People and organisational development

Purpose – Part One of this duo of papers outlined the appreciative inquiry (AI) philosophy, a strengths-based “positive psychology” and organisational development (OD) approach which is intrinsically creative and generative, and has been found to work well in many fields. The purpose of this paper is to describe its application in homeless hostels and demonstrates the benefits of using AI with the staff and residents, as both a personal development and an OD tool for hostels who want to become a psychologically informed environment (PIE). Design/methodology/approach – This is a case study exploring a new approach to the development of a PIE. The background of the approach and the way it contributes to a PIE as described in Part One is briefly summarised, and the implementation pilot project is discussed; the appreciative conversation and the 5 D cycle are key AI “tools” which were used. The inclusion of positive psychology approaches is referenced. In addition, in the spirit of evidence-generating practice in PIEs, preliminary quantitative and qualitative findings are reported to identify the outcomes of the approach – including client motivation, desire to build positive relationships, and increased emotional awareness. Findings – Residents responded very well to the approach, and a high proportion continued to apply their learning, making major steps towards independent living. This was backed up by quantitative data demonstrating effective outcomes for the supported housing sector, and qualitative themes start to illuminate the psychological processes behind the outcomes. The openness of PIEs to alternative psychologies is further demonstrated. The model was rolled out to other Westminster hostels. Originality/value – AI is well-established as an OD process and less well known as a personal development approach; but has not previously been articulated as a tool for working with hostel residents or for developing PIEs. This strength-based approach is an alternative to some of the problem-based psychological approaches that have been used. In addition, the AI intervention illustrated defining features of a PIE such as reflective awareness.

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A Study of Technological-Organisational Development and Market Dynamics in Denmark and Norway

International Manufacturing Strategies ◽

10.1007/978-1-4757-2795-1_20 ◽

1998 ◽

pp. 345-362 ◽

Cited By ~ 1

Author(s):

Jan Frick ◽

Frank Gertsen ◽

Poul H. K. Hansen ◽

Jens O. Riffs ◽

Hongyi Sun

Keyword(s):

Market Dynamics ◽

Organisational Development

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Action learning: from individual learning to organisational development

Action Learning Research and Practice ◽

10.1080/14767333.2018.1493176 ◽

2018 ◽

Vol 15 (2) ◽

pp. 151-153

Author(s):

Kath Aspinwall ◽

Christine Abbott ◽

Sue Smith ◽

Kathryn Winterburn

Keyword(s):

Action Learning ◽

Individual Learning ◽

Organisational Development

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The transition between mental health services in Scotland

Mental Health Review Journal ◽

10.1108/mhrj-05-2017-0020 ◽

2018 ◽

Vol 23 (1) ◽

pp. 12-24 ◽

Cited By ~ 5

Author(s):

Juliette van der Kamp

Keyword(s):

Mental Health ◽

Mental Health Services ◽

Health Services ◽

Mental Health Professionals ◽

Health Professionals ◽

Transition Period ◽

Organisational Development ◽

Structured Interviews ◽

Content Type ◽

Experience Difficulty

Purpose The purpose of this paper is to describe the barriers and facilitators to an effective transition from Child and Adolescent Mental Health Services (CAMHS) to Adult Mental Health Services (AMHS). It also presents a new entry into considering how the transition can be improved. Design/methodology/approach Insights into the transition from CAMHS to AMHS were gathered through eight semi-structured interviews with mental health professionals. Two methods of data analysis were employed to explore the emerging themes in the data and the observed deficit approach to organisational development. Findings The findings identified a vast volume of barriers in comparison to facilitators to the transition. Adolescents who transition from CAMHS to AMHS initially experience difficulty adapting to the differences in the services due to the short duration of the transition period. However, despite the established barriers to the transition, adolescents tend to adapt to the differences between the services. Findings also showed a negative framing towards the transition amongst the mental health professionals which resembles a deficit approach to organisational development. Originality/value This paper explores mental health professionals’ perspectives regarding the transition in Dumfries and Galloway, Scotland. The transition is increasingly recognised as an area in health care that requires improvement. This research provides a new way to consider the transition by exploring the perceived deficit approach to organisational development in the services.

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