scholarly journals Data mining for the online retail industry: A case study of RFM model-based customer segmentation using data mining

2012 ◽  
Vol 19 (3) ◽  
pp. 197-208 ◽  
Author(s):  
Daqing Chen ◽  
Sai Laing Sain ◽  
Kun Guo

Significant data development has required organizations to use a tool to understand the relationships between data and make various appropriate decisions based on the information obtained. Customer segmentation and analysis of their behavior in the manufacturing and distribution industries according to the purposefulness of marketing activities and effective communication and with customers has a particular importance. Customer segmentation using data mining techniques is mainly based on the variables of recency purchase (R), frequency of purchase (F) and monetary value of purchase (M) in RFM model. In this article, using the mentioned variables, twelve customer groups related to the BTB (business to business) of a food production company, are grouped. The grouping in this study is evaluated based on the K-means algorithm and the Davies-Bouldin index. As a result, customer grouping is divided into three groups and, finally the CLV (customer lifetime value) of each cluster is calculated, and appropriate marketing strategies for each cluster have been proposed.


2004 ◽  
Vol 4 (4) ◽  
pp. 316-328 ◽  
Author(s):  
Carol J. Romanowski , ◽  
Rakesh Nagi

In variant design, the proliferation of bills of materials makes it difficult for designers to find previous designs that would aid in completing a new design task. This research presents a novel, data mining approach to forming generic bills of materials (GBOMs), entities that represent the different variants in a product family and facilitate the search for similar designs and configuration of new variants. The technical difficulties include: (i) developing families or categories for products, assemblies, and component parts; (ii) generalizing purchased parts and quantifying their similarity; (iii) performing tree union; and (iv) establishing design constraints. These challenges are met through data mining methods such as text and tree mining, a new tree union procedure, and embodying the GBOM and design constraints in constrained XML. The paper concludes with a case study, using data from a manufacturer of nurse call devices, and identifies a new research direction for data mining motivated by the domains of engineering design and information.


2018 ◽  
pp. 1971-1986
Author(s):  
Denis Smolin ◽  
Sergey Butakov

The chapter presents a case study of using data mining tools to solve the puzzle of inconsistency between students' in-class performance and the results of the final tests. Classical test theory cannot explain such inconsistency, while the classification tree generated by one of the well-known data mining algorithms has provided reasonable explanation, which was confirmed by course exit interviews. The experimental results could be used as a case study of implementing Artificial Intelligence-based methods to analyze course results. Such analyses equip educators with an additional tool that allows closing the loop between assessment results and course content and arrangements.


Author(s):  
Dayana Vila ◽  
Saúl Cisneros ◽  
Pedro Granda ◽  
Cosme Ortega ◽  
Miguel Posso-Yépez ◽  
...  

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