Parent and adolescent satisfaction with mental health services: Does it relate to youth diagnosis, age, gender, or treatment outcomes?

2009 ◽  
Author(s):  
Jessica A. Turchik ◽  
Veronika Karpenko ◽  
Benjamin M. Ogles
Keyword(s):  
Mental Health ◽  
Mental Health Services ◽  
Health Services ◽  
Treatment Outcomes ◽  
Diagnosis Age

scholarly journals Patient satisfaction and treatment outcomes as quality indicators for mental health services

2004 ◽  
Vol 1 (5) ◽  
pp. 5-6 ◽  
Author(s):  
Patricia Byrd Howard ◽  
Peggy El-Mallakh ◽  
Mary Kay Rayens ◽  
James J. Clark
Keyword(s):  
Quality Of Life ◽  
Mental Health ◽  
Patient Satisfaction ◽  
Mental Health Services ◽  
Health Services ◽  
Treatment Outcomes ◽  
Evaluation Research ◽  
The United States ◽  
Central Focus

In the United States, the patient has emerged as the central focus in evaluations of mental health services (Buckley, 1993). Whereas evaluation research in the 1980s emphasised the structure and process of mental health care, current evaluation research incorporates client-based measurements of treatment outcomes, such as symptom reduction, functional status and quality of life (Chisholm et al, 1997; Campbell, 1998). In addition, patient satisfaction with mental health services is increasingly used as an outcome dimension and an indicator of service quality (Center for Mental Health Services, 1996; Teague et al, 1997; Howard et al, 2003).

Parent and Adolescent Satisfaction with Mental Health Services: Does it Relate to Youth Diagnosis, Age, Gender, or Treatment Outcome?

2010 ◽  
Vol 46 (3) ◽  
pp. 282-288 ◽  
Author(s):  
Jessica A. Turchik ◽  
Veronika Karpenko ◽  
Benjamin M. Ogles ◽  
Petya Demireva ◽  
Danielle R. Probst
Keyword(s):  
Mental Health ◽  
Treatment Outcome ◽  
Mental Health Services ◽  
Health Services ◽  
Diagnosis Age

scholarly journals A Comparison of Self-Referral and Referral via Primary Care Providers, through Two Similar Digital Mental Health Services in Western Australia

2022 ◽  
Vol 19 (2) ◽  
pp. 905
Author(s):  
Lauren G. Staples ◽  
Nick Webb ◽  
Lia Asrianti ◽  
Shane Cross ◽  
Daniel Rock ◽  
...  
Keyword(s):  
Mental Health ◽  
Mental Health Services ◽  
Health Services ◽  
Treatment Outcomes ◽  
Western Australia ◽  
Tertiary Education ◽  
Patient Characteristics ◽  
Primary Care Providers ◽  
Care Providers ◽  
Internet Telephone

Digital mental health services (DMHSs) deliver mental health information, assessment, and treatment, via the internet, telephone, or other digital channels. The current study compares two DMHSs operating in Western Australia (WA)—The Practitioner Online Referral System (PORTS) and MindSpot. Both provide telephone and online psychological services at no cost to patients or referrers. However, PORTS is accessed by patients via referral from health practitioners, and is designed to reach those who are financially, geographically, or otherwise disadvantaged. In contrast, MindSpot services are available to all Australian residents and patients can self-refer. This observational study compares characteristics and treatment outcomes for patients of PORTS and MindSpot in WA. Eligible patients were people who resided in WA and registered with either clinic from January 2019 to December 2020. Results showed that PORTS patients were more likely to be older, male, and unemployed. They were less likely to report a tertiary education and were more likely to live in areas with higher levels of socioeconomic disadvantage. Despite these differences, treatment outcomes were excellent for patients from both clinics. Results provide further evidence for the accessibility, acceptability, and effectiveness of DMHSs regardless of referral pathway or patient characteristics.

Hotlines and Mental Health Services

Crisis ◽  
1998 ◽  
Vol 19 (1) ◽  
pp. 4-5
Author(s):  
Mary Frances Seeley
Keyword(s):  
Mental Health ◽  
Mental Health Services ◽  
Health Services

Public and private responsibility for mental health services.

1989 ◽  
Vol 44 (8) ◽  
pp. 1133-1137 ◽  
Author(s):  
Leonard Bickman ◽  
Paul R. Dokecki
Keyword(s):  
Mental Health ◽  
Mental Health Services ◽  
Health Services ◽  
Public And Private
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