Shake your head "yes" a cross-cultural note on nonverbal communication

1987 ◽  
Author(s):  
Stanley L. Brodsky
Keyword(s):  
Nonverbal Communication ◽  
Cross Cultural

The Philosophy of Using Communicative Intelligence for Cross-Cultural Collaboration

2015 ◽  
pp. 303-320 ◽  
Author(s):  
Kendall Zoller
Keyword(s):  
Nonverbal Communication ◽  
Cross Cultural ◽  
Communication Patterns ◽  
Human Interactions ◽  
Ways Of Thinking ◽  
Nonverbal Skills ◽  
Areas Of Interest

This chapter describes Communicative Intelligence (CI) from a philosophical lens. The author explains its cognitive, emotional and actionable elements. CI is the deliberate and intentional deployment of verbal and nonverbal communication patterns in ways that aspire to develop relationships across and within cultures in the unpredictably dynamic arena of human interactions (see Zoller, 2008). Further, the author suggests that CI is a consciously mindful state where the deliberate application of verbal and nonverbal skills and moves are used to achieve an alignment between the intended message and the manner in which it is perceived to build rapport, model empathy, and impact trust. By using the strategies and ways of thinking found in CI, leaders can improve the quality of their relationships resulting in new possibilities and solutions to the issues facing organizations. Key areas of interest will be discussed including how CI can be used to impact cross-cultural collaboration and leadership.

scholarly journals Physician Cross-Cultural Nonverbal Communication Skills, Patient Satisfaction and Health Outcomes in the Physician-Patient Relationship

2012 ◽  
Vol 2012 ◽  
pp. 1-5 ◽  
Author(s):  
Ken Russell Coelho ◽  
Chardee Galan
Keyword(s):  
Health Outcomes ◽  
Nonverbal Communication ◽  
Facial Expressions ◽  
South Asian ◽  
Cultural Sensitivity ◽  
The United States ◽  
Cross Cultural ◽  
Choice Test ◽  
Physician Patient Relationship ◽  
Decoding Accuracy

Recent empirical findings document the role of nonverbal communication in cross-cultural interactions. As ethnic minority health disparities in the United States continue to persist, physician competence in this area is important. We examine physicians' abilities to decode nonverbal emotions across cultures, our hypothesis being that there is a relationship between physicians' skill in this area and their patients' satisfaction and outcomes. First part tested Caucasian and South Asian physicians' cross-cultural emotional recognition ability. Physicians completed a fully balanced forced multiple-choice test of decoding accuracy judging emotions based on facial expressions and vocal tones. In the second part, patients reported on satisfaction and health outcomes with their physicians using a survey. Scores from the patient survey were correlated with scores from the physician decoding accuracy test. Physicians, regardless of their ethnicity, were more accurate at rating Caucasian faces and vocal tones. South Asian physicians were no better at decoding the facial expressions or vocal tones of South Asian patients, who were also less likely to be satisfied with the quality of care provided by their physicians and to adhere to their physicians' recommendations. Implications include the development of cultural sensitivity training programs in medical schools, continuing medical education and public health programs.

Cross-Cultural Perspectives in Nonverbal Communication

1991 ◽  
Vol 28 (2) ◽  
pp. 250
Author(s):  
John L. Graham ◽  
Fernando Poyatos
Keyword(s):  
Nonverbal Communication ◽  
Cross Cultural ◽  
Cultural Perspectives

scholarly journals CROSS CULTURAL COMMUNICATION “Different Meaning of Gesture in Several Countries”

2019 ◽  
Author(s):  
Rizky Hidayatullah
Keyword(s):  
United States ◽  
Nonverbal Communication ◽  
Eye Contact ◽  
The United States ◽  
Body Language ◽  
Cross Cultural ◽  
Cultural Communication ◽  
Verbal Language ◽  
Cross Cultural Communication

Some of countries have differentiated language especially non verbal language or body language to tell or transfer something but is not seldom some of body language that one country with others are same that is gesture .Gestures and eye contact are two areas of nonverbal communication that are utilized differently across cultures. Companies must train employees in the correct way to handle nonverbal communication as to not offend other cultures. For example, American workers tend to wave their hand and use a finger to point when giving nonverbal direction. Extreme gesturing is considered rude in some cultures. While pointing may be considered appropriate in some contexts in the United States, Yamato would never use a finger to point towards another person because that gesture is considered rude in Japan. Instead, he might gesture with an open hand, with his palm facing up, toward the person.

Boom Bap Diplomacy: Connecting Cultures, Transforming Conflict

Build ◽  
2019 ◽  
pp. 55-80
Author(s):  
Mark Katz
Keyword(s):  
Nonverbal Communication ◽  
Hip Hop ◽  
Conflict Transformation ◽  
Cross Cultural ◽  
Mutual Understanding ◽  
Artistic Collaboration ◽  
Kinesthetic Empathy ◽  
The Cross

This chapter focuses on the cross-cultural artistic collaboration that takes places in hip hop diplomacy encounters. It reveals that hip hop can foster mutual understanding and conflict transformation across cultures through nonverbal communication and kinesthetic empathy. One case study examines the interactions between US rappers and a Moroccan gnawa ensemble, demonstrating both the risks and rewards of cross-cultural artistic collaboration. Another case study explores how conflict arose and was transformed in a dance workshop in Bandung, Indonesia in 2016 in which hypermasculine b-boys (breakdancers) and queer dancers (voguers) performed together. The chapter concludes that hip hop can serve as a model for productive people-to-people diplomacy.

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