Transient and steady-state analysis of a queuing system having customers’ impatience with threshold

2019 ◽  
Vol 53 (5) ◽  
pp. 1861-1876 ◽  
Author(s):  
Sapana Sharma ◽  
Rakesh Kumar ◽  
Sherif Ibrahim Ammar
Keyword(s):  
Steady State ◽  
Probability Generating Function ◽  
Threshold Value ◽  
Steady State Solution ◽  
Function Technique ◽  
Single Server ◽  
Queuing Model ◽  
Queuing Models ◽  
Special Cases ◽  
Number Of Customers

In many practical queuing situations reneging and balking can only occur if the number of customers in the system is greater than a certain threshold value. Therefore, in this paper we study a single server Markovian queuing model having customers’ impatience (balking and reneging) with threshold, and retention of reneging customers. The transient analysis of the model is performed by using probability generating function technique. The expressions for the mean and variance of the number of customers in the system are obtained and a numerical example is also provided. Further the steady-state solution of the model is obtained. Finally, some important queuing models are derived as the special cases of this model.

scholarly journals Transient performance analysis of a single server queuing model with retention of reneging customers

2018 ◽  
Vol 28 (3) ◽  
pp. 315-331 ◽  
Author(s):  
Rakesh Kumar ◽  
Sapana Sharma
Keyword(s):  
Performance Analysis ◽  
Probability Generating Function ◽  
Time Dependent ◽  
Function Technique ◽  
Single Server ◽  
Transient Solution ◽  
Transient Performance ◽  
Queuing Model ◽  
Special Cases ◽  
Mean And Variance

In this paper, we study a single server queuing model with retention of reneging customers. The transient solution of the model is derived using probability generating function technique. The time-dependent mean and variance of the model are also obtained. Some important special cases of the model are derived and discussed. Finally, based on the numerical example, the transient performance analysis of the model is performed.

scholarly journals A single-server Markovian queuing system with discouraged arrivals and retention of reneged customers

2014 ◽  
Vol 24 (1) ◽  
pp. 119-126 ◽  
Author(s):  
Rakesh Kumar ◽  
Kumar Sharma
Keyword(s):  
Negative Impact ◽  
Steady State Solution ◽  
Queuing System ◽  
Point Of View ◽  
Single Server ◽  
Queuing Model ◽  
Queuing Models ◽  
Special Cases ◽  
Retention Of Reneged Customers ◽  
Measures Of Effectiveness

Customer impatience has a very negative impact on the queuing system under investigation. If we talk from business point of view, the firms lose their potential customers due to customer impatience, which affects their business as a whole. If the firms employ certain customer retention strategies, then there are chances that a certain fraction of impatient customers can be retained in the queuing system. A reneged customer may be convinced to stay in the queuing system for his further service with some probability, say q and he may abandon the queue without receiving the service with a probability p(=1? q). A finite waiting space Markovian single-server queuing model with discouraged arrivals, reneging and retention of reneged customers is studied. The steady state solution of the model is derived iteratively. The measures of effectiveness of the queuing model are also obtained. Some important queuing models are derived as special cases of this model.

An N-policy discrete-time Geo/G/1 queue with modified multiple server vacations and Bernoulli feedback*

2019 ◽  
Vol 53 (2) ◽  
pp. 367-387
Author(s):  
Shaojun Lan ◽  
Yinghui Tang
Keyword(s):  
Discrete Time ◽  
Queue Length ◽  
Length Distribution ◽  
Probability Generating Function ◽  
Renewal Theory ◽  
Function Technique ◽  
Single Server ◽  
Bernoulli Feedback ◽  
Queue Length Distribution ◽  
Special Cases

This paper deals with a single-server discrete-time Geo/G/1 queueing model with Bernoulli feedback and N-policy where the server leaves for modified multiple vacations once the system becomes empty. Applying the law of probability decomposition, the renewal theory and the probability generating function technique, we explicitly derive the transient queue length distribution as well as the recursive expressions of the steady-state queue length distribution. Especially, some corresponding results under special cases are directly obtained. Furthermore, some numerical results are provided for illustrative purposes. Finally, a cost optimization problem is numerically analyzed under a given cost structure.

