What's in a conversation? Addressing the impact of web applications on associate-customer conversations
Keyword(s):
2018 ◽
Vol 8
(3)
◽
pp. 20-31
◽
2021 ◽
Keyword(s):
2020 ◽
Vol 32
(4)
◽
pp. 85-111
Keyword(s):
2019 ◽
Vol 0
(9/2019)
◽
pp. 27-32
Keyword(s):
2020 ◽
Vol 13
(6)
◽
pp. 94-109
Keyword(s):
2012 ◽
pp. 97-111
Keyword(s):
2010 ◽
Vol 5
(2)
◽
pp. 1-15
Keyword(s):