Can Usability Testing Methods Identify Problems with a Health Web Site?

2000 ◽  
Author(s):  
David J. Mingay
Keyword(s):  
Web Site ◽  
Usability Testing ◽  
Testing Methods

Component Based Method for Usability Testing of a Website

2013 ◽  
Vol 765-767 ◽  
pp. 1507-1511
Author(s):  
Saeeda Sharmeen Rahman ◽  
Jing Nong Weng
Keyword(s):  
Software Engineering ◽  
Modular Forms ◽  
Web Site ◽  
Usability Testing ◽  
Test Results ◽  
Testing Method ◽  
Component Based Software Engineering ◽  
User Friendly ◽  
University Web Site ◽  
The Web

This paper presents the Component-Based Software Engineering (CBSE) approach for usability testing of a web-site based on ISO 9241-11 usability guidance to achieve specified goals with effectiveness, efficiency and satisfaction. Usability testing is a technique used to evaluate a product by testing it on users. A particular type of website i.e. university web site was chosen and segmented in different components in modular forms according to the purpose of that component. Then component wise tasks as per ISO 9241-11 usability guidance were prepared to carry out the usability testing for evaluating the test web-site. After analyzing the results of component based usability testing, a proto-type version of the test web-site was designed in a limited form including all the feedback of test results. Finally, the proto-type web-site was re-evaluated for establishing the effectiveness of component based web usability method with the same tasks. The proposed component based usability testing method is expected to improve the design/content issues of web-site resulting the web-site much more user friendly, effective and less time and cost consuming.

scholarly journals THE USE OF EYE TRACKING TO ASSESS THE USABILITY OF UNIVERSITY WEBSITE

2015 ◽  
Vol 3 ◽  
pp. 482-486 ◽  
Author(s):  
Terézia Kvasnicová ◽  
Iveta Kremeňová
Keyword(s):  
Eye Tracking ◽  
Usability Testing ◽  
Communication Tool ◽  
Testing Methods ◽  
Universities And Colleges ◽  
Usability Problems ◽  
Scan Path

Websites, nowadays, are used not only as a sales method and information tool, but also as a communication tool. Almost every company has a website. Universities and colleges understand their strength, too. In this article, we describe theory of usability of university website and one of the usability testing methods—eye tracking. We use eye tracking to assess the usability of University of Žilina website. We present and use different analysis: Scan Path and Focus map. We identify many usability problems whose removal will help to create new pages and, thus, increasing their effectiveness.

Incorporating Usability Testing into the Development of Healthcare Technologies

2014 ◽  
pp. 32-47
Author(s):  
Shilo H. Anders ◽  
Judith W. Dexheimer
Keyword(s):  
Mobile Devices ◽  
Usability Testing ◽  
Mobile Technologies ◽  
Mobile Platform ◽  
Testing Methods ◽  
Mobile Healthcare ◽  
Desktop Computing ◽  
Healthcare Technologies ◽  
Future Work ◽  
User Centered

The use of mobile devices in healthcare is increasing in prevalence and poses different constraints for use than traditional desktop computing. This chapter introduces several usability testing methods that are appropriate for use when designing and developing mobile technologies. Approaching the development of mobile technologies through a user-centered approach is critical to improve the interaction and use of the hardware and software that is implemented on a mobile platform in healthcare. User-centered design adds value by getting feedback about functionality, design, and constraints that need to be built into the system prior to its completion. Future work in this domain will require further tailoring and use of novel usability methods to evaluate and improve the design of mobile healthcare technologies.

scholarly journals Usability-In-Place—Remote Usability Testing Methods for Homebound Older Adults: Rapid Literature Review

10.2196/26181 ◽  
2021 ◽  
Vol 5 (11) ◽  
pp. e26181
Author(s):  
Jordan R Hill ◽  
Janetta C Brown ◽  
Noll L Campbell ◽  
Richard J Holden
Keyword(s):  
Older Adults ◽  
Technology Use ◽  
Usability Testing ◽  
Remote Access ◽  
Rapid Review ◽  
Testing Methods ◽  
Advantages And Disadvantages ◽  
Use Of Technology ◽  
Homebound Older Adults ◽  
Remote Usability Testing

Background Technology can benefit older adults in many ways, including by facilitating remote access to services, communication, and socialization for convenience or out of necessity when individuals are homebound. As people, especially older adults, self-quarantined and sheltered in place during the COVID-19 pandemic, the importance of usability-in-place became clear. To understand the remote use of technology in an ecologically valid manner, researchers and others must be able to test usability remotely. Objective Our objective was to review practical approaches for and findings about remote usability testing, particularly remote usability testing with older adults. Methods We performed a rapid review of the literature and reported on available methods, their advantages and disadvantages, and practical recommendations. This review also reported recommendations for usability testing with older adults from the literature. Results Critically, we identified a gap in the literature—a lack of remote usability testing methods, tools, and strategies for older adults, despite this population’s increased remote technology use and needs (eg, due to disability or technology experience). We summarized existing remote usability methods that were found in the literature as well as guidelines that are available for conducting in-person usability testing with older adults. Conclusions We call on the human factors research and practice community to address this gap to better support older adults and other homebound or mobility-restricted individuals.

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