Steady state solution of a single-server queue with linear repeated requests

1997 ◽  
Vol 34 (01) ◽  
pp. 223-233 ◽  
Author(s):  
J. R. Artalejo ◽  
A. Gomez-Corral
Keyword(s):  
Steady State ◽  
Hypergeometric Functions ◽  
Queueing Systems ◽  
General Setting ◽  
Steady State Solution ◽  
Single Server ◽  
Service Time Distribution ◽  
Steady State Distribution ◽  
Server Queue ◽  
Number Of Customers

Queueing systems with repeated requests have many useful applications in communications and computer systems modeling. In the majority of previous work the repeat requests are made individually by each unsatisfied customer. However, there is in the literature another type of queueing situation, in which the time between two successive repeated attempts is independent of the number of customers applying for service. This paper deals with the M/G/1 queue with repeated orders in its most general setting, allowing the simultaneous presence of both types of repeat requests. We first study the steady state distribution and the partial generating functions. When the service time distribution is exponential we show that the performance characteristics can be expressed in terms of hypergeometric functions.

scholarly journals Steady-State Analysis of a Flexible Markovian Queue with Server Breakdowns

Entropy ◽  
2019 ◽  
Vol 21 (3) ◽  
pp. 259 ◽  
Author(s):  
Messaoud Bounkhel ◽  
Lotfi Tadj ◽  
Ramdane Hedjar
Keyword(s):  
Steady State ◽  
Probability Generating Function ◽  
Threshold Level ◽  
System Size ◽  
Single Server ◽  
Markovian Queue ◽  
Breakdown Rates ◽  
Bulk Service ◽  
Service Rates ◽  
Number Of Customers

A flexible single-server queueing system is considered in this paper. The server adapts to the system size by using a strategy where the service provided can be either single or bulk depending on some threshold level c. If the number of customers in the system is less than c, then the server provides service to one customer at a time. If the number of customers in the system is greater than or equal to c, then the server provides service to a group of c customers. The service times are exponential and the service rates of single and bulk service are different. While providing service to either a single or a group of customers, the server may break down and goes through a repair phase. The breakdowns follow a Poisson distribution and the breakdown rates during single and bulk service are different. Also, repair times are exponential and repair rates during single and bulk service are different. The probability generating function and linear operator approaches are used to derive the system size steady-state probabilities.

Steady state solution of a single-server queue with linear repeated requests

1997 ◽  
Vol 34 (1) ◽  
pp. 223-233 ◽  
Author(s):  
J. R. Artalejo ◽  
A. Gomez-Corral
Keyword(s):  
Steady State ◽  
Hypergeometric Functions ◽  
Queueing Systems ◽  
General Setting ◽  
Steady State Solution ◽  
Single Server ◽  
Service Time Distribution ◽  
Steady State Distribution ◽  
Server Queue ◽  
Number Of Customers

Queueing systems with repeated requests have many useful applications in communications and computer systems modeling. In the majority of previous work the repeat requests are made individually by each unsatisfied customer. However, there is in the literature another type of queueing situation, in which the time between two successive repeated attempts is independent of the number of customers applying for service. This paper deals with the M/G/1 queue with repeated orders in its most general setting, allowing the simultaneous presence of both types of repeat requests. We first study the steady state distribution and the partial generating functions. When the service time distribution is exponential we show that the performance characteristics can be expressed in terms of hypergeometric functions.

