Making a comprehensive business case for human factors integration: approaches to tracing the intangible

2005 ◽  
Author(s):  
A. Bruseberg ◽  
M. Linsell ◽  
P. Newman
Keyword(s):  
Human Factors ◽  
Business Case

Business case for civil aviation human factors

2006 ◽  
Author(s):  
Paul Krois ◽  
Ulf Ahlstrom ◽  
Judith Burki-Cohen ◽  
Florian Jentsch ◽  
Barbara Kanki ◽  
...  
Keyword(s):  
Human Factors ◽  
Business Case ◽  
Civil Aviation

Knowledge, Culture, and Cultural Impact on Knowledge Management

2010 ◽  
pp. 48-59 ◽  
Author(s):  
Deogratias Harorimana
Keyword(s):  
Knowledge Management ◽  
Human Factors ◽  
Best Practice ◽  
Business Case ◽  
Team Work ◽  
Cultural Barriers ◽  
Cultural Impact ◽  
Business Operations ◽  
Knowledge Culture ◽  
Physical Barriers

This chapter offers a taste of the ingredients for further debates that continue to emerge from within knowledge management communities. The author has identified the nuts and bolts of the debate encountered by managers who find themselves faced with high costs involved in breaking cultural barriers, and offers suggestions as to how these can be overcome. From an academic perspective, the author argues that successful knowledge creation and management comes from the combination of two schools of thought – social and technological - and that any considerations that sideline either of these will be wrong or may be hard to justify, when related to the claim of best practice and/or the rationale of quality delivery of the business case. The chapter argues that current organisational practices involving a strong emphasis on team work and the ability to use technologies dominate business operations hence, it is equally important to unblock the human factors that are likely to hinder people’s interaction within a team as it is to keep to the minimum physical barriers and systems that may impede this exercise.

Making a Business Case for the Human Factors Programs in Aviation Maintenance

2000 ◽  
Vol 44 (22) ◽  
pp. 767-770 ◽  
Author(s):  
Manoj S. Patankar ◽  
James C. Taylor
Keyword(s):  
Human Factors ◽  
Airline Industry ◽  
Return On Investment ◽  
Training Programs ◽  
Business Plan ◽  
Business Case ◽  
Financial Success ◽  
Aviation Maintenance ◽  
Maintenance Personnel

A growing challenge to the developers of human factors training programs today is that of financial justification. Most aviation maintenance personnel in the airline industry are aware of human factors issues; however, supervisors and managers continue to be challenged to make a business case for their human factors programs. This paper presents a model for the development of an integrated human factors business plan with return-on-investment calculations. Organizations that have already conducted the training, will find the return-on-investment calculations useful to measure the financial success of their training efforts.

Knowledge, Culture, and Cultural Impact on Knowledge Management

2010 ◽  
pp. 1293-1304
Author(s):  
Deogratias Harorimana
Keyword(s):  
Knowledge Management ◽  
Human Factors ◽  
Best Practice ◽  
Business Case ◽  
Team Work ◽  
Cultural Barriers ◽  
Cultural Impact ◽  
Business Operations ◽  
Knowledge Culture ◽  
Physical Barriers

This chapter offers a taste of the ingredients for further debates that continue to emerge from within knowledge management communities. The author has identified the nuts and bolts of the debate encountered by managers who find themselves faced with high costs involved in breaking cultural barriers, and offers suggestions as to how these can be overcome. From an academic perspective, the author argues that successful knowledge creation and management comes from the combination of two schools of thought – social and technological - and that any considerations that sideline either of these will be wrong or may be hard to justify, when related to the claim of best practice and/or the rationale of quality delivery of the business case. The chapter argues that current organisational practices involving a strong emphasis on team work and the ability to use technologies dominate business operations hence, it is equally important to unblock the human factors that are likely to hinder people’s interaction within a team as it is to keep to the minimum physical barriers and systems that may impede this exercise.

Business Case for Civil Aviation Human Factors

2006 ◽  
Vol 50 (1) ◽  
pp. 20-24
Author(s):  
Paul Krois ◽  
Ulf Ahlstrom ◽  
Judith Bürki-Cohen ◽  
Florian Jentsch ◽  
Barbara Kanki ◽  
...  
Keyword(s):  
Human Factors ◽  
Business Case ◽  
Civil Aviation

An Application of the HFACS Method to Aviation Accidents in Africa

2016 ◽  
Vol 6 (1) ◽  
pp. 33-38 ◽  
Author(s):  
Isaac Munene
Keyword(s):  
Human Factors ◽  
Physical Environment ◽  
Human Factor ◽  
Flight Training ◽  
African Countries ◽  
Causal Factors ◽  
Aviation Accidents ◽  
Factors Analysis ◽  
Adverse Weather ◽  
Decision Errors

Abstract. The Human Factors Analysis and Classification System (HFACS) methodology was applied to accident reports from three African countries: Kenya, Nigeria, and South Africa. In all, 55 of 72 finalized reports for accidents occurring between 2000 and 2014 were analyzed. In most of the accidents, one or more human factors contributed to the accident. Skill-based errors (56.4%), the physical environment (36.4%), and violations (20%) were the most common causal factors in the accidents. Decision errors comprised 18.2%, while perceptual errors and crew resource management accounted for 10.9%. The results were consistent with previous industry observations: Over 70% of aviation accidents have human factor causes. Adverse weather was seen to be a common secondary casual factor. Changes in flight training and risk management methods may alleviate the high number of accidents in Africa.

Asiana Airlines Flight 214

2014 ◽  
Vol 4 (2) ◽  
pp. 113-121 ◽  
Author(s):  
Stephanie Chow ◽  
Stephen Yortsos ◽  
Najmedin Meshkati
Keyword(s):  
Human Factors ◽  
Aviation Safety ◽  
Cultural Factors ◽  
Vital Role ◽  
Cultural Issues ◽  
Flight Crew ◽  
Pilot Performance ◽  
Engineering Designs ◽  
Flight Deck

This article focuses on a major human factors–related issue that includes the undeniable role of cultural factors and cockpit automation and their serious impact on flight crew performance, communication, and aviation safety. The report concentrates on the flight crew performance of the Boeing 777–Asiana Airlines Flight 214 accident, by exploring issues concerning mode confusion and autothrottle systems. It also further reviews the vital role of cultural factors in aviation safety and provides a brief overview of past, related accidents. Automation progressions have been created in an attempt to design an error-free flight deck. However, to do that, the pilot must still thoroughly understand every component of the flight deck – most importantly, the automation. Otherwise, if pilots are not completely competent in terms of their automation, the slightest errors can lead to fatal accidents. As seen in the case of Asiana Flight 214, even though engineering designs and pilot training have greatly evolved over the years, there are many cultural, design, and communication factors that affect pilot performance. It is concluded that aviation systems designers, in cooperation with pilots and regulatory bodies, should lead the strategic effort of systematically addressing the serious issues of cockpit automation, human factors, and cultural issues, including their interactions, which will certainly lead to better solutions for safer flights.

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