Highlights of the Statewide Client Satisfaction Survey 2001

2001 ◽  
Author(s):  
Felix Rodriguez
Keyword(s):  
Client Satisfaction ◽  
Satisfaction Survey

scholarly journals HUBUNGAN METODE PELAKSANAAN EPEEP (EXPLAIN, PAIN, ELIMINATION, ENVIRONMENT AND PLAN OF RETURN) DENGAN KEPUASAN PASIEN DIRUANG RAWAT INAP PANDORIA RUMAH

2020 ◽  
Vol 1 (1) ◽  
Author(s):  
Yulianti Wulandari ◽  
Siska Afri Nofita
Keyword(s):  
Patient Satisfaction ◽  
Daily Activity ◽  
Client Satisfaction ◽  
Sampling Technique ◽  
Satisfaction Survey ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional ◽  
Number Of Patients ◽  
Implementation Method

In health service, nurses are at the forefront of providing health care, if the nurses don’t provide the care and not accompanied by EPEEP implementation (Explain, Pain, Elimination, Environment and Plan Of Return) it will have an impact on decreasing client satisfaction. From the results of the preliminary survey the nurses have not done EPEEP implementation method (Explain, Pain, Elimination, Environment and Plan Of Return) properly. And the achievement of patient satisfaction in the pandoria room of Awal Bros Batam Hospital from the results of satisfaction survey in September 2018, very satisfied category was 46%, satisfied category was 54% and less satisfied category was 2%. Therefore , it is necessary to implement EPEEP (Explain, Pain, Elimination, Environment and Plan Of Return) in providing services to clients. This study aimed to determine the Relation between EPEEP Implementation Methods (Explain, Pain, Elimination, Environment and Plan Of Return) With Patient Satisfaction at Pandoria Inpatient Awa Bros Batam in 2019. This type of research was descriptive correlation with cross sectional approach, 129 respondents selected using purposive sampling technique. Data were obtained by observation sheets on nurses about EPEEP implementation (Explain, Pain, Elimination, Environment and Plan Of Return) and provide satisfaction questionnaires to clients. The study was conducted in February until March 2019 in the Pandoria room. Analysis of the data used Chi square. There was a relationship between EPEEP implementation method (Explain, Pain, Elimination, Environment and Plan Of Return) with patient satisfaction and with nurses inpatient at Pandoria Awal Bros Batam Hospital, and the p-value was 0.00 (p <0.05). It can be concluded that the implementation of EPEEP (Explain, Pain, Elimination, Environment and Plan Of Return) can affect client satisfaction. Suggestions for future researchers can conduct research related to how long the nurse responds if there are patients who call or press the bell (Patient Calls) and for the Home Pain as an input to perform research related to nurse daily activity, because Pandoria Room compared to other inpatient rooms was the room with the highest number of patients and the highest mobile patients.

Client Satisfaction Survey

2015 ◽  
Author(s):  
Leslie A. Grant ◽  
Todd Rockwood ◽  
Leif Stennes
Keyword(s):  
Client Satisfaction ◽  
Satisfaction Survey

The Home-Delivered Meals Program: A Promising Intervention for Suburban Older Adults Living Alone

2015 ◽  
Vol 16 (4) ◽  
pp. 195-202 ◽  
Author(s):  
Kyongweon Lee ◽  
Lisa Raiz
Keyword(s):  
Older Adults ◽  
Data Analysis ◽  
Client Satisfaction ◽  
Secondary Data ◽  
Secondary Data Analysis ◽  
Cook County ◽  
Living Alone ◽  
Satisfaction Survey ◽  
Financial Security ◽  
Perceived Benefits

This study examined differences in perceived benefits of home-delivered meals between older adults living alone and those living with others. Recommendations were also discussed to enhance services by examining differences between these two subgroups. This study used secondary data analysis focusing on two open-ended questions that were collected in a client satisfaction survey conducted by AgeOptions, the Area Agency on Aging (AAA) in suburban Cook County, Illinois. Out of 199 older adults or their caregivers who participated in the survey, 126 (63.3%) older adults were living alone. All of the survey participants shared their perception of home-delivered meals benefits, and 91 respondents (45.7%) offered recommendations on the program. The results suggest that there is a greater need for transportation options, financial security, regular safety checks, and basic support for older adults who live alone compared to those living with others. The most frequent recommendation from all older adults was increasing the variety of meal options. Older adults living alone complained less about taste and the way meals were cooked than older adults living with others, but they requested availability of meals customized for those with unique needs. Additionally, older adults living alone offered a wider range of recommendations for the program as well as identify more diverse benefits from the program than those living with others.

Client Satisfaction Survey for Child Health

1996 ◽  
Vol 2 (2) ◽  
pp. 86
Author(s):  
Patricia Adams ◽  
Marie Tyrrell-Clark ◽  
Barbara Macleod ◽  
Marian Smith ◽  
Pamela Billett
Keyword(s):  
Child Health ◽  
Client Satisfaction ◽  
Financial Resources ◽  
Satisfaction Survey ◽  
Community Nursing ◽  
Current Economic Climate ◽  
Nursing Services ◽  
Economic Climate

Evaluating community nursing services has become increasingly important. Financial resources have been limited in the current economic climate, and it has become necessary for nurses to justify the worth of programs and services (Barriball & MacKenzie, 1993).

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