On the steady-state solution of the M/G/2 queue

1979 ◽  
Vol 11 (01) ◽  
pp. 240-255 ◽  
Author(s):  
Per Hokstad
Keyword(s):  
Steady State ◽  
General Solution ◽  
Laplace Transform ◽  
Queue Length ◽  
Joint Distribution ◽  
Length Distribution ◽  
Steady State Solution ◽  
Queue Length Distribution ◽  
The Difference ◽  
Number Of Customers

The asymptotic behaviour of the M/G/2 queue is studied. The difference-differential equations for the joint distribution of the number of customers present and of the remaining holding times for services in progress were obtained in Hokstad (1978a) (for M/G/m). In the present paper it is found that the general solution of these equations involves an arbitrary function. In order to decide which of the possible solutions is the answer to the queueing problem one has to consider the singularities of the Laplace transforms involved. When the service time has a rational Laplace transform, a method of obtaining the queue length distribution is outlined. For a couple of examples the explicit form of the generating function of the queue length is obtained.

A single server Markovian queuing system with limited buffer and reverse balking

2021 ◽  
Vol 12 (7) ◽  
pp. 1774-1784
Author(s):  
Girin Saikia ◽  
Amit Choudhury
Keyword(s):  
Steady State ◽  
Performance Measures ◽  
Mutual Fund ◽  
System Size ◽  
Queuing System ◽  
Single Server ◽  
Insurance Company ◽  
Number Of Customers ◽  
Steady State Probabilities

The phenomena are balking can be said to have been observed when a customer who has arrived into queuing system decides not to join it. Reverse balking is a particular type of balking wherein the probability that a customer will balk goes down as the system size goes up and vice versa. Such behavior can be observed in investment firms (insurance company, Mutual Fund Company, banks etc.). As the number of customers in the firm goes up, it creates trust among potential investors. Fewer customers would like to balk as the number of customers goes up. In this paper, we develop an M/M/1/k queuing system with reverse balking. The steady-state probabilities of the model are obtained and closed forms of expression of a number of performance measures are derived.

scholarly journals A discrete single server queue with Markovian arrivals and phase type group services

1995 ◽  
Vol 8 (2) ◽  
pp. 151-176 ◽  
Author(s):  
Attahiru Sule Alfa ◽  
K. Laurie Dolhun ◽  
S. Chakravarthy
Keyword(s):  
Steady State ◽  
Queueing System ◽  
State Probability ◽  
Arrival Process ◽  
Single Server ◽  
Probability Vector ◽  
Phase Type Distribution ◽  
Steady State Probability ◽  
Phase Type ◽  
Number Of Customers

We consider a single-server discrete queueing system in which arrivals occur according to a Markovian arrival process. Service is provided in groups of size no more than M customers. The service times are assumed to follow a discrete phase type distribution, whose representation may depend on the group size. Under a probabilistic service rule, which depends on the number of customers waiting in the queue, this system is studied as a Markov process. This type of queueing system is encountered in the operations of an automatic storage retrieval system. The steady-state probability vector is shown to be of (modified) matrix-geometric type. Efficient algorithmic procedures for the computation of the rate matrix, steady-state probability vector, and some important system performance measures are developed. The steady-state waiting time distribution is derived explicitly. Some numerical examples are presented.

Distribution of the busy period in a controllable M/M/2 queue operating under the triadic (0, K, N, M) policy

1990 ◽  
Vol 27 (02) ◽  
pp. 425-432
Author(s):  
Hahn-Kyou Rhee ◽  
B. D. Sivazlian
Keyword(s):  
Steady State ◽  
Busy Period ◽  
Queueing System ◽  
Service Completion ◽  
Special Cases ◽  
Service Stations ◽  
Gambler’S Ruin ◽  
Gambler's Ruin Problem ◽  
Number Of Customers ◽  
System Operating

We consider an M/M/2 queueing system with removable service stations operating under steady-state conditions. We assume that the number of operating service stations can be adjusted at customers' arrival or service completion epochs depending on the number of customers in the system. The objective of this paper is to obtain the distribution of the busy period using the theory of the gambler's ruin problem. As special cases, the distributions of the busy periods for the ordinary M/M/2 queueing system, the M/M/1 queueing system operating under the N policy and the ordinary M/M/1 queueing system are obtained.

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