Toward a Process-Based View of Information Technology Acceptance

2014 ◽  
Vol 29 (1) ◽  
pp. 73-96 ◽  
Author(s):  
Andrew Schwarz ◽  
Wynne W Chin ◽  
Rudy Hirschheim ◽  
Colleen Schwarz

Research into the acceptance of technology is in need of an alternative approach. Despite repeated calls for research to guide our colleagues-in-practice in the deployment of systems that are accepted, there has yet to be systematic research into the relationship between the decisions made by individuals and the bottom-line impact that is derived from user acceptance. This study fills the gap in the literature by theorizing a process-based view of information technology (IT) acceptance. We report on a narrative study of 30 users of an ERP deployment and, analyzing this qualitative data through the lens of the five decisions of acceptance proposed by Schwarz and Chin, propose a process model of IT acceptance. We conclude by theorizing on the relationship between these structures and the corresponding bottom-line impacts.

Author(s):  
Joseph A. Cazier ◽  
E. Vance Wilson ◽  
B. Dawn Medlin

In today’s networked world, privacy risk is becoming a major concern for individuals using information technology. Every time someone visits a website or provides information online they have exposed themselves to possible harm. The information collected can be sold to third parties or kept by the site owners themselves for use in creating a profile of users’ preferences and tastes. To gain insight into the role risk plays in the adoption process of technology, the authors studied the use of information systems in relation to a student registration and schedule management system at a major United States university. Further, they extended the Technology Acceptance Model (TAM) to include perceptual measures of privacy risk harm (RH) and privacy risk likelihood (RL) which apply to the extended model and predict students’ intentions to use technology. Their finding indicated the growing importance of privacy risk in the use of information technology.


Author(s):  
Amel B. Zakour

This chapter introduces national culture as a possible factor accounting for the differences in information technology adoption and use between countries. Based upon culture theory and the technology acceptance model (TAM), the author offers a conceptual model aiming at better understanding IT acceptance across countries of different cultures. It has been argued that six value dimensions—individualism/collectivism, power distance, uncertainty avoidance, masculinity/femininity, high/low context, and polychronism/monochronism—act as moderators of the TAM relationships. Furthermore, the author aims at helping IT designers and IT managers all over the world to understand why certain national cultural values may be congruent or not with the IT to be designed or implemented.


10.28945/3117 ◽  
2007 ◽  
Author(s):  
Sylnovie Merchant

While there has been a great deal of research on the application and implementation of Information Technology (IT), there is less research on the variables which can contribute to the successful diffusion and implementation of IT within an organization. This paper looks at the relationship between the cultural/work values of the people involved and IT adoption. Three cultures and the correlation of their cultural/work orientations and the adoption of IT via the Technology Adoption Model (TAM). Findings suggest a correlation between some of the variables in the two models used.


2018 ◽  
Vol 14 (1) ◽  
pp. 16-27
Author(s):  
Bella Fadhilah Chusaeni ◽  
Rachmawati Meita Oktaviani

Mastery of important information technology carried out by the taxpayer. Good technological mastery by the taxpayer will bring big benefits that are felt especially related to the time side. This study aims to analyze how much influence perceptions of usefulness, perceptions of ease to use, and mastery of information technology perceived by the taxpayer sourced by the Technology Acceptance Model developed by Davis 1993. This study is a quantitative study conducted by survey on respondents. Population in this research is all individual taxpayer in Semarang city. The number of respondents used as much as 120 respondents with sampling technique probability sampling. The result of the research shows the perception of usefulness, perception of ease to use and mastery of information technology partially affect the interest of the taxpayer to use e-filing. While the mastery of information technology can not moderate the relationship of perception of usefulness and perception of ease to use partially to the interest of using e-filing.


2017 ◽  
Vol 32 (2) ◽  
pp. 147-162 ◽  
Author(s):  
HsingYi Tsai ◽  
Deborah Compeau ◽  
Darren Meister

Voluntariness is recognized as an important influence on individual and collective technology acceptance. We conducted a comprehensive review of this literature and identified a rich set of voluntariness concepts and methods of operationalization. However, while considerable empirical evidence is reported in the literature, our review also revealed inconsistent results concerning the relationship between voluntariness and other concepts. Against that backdrop, we synthesized the literature into three types of voluntariness - perceived, intended and realizable voluntariness (RVOL), and showed how prior literature had not adequately accounted for RVOL. Moreover, we examined the multiple mechanisms that influence voluntariness and created a model to describe how to advance new knowledge about the important relationships among the three types of voluntariness and between voluntariness and user behavior. We argue that these concepts and relationships may help advance our knowledge of how a new technology is used individually and collectively in organizations.


2009 ◽  
pp. 132-153 ◽  
Author(s):  
Amel Ben Zakour

This chapter introduces national culture as a possible factor accounting for the differences in information technology adoption and use between countries. Based upon culture theory and the technology acceptance model (TAM), the author offers a conceptual model aiming at better understanding IT acceptance across countries of different cultures. It has been argued that six value dimensions—individualism/collectivism, power distance, uncertainty avoidance, masculinity/ femininity, high/low context, and polychronism/ monochronism—act as moderators of the TAM relationships. Furthermore, the author aims at helping IT designers and IT managers all over the world to understand why certain national cultural values may be congruent or not with the IT to be designed or implemented.


2020 ◽  
Vol 17 ◽  
pp. 417-420
Author(s):  
Magdalena Czerwinska

The article is devoted to the issues of UTAUT models, which are currently the most commonly used tools of IT acceptance assessment. The aim of the article was to characterize the structure and stages of evolution of the above-mentioned models, to analyze the practical use of these models and to perform a bibliometric analysis of publications on UTAUT. The method of literature analysis and the SciVal Scopus and Google Trends tools were used to analyze UTAUT content search trend statistics. The described models are useful for testing technology acceptance by users with different characteristics in different organizations. The flexibility of the models in terms of extending and modifying them for the needs of various areas of IT technology implementation was demonstrated.


2005 ◽  
Vol 42 (6) ◽  
pp. 829-839 ◽  
Author(s):  
Mohamed Zain ◽  
Raduan Che Rose ◽  
Iskandar Abdullah ◽  
Maslin Masrom

Author(s):  
Dony Oscar ◽  
Endang Retnoningsih

Abstract - The use of e-commerce by consumers has provided many advantages that have been obtained both from the seller and even the buyer. The greater the interest of consumers in using ecommerce services is to make more and more players in providing e-commerce services and make them provide services to the best to the users. Basically, a site is information technology. Measuring the level of decisions in online purchases can use three variables such as ease of shopping, and trust in onile purchases will impact decisions on online purchases can be used in case studies of IT acceptance over the last few decades. In this study in 3 variables used using 116 samples with 9 questions and where all valid variables only 1 variable failed, with the value of reliability = 0.892> 0.6. Keyword: e-commerce, TAM, Decision


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