Managed Care and Health Care Reform: Appreciating the Full Threat

1994 ◽  
Author(s):  
Michael E. Shulman
Keyword(s):  
Health Care ◽  
Managed Care ◽  
Health Care Reform

Health Care Reform Requires IT Solutions to Influence Consumer Perception at a Health Care Payer

2012 ◽  
Vol 14 (2) ◽  
pp. 18-26 ◽  
Author(s):  
Rahul Bhaskar ◽  
Au Vo
Keyword(s):  
Health Care ◽  
Information Technology ◽  
Health Insurance ◽  
Managed Care ◽  
Health Care Reform ◽  
Quality Health Care ◽  
Quality Health ◽  
Health Insurance Provider ◽  
Perception Of Quality ◽  
Care Payer

The recent health care reform is one of the biggest changes that the health care industry has ever faced. This reform represents the paradigm changing opportunities and challenges for the company providing health insurance in a managed care environment. The CIO of a premier managed care health insurance provider (“ABC Company”) wants to take advantage of the new environment using Information Technology. He and his management teams have determined, using primary research, that the customer perception of the health care company’s cost and accessibility to the quality health care are the most important factors to their customers in the new market. They are aware that even though they have been able to use information technology to predict customer reaction to the changes in cost, and perception of quality, it will be very difficult to deliver new systems and processes that support ABC Company’s to the new realities it is facing the market.

Sign in / Sign up

Export Citation Format

Share Document