Perception of Aggressive Email Communication Between Coworkers

2009 ◽  
Author(s):  
Nicole M. Fugate ◽  
Miranda S. Sheeks ◽  
Amanda Reuter ◽  
Anthony Hammock ◽  
Philip Moberg
Keyword(s):  
Email Communication

The intertextual nature of embedded email communication for contract negotiation activities

2021 ◽  
Vol 0 (0) ◽  
Author(s):  
Anthony Townley
Keyword(s):  
Communicative Competence ◽  
Negotiation Process ◽  
Business Professionals ◽  
Communication Medium ◽  
Email Communication ◽  
Communicative Function ◽  
Contract Negotiation ◽  
Geographically Dispersed ◽  
The Individual ◽  
Disciplinary Cultures

Abstract Emails have become the institutionalised communication medium for many discourse activities in work contexts. Sociolinguistic research in this area has mainly focused on the textual and communicative conventions of emails, as defined by disciplinary cultures and practices. This study is the first to analyse the intertextual nature of email communication for commercial contract negotiation purposes, with a particular focus on the communicative function of embedded emails. This concept relates to a genre of email discourse, which embeds the meaning of a series of messages generated by different participants in response to the original email, hence the name ‘embedded emails’. This study uses discourse and genre analysis to examine how a geographically dispersed team of legal and business professionals in Europe exploited the dialogic nature of embedded emails to negotiate amendments to contracts pertaining to an international Merger & Acquisition (M&A) transaction in English. The findings of this study show that embedded emails facilitate transparent collaboration between the individual professionals, by enabling them to monitor the exchange of proposals and counter-proposals during the negotiation process. This documented ability to trace and participate in contract negotiation activities through intertextual chains of embedded email communication is a key feature of professional communicative competence.

scholarly journals Situational transformations

2013 ◽  
Vol 4 (3) ◽  
pp. 369-387 ◽  
Author(s):  
Jim O'Driscoll
Keyword(s):  
21St Century ◽  
Public Communication ◽  
Private Communication ◽  
Email Communication ◽  
Legal Sanction

This paper raises concerns about the tenor of 21st century interaction by identifying a tendency whereby relatively innocuous, canonically private communication is transformed into public communication deemed offensive enough to attract institutional or legal sanction. To understand examples of this tendency, it applies Goffman’s architecture of interaction to email communication and proposes the notion of situational transformation to encapsulate reframing processes involving footing, face and participation framework. Through these processes (to which, it is shown, the email medium is especially vulnerable) and a discourse of civility, the private becomes public and opposition becomes offence.

scholarly journals US doctors want to be paid for email communication with patients

BMJ ◽  
2004 ◽  
Vol 328 (7449) ◽  
pp. 1155.2 ◽  
Author(s):  
Scott Gottlieb
Keyword(s):  
Email Communication

scholarly journals Email versus In-Person Audit Inquiry: Recent Research and Additional Survey Data

2018 ◽  
Vol 12 (2) ◽  
pp. A36-A44
Author(s):  
Aaron Saiewitz
Keyword(s):  
Survey Data ◽  
Aggressive Response ◽  
Relationship Building ◽  
Future Research ◽  
Email Communication ◽  
Audit Firms ◽  
Client Relationship ◽  
Client Behavior ◽  
Negative Feelings ◽  
Over Time

SUMMARY Recent research suggests that an auditor's choice to conduct audit inquiry via email versus in person can adversely impact both auditor and client behavior. In this study, I review recent research on this important topic, and I present additional survey-based evidence that describes how clients perceive auditor email versus in-person inquiries. I find that clients generally view auditors' in-person requests as more important and urgent than email requests, and clients feel they can more carefully craft their responses to support their company's preferred reporting position via email compared to in person. Further, clients expect that auditors will question an aggressive response more quickly in person than over email. Although audit partners have expressed concerns that email communication could impede auditor-client relationship building, I find no differences in how much clients like the auditor or in clients' willingness to work again with the auditor after receiving an email or in-person request. However, recent research suggests that email requests can lead to more negative feelings toward the auditor, which could affect the auditor-client relationship over time. I discuss implications for audit firms and provide suggestions for future research.

scholarly journals STUDENT EXPERIENCE OF UNIVERSITY EMAIL COMMUNICATION

2016 ◽  
Author(s):  
Linda Robson ◽  
Lynda Cook ◽  
Nicolette Habgood
Keyword(s):  
Student Experience ◽  
Email Communication

scholarly journals Mentoring for Senior Preclinical Medical Students in a Faculty of Medicine

2017 ◽  
Vol 6 (1) ◽  
pp. 20
Author(s):  
Elisabeth Rukmini ◽  
Natalia Puspadewi ◽  
Nurul Hariadi
Keyword(s):  
Medical Education ◽  
Medical Students ◽  
Working Group ◽  
Analysis Data ◽  
Core Values ◽  
Main Theme ◽  
Email Communication ◽  
First Semester ◽  
Preclinical Phase ◽  
Development Of Attitudes

Background: Universities’ core values need to be translated into real learning design. At the end of the preclinical phase, the curriculum turned into a more comprehensive and full of trustworthiness of knowledge and attitudes. Meanwhile, the development of attitudes requires intensive support (mentoring). The team intended to translate the core values of Atma Jaya (Christianity, Excellence, Professional, Caring, KUPP) into an instructional design. Mentoring was the selected approach to build a dialogue and work together with students. In this article we presented the implementation of mentoring on the Elective Block of Medical Education (Block IPK) for the 7th semester medical students at Atma Jaya School of Medicine (August-September 2015, 5 weeks). The Block IPK then was followed by an advanced mentoring until the end of November 2015. We intended to realise KUPP through mentorship throughout Block IPK until the end of the first semester of 2015/2016. In particular, this action research was intended to find answers to research questions: (1) What were perceived by the students throughout the mentoring in the Block IPK ?, (2) What were perceived by the students throughout the mentoring after Block IPK?, (3) What products were the students proud of after the mentoring?Method: Qualitative analysis using Delphi method were utilized to determine the main theme. Analyses were fulfilled using interpretive analysis. Data were taken from: reflective writing, FGD or interviews, email communication, and the mentors’ observation. The Delphi was performed in three rounds.  Results: Findings showed positive impression on Block IPK. Students were aware of the meaning or significance of Block IPK. Field trip and working group were learning methods which considered to be important, because the methods had succeeded in generating meaningful learning for students. Approximately 40-50% of the students stated the significance of working group in Block IPK. Approximately 50-75% of students experienced personal cultivation. Approximately 67-75% of the class stated the superiority of Blok IPK and mentoring. Students appreciated the working group, which gave opportunities to have a discussion on campus with mentors. Mentoring had advantages in terms of students’ cultivation of the freedom of thought and to proceed further learning (advance learning).Conclusion: Students perceived positively to mentoring activities during and after the Block IPK. Mentoring benefited to personal cultivation, academic support, role modeling and leadership. The implication to medical education institutions was to implement a mentoring steadily.

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