspects. The study also applied social capital theory as the basis of research framework the when analyzing findings. The results showed that staff describe positive social capital within the organization and consider organizational learning as a strategy to improve the performance of the department in the future.

scholarly journals Alternative approaches in the conceptualization of social capital

2007 ◽  
Vol 52 (174-175) ◽  
pp. 152-167
Author(s):  
Natasa Golubovic ◽  
Srdjan Golubovic
Keyword(s):  
Social Capital ◽  
Social Processes ◽  
Social Capital Theory ◽  
Consistent Theory ◽  
Capital Theory ◽  
Theoretical Position ◽  
The Social ◽  
Alternative Approaches ◽  
The Subject ◽  
Definition Of

Despite the great interest for the concept and a considerable number of papers that deal with the subject of social capital, yet there is no unique and consistent definition of social capital. Forming a consistent theory of social capital is hindered by the presence of several different approaches in the analysis of this phenomenon. Depending on the author?s theoretical position in the definition of social capital or the analysis of its sources, components and outcomes, the emphasis rests on different social processes and relationships. The aim of this paper is to analyze alternative approaches in the conceptualization of social capital, their advantages and shortfalls, and their implications for the development of the social capital theory.

scholarly journals The Relationship between Social Capital and Soft Skills among University Students

2021 ◽  
pp. 40-46
Author(s):  
Mohd Mahzan Awang ◽  
Jalal Deen Careemdeen
Keyword(s):  
Social Capital ◽  
University Students ◽  
Soft Skills ◽  
Pearson Correlation ◽  
Social Capital Theory ◽  
Male Students ◽  
Soft Skill ◽  
Capital Theory ◽  
The Social ◽  
Significant Difference

This study aims at identifying the level of social capital to improve soft skills among university students in Malaysia. Social capital construct based on Putnam's [1] social capital theory. Social capital in this research refers to students' participation in community-based activities and university's clubs. Soft skills construct included university students' communication, leadership, teamwork, continuous learning, critical thinking, ethics and professionalism, and entrepreneurship skills. This study is a survey research design using a questionnaire instrument for data collection. The sample was chosen randomly, participating in a total of 264 university students in Malaysia. The study used descriptive analyses such as mean, standard deviation, t-test, and Pearson Correlation to analyze the data. The Statistical Package for the Social Sciences (SPSS) Version 23 was used for the data analysis The findings of study demonstrated that the majority of university students had moderate levels of both constructs, namely social capital and soft skills. Results from this study revealed that there was no significant difference in social capital based on Gender. However, the results of the study found there is a significant difference in soft skills based on Gender. Accordingly,' it has been found that male students had a higher soft skill compared to female students. Correlation analysis demonstrated that there was a significant positive relationship between social capital and soft skills. Overall, this study suggests the importance of social capital towards soft skills development.

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