Member Satisfaction Questionnaire

1997 ◽  
Author(s):  
Jane M. Carey ◽  
Charles J. Kacmar
Author(s):  
Daniel L. Larsen ◽  
C. Clifford Attkisson ◽  
William A. Hargreaves ◽  
Tuan D. Nguyen

1983 ◽  
Author(s):  
William H. Silverman ◽  
Kenneth I. Pargament ◽  
Steven M. Johnson ◽  
Ruben J. Echemendia ◽  
Susan Snyder

2007 ◽  
Author(s):  
Filip Lievens ◽  
Frederik Anseel ◽  
Michael M. Harris ◽  
Jacob Eisenberg

Author(s):  
Andrii Trofimov ◽  
◽  
Alina Strymetska ◽  

Introduction. In a market economy, staff organizational loyalty is one of the key challenges. Aim. To explore the relationship between staff organizational loyalty and their job satisfaction and enthusiasm. Methods: J. Meyer and N. Allen Scale of Organizational Loyalty, Utrecht Scale of Work Enthusiasm, and Integral Job Satisfaction questionnaire. Results. There is a statistically significant relationship between staff job satisfaction and organizational loyalty. Overall staff organizational loyalty has been shown to relate with such scales of work enthusiasm as "energy", "commitment", and "general enthusiasm". Conclusions. Staff organizational loyalty significantly correlates with staff job satisfaction (in particular, with such components of job satisfaction as job achievement satisfaction, colleagues relationship satisfaction, and work conditions satisfaction) and work enthusiasm (in particular, with staff organizational commitment).


2018 ◽  
Vol 21 ◽  
pp. S226-S227
Author(s):  
B Brandt ◽  
AM Soliman ◽  
T Poepsel ◽  
ES Yohe Moore ◽  
E McCullough ◽  
...  

2021 ◽  
Vol 21 (1) ◽  
Author(s):  
Sadrieh Hajesmaeel-Gohari ◽  
Kambiz Bahaadinbeigy

Abstract Background Questionnaires are commonly used tools in telemedicine services that can help to evaluate different aspects. Selecting the ideal questionnaire for this purpose may be challenging for researchers. This study aims to review which questionnaires are used to evaluate telemedicine services in the studies, which are most common, and what aspects of telemedicine evaluation do they capture. Methods The PubMed database was searched in August 2020 to retrieve articles. Data extracted from the final list of articles included author/year of publication, journal of publication, type of evaluation, and evaluation questionnaire. Data were analyzed using descriptive statistics. Results Fifty-three articles were included in this study. The questionnaire was used for evaluating the satisfaction (49%), usability (34%), acceptance (11.5%), and implementation (2%) of telemedicine services. Among telemedicine specific questionnaires, Telehealth Usability Questionnaire (TUQ) (19%), Telemedicine Satisfaction Questionnaire (TSQ) (13%), and Service User Technology Acceptability Questionnaire (SUTAQ) (5.5%), were respectively most frequently used in the collected articles. Other most used questionnaires generally used for evaluating the users’ satisfaction, usability, and acceptance of technology were Client Satisfaction Questionnaire (CSQ) (5.5%), Questionnaire for User Interaction Satisfaction (QUIS) (5.5%), System Usability Scale (SUS) (5.5%), Patient Satisfaction Questionnaire (PSQ) (5.5%), and Technology Acceptance Model (TAM) (3.5%) respectively. Conclusion Employing specifically designed questionnaires or designing a new questionnaire with fewer questions and more comprehensiveness in terms of the issues studied provides a better evaluation. Attention to user needs, end-user acceptance, and implementation processes, along with users' satisfaction and usability evaluation, may optimize telemedicine efforts in the future.


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