scholarly journals Perceived organizational support, emotional exhaustion, and turnover: The moderating role of negative affectivity.

2016 ◽  
Vol 23 (4) ◽  
pp. 350-375 ◽  
Author(s):  
Catherine Marchand ◽  
Christian Vandenberghe
Author(s):  
T Rahimi Pordanjani ◽  
A Ghorbanian

Introduction: workplace incivility is one of the subtle forms of interpersonal and organizational abuse. The purpose of the present study was to investigate the causal relationship between job demands and workplace incivility with the mediating role of emotional exhaustion and the moderating role of perceived organizational support in an industrial company employee. Materials and Methods: In this descriptive correlational study, the statistical population was all employees of Bojnourd Cement Company, and 321 workers were selected according to the Cochran formula and by a simple random sampling method. The research data were collected using the Cortina et al. (2001) workplace incivility questionnaires, Jong et al. (1993) job demands, Maslach's emotional exhaustion (1981), and Eisenberger et al. (1986) perceived organizational support. SPSS and AMOS 23 software were used for data analysis. Results: The results showed that the proposed model has a good fit. Job demands have a direct and indirect effect through emotional exhaustion on workplace incivility (p> 0.0001). The results also showed that the interaction of job demands and perceived organizational support, beyond the effects of the main variables, produced 1.5% added monopoly variance (R2Δ = 0.015, FΔ = 49.50, P <0.05) for the model. Conclusion: The results showed the importance of organizational support as a moderator and emotional exhaustion as a mediator between the relationship between job demands and workplace incivility. Therefore, organizations can reduce emotional exhaustion and workplace incivility by reducing their job demands. Supportive programs are also suggested to reduce the impact of job demands on workplace incivility.


2020 ◽  
Vol 33 (7) ◽  
pp. 1431-1447 ◽  
Author(s):  
Shalini Srivastava ◽  
Swati Agrawal

PurposeThe purpose of the paper is to study the turnover intention of employees during the phenomenon of resistance to change. The paper examines the mediating role of burnout in the relationship of resistance of change to turnover intention and the moderating role of perceived organizational support in this relationship.Design/methodology/approachThe empirical data of the study has been collected via cross-sectional data collection method and include responses from 410 employees. The moderation mediation analysis has been done using the SPSS macro process.FindingsThe paper finds that resistance to change is an antecedent to the turnover intention which often represents employees' voluntary turnover in the future. This relationship of resistance to change and turnover intention is explained by burnout. However, the study establishes perceived organizational support as moderator, and with high POS, strength of this relationship will be reduced.Originality/valueThis paper contributes by examining the burnout as an intervening variable in the relationship of resistance to change and turnover intention and perhaps establishes for the first time the moderating role of perceived organizational support in reducing the influence of resistance to change on turnover intention, since retaining employees is of value to the organization.


Author(s):  
Yuanjie Bao ◽  
Wei Zhong

Drawing on the conservation of resources theory, this study examines the detrimental effect of hindrance stressors on self-rated health among a sample of Chinese public sector employees. Analysis of survey data based on 404 MPA students from a leading Chinese university who are working in various public organizations across China suggested that hindrance stressors were negatively related to both physical and mental health (β = −0.11, p < 0.01 and β = −0.38, p < 0.001, respectively), and emotional exhaustion mediated those relationships (95% bias-corrected confidence intervals for the indirect effects on physical and mental health based on 5000 bootstrapped samples were −1.64 to −0.35 and −3.51 to −1.81, respectively, excluding 0). Furthermore, perceived organizational support moderated the effect of hindrance stressors on emotional exhaustion (β = −0.10, p < 0.05), and moderated the indirect effects of hindrance stressors on physical and mental health via emotional exhaustion (index of moderated mediation was 0.116 with bootstrapped confidence interval of 0.018–0.296 for physical health, and 0.317 with bootstrapped confidence interval of 0.008–0.663 for mental health). The effects of hindrance stressors were weaker when perceived organizational support was high, suggesting a moderating effect. Our findings not only provide important theoretical contributions to the literature on public employees’ work-related stress and associated health outcomes, but also offer practical implications to those who are interested in stress intervention to improve the wellbeing of public employees and general society.


2021 ◽  
Vol 3 (3) ◽  
pp. 200-207
Author(s):  
Sadia Iqbal ◽  
Saadia Zia ◽  
Umbreen Khizar

The study was aimed to investigate the moderating role of job experience between perceived organizational support and organizational commitment among university employees. The target population was the employees of the Institute of Southern Punjab, Multan, Pakistan. The study was based on a correlational research design. 128 employees were sampled through a simple random sampling technique. Data was collected by survey method through Perceived Organizational Support Scale (POSS) by Eisenberger, Huntington, Hutchison, and Sowa (1986) and Organizational Commitment Questionnaire (Mowday, Steers, & Porter, 1979). Demographic variable job experience was measured as moderating variables between perceived organizational support and organizational commitment. The collected data was analyzed through Statistical Package for Social Sciences (SPSS 23). Correlation, regression, and moderation analysis were used to interpret data statistically. The results revealed a significant correlation between perceived organizational support and organizational commitment. The regression analysis indicated a significant impact of perceived organizational support on organizational commitment. The findings suggest a significant role of moderators (job experience) between organizational support and organizational commitment. Further study in organizational psychology would be recommended in the development of an encouraging and supportive workplace environment for employees.


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